Went to LensCrafters yesterday worked with Aleaya(sp?) to find a new pair of glasses. I challenged…read moresome of her claims about the glasses using ChatGPT she won every time. 5 Stars!

All the staff I have encountered at LensCrafters in Mapleview Mall have exceeded my expectations!…read moreAleah, Hayley, Preet, and Zoran are all incredibly helpful, knowledgeable, and offer a level of customer service unmatched anywhere else! I went in looking for prescription sunglasses and they were very supportive and patient while I was making my selection! I would highly recommend this location to everyone!

Professional and polite employees. The Optometrist appointment was very short. I have been…read morewearing glasses for more than 30 years and this was by far the shortest appointment. I don't know if that's good or not, but she diagnosed me and I was find with it. There are a lot of Optometrists and eyewear stores, for the most part they are all the same, except for Visions Health Care (inside Cloverdale Mall in Etobicoke) - that was a horrible experience. Honestly, the only reason why I went to Eyeglass Gallery was because it caries the Tiffany & Co line.

Great experience. Optician was top knotch and refered me to an ophthalmologist for preventative…read morecare. I opted for 3 for 1. I got bifocals, reading & sunglasses. Very Happy

It's difficult to describe the ordeal I had with this company, but I'll try: to start with, the lab…read moreput two different prescriptions in my glasses, screwing up my sight. From promises to make it right, to repeated trips to the store for problems with the lenses: to not even having the prescription lens put in, to the lens being crooked, to the promised date of completion, to having the final pair dropped off at my home....it would be funny if it wasn't so awful! Ten months later, I still am trying to get my glasses. There is nothing that can be said to make it right, it has been the most frustrating experience ever. Not worth the money, and certainly not worth my eyesight.

Best ever for service honesty and selection. A gem in this…read morecity ! for eye glasses. Not pushy. Good selection and value. Been in business the longest and there's a reason for it. You won't be disappointed!

The people here are so friendly and helpful. They took their time to help and I did not feel…read morerushed. The young lady that was helping me was honest and helpful in selecting a pair of glasses. I was surprised that the prices are so reasonable. They have a great selection of frames. I have a small face and always have trouble finding a frame that does not look ridiculous on me. I actually had a hard time deciding on which frame to choose because I had a lot of options. Thank you!

This clinic has been in business for at least 30 years and reasonably successful. They are very…read moreprofessional. They have their own optometrist on-site. I brought my elderly mother there, and they are very patient. We went there on 2023-09-01 to get new prescription glasses and lenses. They arrived 2 weeks later, and they did adjustments. They get the lens made off-site, but they have an in-house lab to cut the lens to fit a frame. It that way, they provide faster service. For whatever reason, they can never get it adjusted properly. She has been back there 5 times (it is now 2023-12-09). I don't know why she keeps needing adjustments. My mom also complains about getting dizzy. I suspect the transition line (she got a progressive lens) is too low for her. There is a little table for young children to sit and play. There is no free WiFi. The store is wheelchair accessible. There are separate male/female washrooms. There is free parking in their private parking lot. Review 2023-388

More than satisfied!! Purchased a pair of designer prescription glasses over a year ago (costly)…read morefrom an outlet in another city. Unable to wear them as they didnt seem to fit my prescription??. Went back several times no satisfaction, (it is what it is) Returned to Ontario St where we were clients for a number of years before our move! Nicole and Micheline were like a tag team so Professional and very easy to explain my problem. They knew what the problem was and were ready to make my vision perfect again!! I was VERY confident that they would solve my problems. Nicole even completed my benefits form, I basically had nothing to do. What a Pleasure!. My glasses came in, and immediately noticed a difference!! Will definitely return for my next pair. Courteous, professional, knowledgeable people, even adjusted my husband's glasses for him! Kudos to both of you, it was a fun experience as well. Fran

Was a great experience this time around with the Barton branch. Very helpful in selecting what kind…read moreof glasses do i want. . . . they have a good selection of frames to choose from and i believe it is very competitive price as well.

I had a PHENOMINAL experience!!!...I had gotten my glasses stolen while on a trip and had tried to…read morehad glasses made ...they were TERRIBLE!!..horrible end product..horrible customer service..glasses felt totally off....Went to lensemakers..I was in there over an hour and a half...he was sooo old school..I did stuff that I'd never done before. Had so many different types of tests..Answered so many questions...He took his time and really cared!..I was told for progressives it could be up to 7business days...THREE days later I get a call that they're ready and they're.. GREAT!!!..I highly recommend this place!!!

Worst experience with a medical professional in a long time. Go hear if you want to be pressured to…read morebuy over-priced glasses with features you don't need and that actually make your vision worse. I went early when things were just starting to open back up due to COVID. My first red flag was when Dr. Salaba pulled his assistance aside and I thought he was telling her not to say that eyesight can get better over time. That should have been my red flag that his interest was in selling glasses. He did an eye exam, where the picture on the screen was never clear, then he recommend extra power in the bottom of my glasses to help with reading, and said the glasses would cost $375. I told him I wasn't comfortable with that price and that I never saw a clear picture. He then got his assistant to come in the room (to just stand there - I don't know why other than high pressure sales tactic). It was COVID, so I didn't want to go to too many other places, so I trusted him and made the purchase. When I got the glass, my visions wasn't clear. They told me to wait to for my vision to adjust to the glasses, but blurry vision never went away. After more than a month and 3 visits to their store, I finally got to re-see the optometrist. Again, he never got the picture on the screen to be clear. I was asking him questions to try to understand why I am still having problem, when after going to previous optometrists, my vision would be fine and even improve over time. He was trying to explain, but could provide answers that made sense. Then, he became dismissive, and "gave in" to re-doing the same prescription without the extra power for reading, even though that wasn't my complaint at that moment. After heading home, I became upset, because he asked me to trust him and I did, but all I got was continued blurry vision, so I asked for a refund. After, about 4 phone calls going up the ranks, I finally spoke with their "controller." She said she cared about my vision, wanted to help me get the right glasses, wanted to opportunity to give me glasses she thinks would work better, and if they didn't work she would give me my money back. I got the new glasses, and they are even worse than before. Out of curiosity, I just tried old glasses from a few years back, and wouldn't you know it blurriness gone. At this point, I don't even care about getting my money back, and just don't want others wasting their money and hurting their eyes. I suggest steering clear of this business.

Dr. Salaba took his time and did twice tests on my eyes when the first time around the results were…read moreinconclusive. Professional assistant helped me choose my frames and explained to me her rational of why choose one over the other. I am really please on how the appointment went and left there satisfied that I made a great decision.