Charging extra fees to customers…read more Tried to charge me extra fee for a facial for a specified gift card service. They were only up front about it when I was standing in front of them. Then proceeded to charge me a cancellation fee because I cancelled at time of service. I blocked my credit card but they found me and charged the gift card $70 dollars and now the gift card is basically null and void because of their bad business dealings. I wouldn't give my business to this franchise ever again. Hello Massage Envy.

I am pretty disappointed with my experience here…read more Despite the check-in process being smooth I found myself waiting 15 minutes to be seen for my facial (mind you I was on time, not early). Once seen, I felt somewhat rushed and a little in the dark about the type of facial I was receiving. Despite saying I only wished to pay base price and avoid any $ add-ons, the facialist was trying to convince me I needed other services. They have done this in the past with my 15 year-old sister (who of course didn't know things would cost $ and nervously nodded along). When someone asks for the basic facial with a set price, it is NEVER ok to try to coerce them into more products, especially minors! I found it difficult to relax when receiving my facial. I was in the room closest to the waiting room, and the thin walls + quiet music made it easy to hear things going on outside. It also sounded like there was some sort of construction going on at times. Additionally, I'm not sure the facialist wore a mask when working on me, and feeling/smelling someone's breath on your face is not exactly the most soothing experience... After 40/45 minutes (of my 50 minute slot), my facial ended and I went to the front to pay. I appreciated the first-time discount, but was somewhat appalled by the tipping suggestion. I am pro-tipping but I think almost a third of the service cost is a bit outrageous. I will likely not be returning to this location!

Love this place! Been going here for years. Cecilia and Cindy are always the best and i come outta…read morehere looking like a brand new person with bright soft skin every time!

I was recommended by a friend to get a facial by Cindy. I scheduled 2 appointments (my husband and…read moreI) and requested to be seen back to back by Cindy. I was told facial is 90 minutes and that everyone that worked there had "20 years of experience and we're good", so both of us were scheduled at the same time with different aesthecians. We arrived to our 3pm appointment 15 minutes earlier and We were greeted and taken to our room right away. Great! We're off to a good start! While starting the "extraction" part of the facial, my lady recommended more to be done because of the amount of blackheads, etc. It was an additional charge of $25, I asked if I really needed and once she agreed, I also agree. Hence, ihesrd really good things about the place so I figured why not. My personal experience was good, nothing extravagant, but I was happy that I opted for receiving the "more extracting" because boy did she make my eyes tear with all of that extraction of impurities. My husband has oily and much more visible impurities than me, which I assumed he would be recommended the same...turns out that didn't happen. Upon getting our things together, my husband told me he was not happy, he had the same visible blackheads and said he felt like he received a face massage, rather than a facial. His aesthecian put creams/gels on his face and would disappear. I spoke to the lady that checked us out (turns out she treated him and I got Cindy)...she said she removed a lot, but he needed deep extraction (In my head I'm like "why didn't you just say/recommend that?!?), that I got it, but not him...again...how is he supposed to know what he needs, if you the "professional", do not assess and advise you client?? She said "next time, next time" I having a good experience did not want to argue, total was $125 ($50 for a regular facial and $75 for me) He gave her $140 (keep the change as tip, you do the math...)...she then said "we ask for 15%-20% tip", so basically she demanded more of a tip. I've never been demanded a specific amount of tip, last time I checked, people tip based on their experience and what they WANT to tip... Whatever, he gave her more. After that experience, I would not recommend or go back.

I went here after a call for a Brow model. When I arrived, I was greeted promptly and given intake…read moreforms to fill out over the iPad. There are quite a few! Once those were done. Ro took me into her brow room and introduced herself. She was conversive in a comfortable, friendly way and discussed what she would like to do, she asked if I had any preferences or anything, in particular, I wanted to get done. I told her I would go with what she was comfortable doing. She gently applied wax to clean my brow areas and filled them in then topped them with a brow gel to keep them in place. My brows look amazing and her fill-in technique is superb. They look super natural and perfectly contoured. I would recommend and return to Ro without a doubt. The Spa is really nice as well, smells wonderful, looks clean and the ambiance is very relaxing. I might schedule a facial here soon.

Beautiology is such a welcoming and professional skincare studio. The team is incredibly…read moreknowledgeable and takes the time to explain everything in detail during skin consultations. They really are experts at what they do and make you feel comfortable from the moment you walk in. Their consultations are thorough, and you leave with a clear understanding of your skin and the best way to care for it. Highly recommend to anyone looking for true skincare professionals!

I had service recently and will definitely be back, great customer service and friendlyread more

Amazing facial. My skin looked to radiant afterwards. I was so relaxed and felt well rested…read more I'm going back again. I loved it. Place was immaculate and esthetician's very knowledgeable.

1 Star 11 months…read morepost-op Before moving forward with Dr. Alizadeh's "NaturaBra" Breast Lift and fat grafting, I strongly encourage others to do thorough research. I underwent this procedure nearly one year ago with the understanding that it was long-lasting, provided excellent results, and had a 20-year track record. Unfortunately, that was not my experience. Shortly after surgery, I noticed a reduction in breast volume. At every post-op visit, I voiced my concerns and asked about the possibility of additional fat grafting. I was consistently told that additional grafting could be done if necessary. However, by my 6-month follow-up, my breasts had significantly deflated to a small B cup--I had originally been a D/DD. I was told to expect a full C cup, which clearly did not happen. When I expressed how unhappy I was with the result, Dr. Alizadeh showed no empathy and responded, "There is nothing I can do." He then told me I didn't have enough fat for additional grafting--something he never mentioned during the previous six months. I left that appointment in tears, feeling completely dismissed and unheard. Out of distress, I consulted with several other experienced and compassionate plastic surgeons. Here's what I learned: Too much breast tissue was removed--comparable to a breast reduction. Fat grafting results are not long-lasting--only 30-50% of the fat survives at best, and additional sessions are often necessary. My nipple-to-breast fold measurement is too long and needs correction. My vertical scars are raised and red, requiring laser treatments. I now need a breast revision surgery to restore size and symmetry. The revision will include: Breast implants to restore volume Galaflex internal bra for support Skin removal from the lower poles for proportion Laser scar treatment I now wear padded bras and feel extremely uncomfortable in my body. This experience has affected me emotionally, physically, and financially--and will require more time away from my business for corrective surgery. I was unfamiliar with fat grafting at the time and trusted Dr. Alizadeh's reassurance that his technique was different and long-lasting. He did not fully disclose the limitations and risks of fat grafting or the potential complications from a breast lift. When issues arose, he did not take responsibility and showed no interest in helping resolve them. My advice: Get multiple opinions from board-certified plastic surgeons. Ask direct questions like: "What happens if I'm not satisfied?" Be cautious of anyone who promises long-term results without full transparency. This was the most disappointing medical experience I've ever had. It's devastating to feel like a doctor turned his back on me instead of standing by his work. -- Christine

Anika is absolutely amazing I had a few things done and I've never felt more beautiful!!!read more

Satori laser is great but Amanda is absolutely the best. She's great with checking in and making…read moresure you're okay. Highly recommend!

She was amazing and professional! She took her time, made sure I was comfortable the whole session,…read moreand the results have been great. I would definitely recommend her.

Lucky to have Samy as my esthetician again. This facial is great for relaxing and it the kind of…read moretreatment where you will see the results right away. I encourage you to "treat yourself", your skin will thank you. You are welcome

Just had a facial here using a Groupon. I am looking for a new facialist close by so I decided to…read moretry this out. I would not recommend if you want a thorough facial. Although it was relaxing, honestly all she did was massage my face with a million different things. I was also under an infared light for well over 15 minutes while she sat there. Usually during that time a hand massage is given. I also felt like the extractions were key to a minimum and the face steamer was way too hot. I will not be returning .

Got a facial. Sadie did a great job explaining every step of what she put on my face. My face felt…read moreclean and glass like when I left. Highly recommend!

I'm just wondering why there aren't many recent reviews ? I…read morewent here not long ago for a couples massage . It was okay . Very expensive. You are paying for the environment. Not so much the service. If I didn't get this as a gift i definitely would not have gone here .

I found Smooth Generation through Instagram and I was automatically intrigued. I looked through…read moretheir Instagram and their website to find all of the choices of facials and laser that they have at their store and I just knew I wanted to try this place. What ultimately brought me into the store for the first time was an amazing offer for a package for underarm laser hair removal. It was so great to see that they offered so many great deals and had many promotions. My first time going to the skin spa was back in the summer for my first session of laser with Olga. The facility is clean and well kept. The receptionist was extremely friendly and answered questions that I had. Then, I was taken into the back with Olga and she asked me a lot of questions and examined my under arms before she used the laser to ensure to put the laser on the correct setting for me. She was extremely knowledgeable. The laser barely hurt. I was very happy with the experience and have gone back a few times and the hair is almost already gone. Just a few days ago I went to the spa for a facial with Olga and once again I was not disappointed. They had a great variation of specials and deals in November so I got buy one get a facial 50% off. Olga took me in the back and asked me all about my skin and my own concerns. She gave me two options for a facial I could do that she recommended for my skin. She spoke to me throughout the facial and was so kind answering any skin related questions that I had. She told me about many of the products that they have there and I ended up buying something but nothing was forced upon me. I left there feeling so refreshed, glowing and happy. Overall, Smooth Generation is exactly the place that you want to trust with your skin. I am extremely happy with my experience that I have had there so far and look forward to my next visit. I highly recommend giving it a try!

I went to Olga for a hydra facial. I am extremely happy with the results and will revisit…read more Olga is warm and responsive to questions and concerns.

Katie is a great find. I have 3c curly hair and she knows what she is doing, both in cut and…read morefinishing your curls. She even offered a return visit in 1-2 weeks, if needed, to fine-tune as this was my first visit. Highly recommend her.

My hair really needed some love as it's been a while since I had a haircut due to having a hectic…read moreschedules. I called today and they were able to take me later in the afternoon which was perfect. I arrived a little early which was good as they are in a strip mall and parking is not the best. When I went inside I was still a few minutes early, but they took me and introduced me to who would be working on my hair; Roselle. Roselle did an excellent job on the color, cut and style! The salon was also very clean inside, which is a huge plus! I'm very happy with the outcome and I would come back here for my hair needs if/when I'm in the area again.