While trying to sell a house, and needing some chimney/fireplace work done, I came across C&C…read more From the beginning to the end, C&C was top notch and professional. The two techs arrived early and completed their work quickly and efficiently. They showed me all the inspection pictures and carefully explained what had been done, what needed to still be done, and what they considered optional in that list. Not a bit of pressure to do more than I asked for, and that's a rare thing nowadays. From the techs to the office staff, you couldn't ask for a more professional and courteous crew. We even had a little misunderstanding about one thing (totally my fault as it turns out), and Suzanna was profession and patient with me while I came to my senses. The follow up to make sure everything was done to my satisfaction was also much appreciated. I will not hesitate to use C&C at my new house anytime I have a need.

This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

Amazing! the AC went out, I knew who I was not going to call due to past experience with AirCo and…read moreothers, I saw his name and his number and made the best decision I have made since I asked my wife to marry me! He had me check a couple of routine things while he was on the phone, like the breakers and asked if the outside unit was on. He was out here in under 15 minutes! he had the problem diagnosed and fixed in under 10 minutes. it was a loose wire, he tightened it and there was also a blown fuse, which he quickly replaced. I asked what I owed him and he said nothing. Not even a service call fee. THAT JUST DOES NOT HAPPEN IN TODAY'S WORLD! He brought his son along who was learning the trade, both were friendly, respectful, polite and non judgmental. I would recommend Steve Price to all my friends and plan on sending out a mass email for my fellow colleagues at 12 and 12

Steve serviced all of our units and installed new thermostats. We have used many companies over the…read moreyears, only regret is we did not find him earlier. Fast, efficient, friendly, and won't try to sell you something you don't need. I would recommend him to anyone!

Dowd heat and air replaced my 30 year old gas furnace with a heat pump and new gas furnace to add a…read morebackup heating method. Dowd's bid was complete with two alternatives, one with an air handler only and one with a gas furnace backup. The job was complete in a day and the installation was neat and professional. Clean up was good. Of the bids I received Dowd's bid was the most complete. One competitor, bidding the same equipment, was almost double the bid I received from Dowd. So far the system handled both 13° and 95° days in stride. My old system caused variations in the temperature from room to room of +- 5-7° now with this system the variation is around 1°. The gas furnace never turned on during the colder stretch. Very pleased.

The compressor on my home air conditioner went out. Dowd Heat & Air replace my unit fast and quick…read moreand it was done at a reasonable price. I recommend Dowd Heat and Air for all of your heat and air needs. They do a great job at a reasonable price. Renaldo W

Brian's heat & air!! I own a very old house with very old HVAC and they've helped every time the…read moreold beast has broken down. Fast and efficient even with trying to track down parts that aren't easy to find. They basically rebuilt my HVAC so I would have to buy a brand new unit. They went the extra mile (all the way to OKC for parts). Honest and affordable and some of the friendliest guys I've ever let in my house.

A great company! Brian sent his crew out within an hour of calling and repaired our AC on our…read moreproduction truck. His crew was very professional and took the time to give us ways to keep our unit running better. Brian called after his crew left to make sure we were satisfied with the service! We are extremely satisfied! His prices were extremely reasonable. Give Brian a call!

I had Rt 66 heat and air come out to service my AC unit. The guy was a true expert and solved the…read moreissue very quick. I was impressed. Because he was quick to fix the issue, it was covered in the base fee and ended up costing much less than I was quoted from two other big companies. They are my go to HVAC company now.

Where do I begin? This company is awesome! My AC had issues yesterday when it was pouring rain!…read more Their schedule allowed them to send two technicians out in a couple of hours. These young men were fantastic to say the least! In the pouring rain, they tested my unit thoroughly and was soaked to the bone to help me out. My hat goes off to Colton and Isaiah for their outstanding customer service and work ethic!!!!! Thank you Ace Air!! Beverly T

Eli was our service man from Ace and he was very knowledgeable and didn't mind if I watched or ask…read morequestions while he worked. The receptionist worked with my wife because we missed Eli's first call to come out for the repair but as soon as I got back to her she notified Eli that the appt was still on for the day. It was a pretty quick fix to replace a burned out part and the AC was back on. We would recommend Ace Air to our friends and family.

This company is fast and fair. The crew is very helpful and knows what their talking about. I had…read morean AC emergency, I was referred by a co-worker they came out within 2 hours and I don't even live in their city. They pin pointed the problem and had me going in record time. It was a 105 heat index outside. I recommend this company for all your heating and air needs

Jim, Steven, Sarah & the gang at Air Round The Clock were absolutely amazing! From a fast onsite…read moreestimate to an amazing install team-it was plug and play with 2 AC units, 2 furnaces & 2 thermostats. It was over 100 degrees during install & the entire time including Jim and the knowledgeable crew made sure we were in the know about what was going on the entire time. They worked long hours to make sure they didn't leave until we had at least one air conditioner running. Much time and detail went into my install and I have confidence in knowing we went with the right company for the job! Many thanks to Jim & Steven & the team at Air Round the Clock!

Excellent service and quality! I can't say thank you enough for fixing my ductwork!!! My energy…read morebills have reduced greatly!!!