Very friendly staff and thankfully open on a Sunday. Will be coming back for my pool supply needs.read more

Horrible customer service, basically they forgot about us when it came ordering a part we needed…read morefor our hot tub, no communication from them as to when the part would be in. It's been almost 2 months now w problem still not resolved. So frustrating!!

I joined the CBRC matinee at a slightly lower cost, due to a pending illness, that way I would only…read morebe able to attend classes or workout during the day! But due to the Radiation treatments and stress I was never able to go to the club. I finally called to see if they would stop charging me every month when I was not using the club, and never actually got an enrollment card or anything! or even told that I signed a contract! i quest I actually signed up for a program for a yr. and they will continuing to charge me each month until my contract is over! i was never told I signed a contract!

We recently got a membership here being new to tricities. The ladies locker room and bathrooms are…read morealways extremely clean. This place is absolutely amazing!

Bertin Pools did an amazing job on my pool. When other companies would not take on my project the…read morecrew did an amazing job. I know I picked the rite pool builder. I would recommend them to anyone. Timothy Ramos

This is the best pool company ever heavily recemend thanks bertin for this amazing pool that you…read moregot me

Our experience here with Rick was exceptional. A friend had highly recommended Energy Source and…read morewe are so glad they did. From the first visit, to assess our fireplace needs, to the actual installation, they were down-to-earth, fairly priced, not sales-pitchy, no fancy showroom, arrived when they said they would come and did the job WELL and with a great attitude. We had a pellet stove installed this past week by Rick and team (including his son Dane) and they arrived on time, were very pleasant, were always considerate of walking on carpet with shoes, placed protective covers on all our carpet by the fireplace, and hard-working. They worked the entire day and then returned to finish up the job the next day - the afternoon before Thanksgiving. They stayed many extra hours to ensure everything was running correctly and stayed after installation to answer questions as if they had all the time in the world. They never rushed and they made sure the job was done right. If I could give ten Yelp stars here I would!

After researching pool companies we decided to hire energy Source in Kennewick we felt it was the…read morebest choice. While the communication, workmanship and quality of service started out good Unfortunately as the project progressed the quality of service, communications and workmanship deteriorated. They poured concrete decking around the pool plus another large concrete patio.  Many inconsistencies in the broom finish makes for substandard work. Very rough and pitted areas around one end edge of the pool and sproratic other areas as well.  When voicing our concerns the owner's response was that is the way its suppose to be around the edges.  Well if that's the case why isn't it consistent around the edges of the entire pool?  He said in a year those rough areas will wear down..if its suppose to be like that why would it be ok that they wear down? In addition the sealant was sprayed uneven, heavy in some places, light in other places and in some areas it seems as though there is no sealant at all. Additionally there are Several areas where the sealant ran and was oversprayed. It looks horrible as if something was spilled all over the concrete. Once again when ask about this and said in my opinion it was sloppy work...the owner became very defensive. I asked him directly 2 times if he thought it looked good and he would not give me a straight answer only to give lame excuses. He said it will wear down and you won't even notice it.  He said they will come out and strip all the sealant off if we don't like the way it looks and it won't have a sealant. Thats his way of resolving the issue pretty sad in my opinion.  Instead of admitting that it was applied poorly he's just going to strip it.  When Our liner was installed on 5/3/18 and the pool was completely filled on 5/4/18.  They informed us that something was wrong with the electrically and they would contact the electrical company.  Since it was Friday we were out of luck to have the issue solved over the weekend.  A call to Energy Source asking the owner Rick to call us back with no response.  So on Monday afternoon at 3:30 we called the electrically company and I spoke with the owner...surprise surprise he said he hadn't heard anything regarding an electrical issue and wasn't even aware our pool was complete.  I was shocked...he said he would have someone come out immediately which he did.  To our knowledge they fixed the issue.  At around 4:30pm we removed the cover and found the pump was not working nor was the light. A call back to the electrican and they said call Energy Source as it was working when they left needless to say by this time its 5 pm and each one was saying call the other.  Communication breakdown.   5/8/18 the owner of Energy Source came out the pump is back working so we will see.  We do have concerns with some areas of the liner but will be able to further investigate those once we get into the pool.  It seems there are some air pockets between the liner and the floorimg and walls...another concern was they installed the liner over some sand and other particles on the floor.  When ask about it as they were installing the liner they said it was nothing to be concerned about although we still have concerns...not going to be very happy if we feel bumps on the flooring of our pool. It seems that once this company received the $$$ they dropped the ball.  When I stated that to the owner he said you still own money...yes you are correct appox 3K is the balance...that's not much compared to the almost 50K we already paid them.  I understand mistakes are made although stepping up to the plate, admitting and correcting them without making excuses is the right  and professional thing to do. With the lack of accountability for some poor workmanship I am sad to say I would not recommend Energy Source.

We have now completed total home updates and remodels with Radiant Builders on three separate…read morehomes. The quality has been outstanding. Jesse and his crews are knowledgeable, courteous, and their commitment to quality work and customer satisfaction are 5 star. We recommend Jesse and Radiant Builders to anyone who ask about a reliable contractor and quality work. Always pleased with the end product delivered.

My neighbor recommended Josh to build the roof on our sauna kit building as it was way over our…read moreability level. This involved cutting and installing the roof sheeting, 5 joists and a metal roof with materials included in the kit. I had another prospect but that contractor was delaying my quote even though he'd assured me he could do the job within a couple of weeks. After waiting a week, I called Josh and he came right over, sent me the quote that evening and did the work the next week. It ended up being a challenge as the kit was short on materials requiring the purchase two pieces of cedar sheeting and time consuming thoughtful cuts to use the provided material with very little waste. Another challenge was that our electrical contractor didn't consider the joist placement when installing the conduit so 2 or 3 of the joists needed to be cut to fit over the conduit. His two employees were wonderful! They even honored my request to use the "pretty ones" on the exposed portions. They were respectful men who worked well together, chatting cheerfully without anger or profanity, and took pride in their workmanship. One would assume that is the norm, but experience has shown me that is not the case. I was very pleased with the outcome. I offered to reimburse the cost of the extra sheeting and Josh declined. I will definitely use Radiant Builders for any future needs. This work was done in April. I'm way slow posting my review.

Great job on block wall. I found out after the job that their bid was considerably lower than…read moreothers would be. High attention to detail.

From the owner: At Garden Geek's swimming pools we believe that a beautiful pool is more than just an addition to…read moreyour backyard; it's a getaway to unforgettable memories and relaxation. With years of experience in swimming pool construction and repair, our dedicated team is committed to delivering exceptional service and quality craftmanship tailored to meet your unique needs. What set up apart is our unwavering focus on customer satisfaction. We pride ourselves on maintaining open communication throughout every project, ensuring you're informed and involved from concept to completion. Our stellar track record speaks for itself, with countless satisfied clients who have enjoyed seamless experiences and stunning results. Whether you're dreaming of building a bran-new pool or need expert repair services for your existing one, we've got you covered. Let us transform your outdoor space into a personal oasis!! Contact us today, and experience the Garden Geek's Swimming pools experience!! Your dream pool awaits!!

I highly recommend Aqua Build Pool and Patio for the BEST customer service. This family owned…read morecompany really does respond immediately to all questions. Quotes are punctual and fair priced. Most importantly Aqua Build communication is above and beyond!!!! Thanks Andy, Dwayne and Edwardo.

From the owner: At Aquabuild Pool and Patio we strive for customer satisfaction. We build, restore, repair, and…read moreservice swimming pools. With our service we can replace pool equipment, clean, winterize pools, and replace vinyl liners. We also build patios and driveways. Call us to build your dream swimming pool or work on your existing swimming pool. Swim, Relax, Repeat

I am writing a review for Collin Bryan Construction here because this is where Yelp took me when I…read moreattempted to comment on Collin Bryan Construction. In spring of 2018 we had our roof and gutters replaced and some sheeting replaced. Chris was the supervisor and told us that the warranty for all work was 10 years. This spring we found a roof leak as well as gutter leak. I called and talked to someone who said they were the owner. They stated that they had family issues which would take a couple of weeks to resolve, after which they said they would come out to see what needed to be done. Starting in June this year I called the number listed on their website MANY times and no one ever answered. I also went on the website and left multiple notes in the "Contact Us" section asking them to contact me. Again, no response. Today I drove down to the address listed on the website and found out that they had left there over 3 years ago. There are a couple of other locations shown, but they all use the same phone number I tried. I am writing this review in hopes that no one else gets put in this situation.

Absolutely love my bathroom and can not wait to have Collin Bryan remodel my kitchen next!read more

Darin does not back up his work and will give you attitude when issues arise or if you express any…read morecomments that differ from his to create a better customer satisfaction. These included curbing placement, charging over quoted amount for existing landscape removal and not completely removing. Specifically we paid for taking out the old front island including three large yuccas and new sod placed. The yuccas were removed but not the large tubers in the ground. The yuccas are now growing up through the new sod. Yuccas are extremely hard to get rid of, but at least digging deeper to remove the large tubers would have helped. We as the homeowners are now having to rip up the new sod to tear out the tubers. When contacted Darin said it was not his responsibility and gave attitude when contacted

Our yard was boring! Grass with a few plants scattered around by the builder. We needed help, so…read moreafter speaking with a number of different contractors decided on Musser Landscaping and that was good fortune for us. Musser's landscaping designer Julie Wilson took all of our ideas about what we would like our yard to be and created a beautiful landscaping plan that captured the essence of what we were after. Julie and her crew started work in the middle of January and stripped our yard to bare sand. They worked through cold, wind, snow, and rain and created the yard of our dreams. We now have native plants and trees artfully arranged and lighted along with a waterfall, path and retaining walls placed to complement our home and the neighborhood. Our thanks go out to Darin, Julie, Gilbert, Jorge, and Polo for completing the project early and on budget.