I dropped off my computer in late June for repair. Communication with Trey, the technician, started…read moreoff fine, but it quickly dropped off. Since then, I've reached out over 40 times between June and today asking for updates--with hardly any response. I did eventually speak with Trey, who told me he had been in and out of the hospital. I was empathetic--but even after that conversation, he continued to miss multiple promised deadlines. As of now, I haven't had any contact since late August and still haven't gotten my computer back. I've since filed a police report. I strongly recommend avoiding this business.

Do NOT use this company…read more My screen on my MacBook M1 needed to be replaced. Thinking I would support local business, I brought my device to this business in part because of all the positive reviews. He replaced the screen for $450. When I got the device back, I noticed the camera didn't work. Thinking this was a simple issue, I brought it to tech support where I work to get it resolved. Turns out, the tech support person is a former Apple repair tech. Here is the list of things done wrong: 1) My device has a warranty on it that was good for another year (and I even bought AppleCare+). This repair could have been done with -no charge-. A simple look-up would have told anyone that. Yes, that is on me as well but I would have expected someone doing this professionally with more experience to inform me of this. 2) The LCD was replaced with the wrong part. I have a gray MacBook, they put a silver screen on it. I didn't notice until later. For $450, I would expect this to be correct. 3) A required configuration step was not done. While the screen can work without this, it can also cause several issues including the screen stopping working and the camera not working. 4) Because all of this was done incorrectly, it also invalidated my warranty for any future issues. I went back to get my old LCD back so I could get the repair done correctly and salvage my warranty coverage. When I brought this to their attention, I was met with hostility. Eventually, I got my old LCD back. Even though they got their LCD back (a $300 part), they only refunded me $100 of the $450 repair. The final cherry on top for this terrible company is when I brought it back to the tech support person to get it repaired properly (for free), he informed me that of the 6 screws that hold the LCD in place, 2 were missing and 2 had been stripped. 2 other screws were also missing and one was put in the wrong place. 3 of the screw-holes were damaged. After he fixed it properly, the camera worked. I do not recommend this company. My experience was they are predatory, vindictive, do poor work and have terrible customer service.

I had an awesome computer guy in SoCal. He was a Photoshop wiz. After moving to Maine, I dreaded…read morehaving to find a new computer guy. I had not so great experiences with 2 places in Augusta. Then I had my hard drive die. I brought it to Mike at Kismet Computers. He went above and beyond to get my computer and Photoshop back up and running. He even came to my home to tweak it twice ! He is professional honest and I am beyond thankful to have found a reliable computer guy!

From the owner: We Specialize in all areas of I.T. work, Virus Removal, OS Install, Hardware Repair, Data Recovery…read moreWiFi Setup etc.

I won't rate someone who closed their doors over what three years ago??? someone needs to update…read moresomething. II have nothing against Kahn never did so I will give him 5 stars he was very good.

Kahn the owner almost immediately answered my Sunday inquiry, which does say something about a…read morecompany. I met with him the following Monday and he looked at my computer, did some manual and digital diagnostic tests and figured out my pc's issue I was out in 15 minutes. Running. I will be back and his business is established to support residential and small business needs. Check him out! Recommend !

Went up on a recommendation from ATT in Augusta. Gentleman spent several minutes trying to resolve…read moreissue for us. Found out later it wasn't the phone but the hearing aids that went with it. The time spent here was greatly appreciated. Couldn't ask for better service! Thank you!!!

NEVER USE THESE PEOPLE FOR COMPUTER REPAIR!…read more Request was put in to clean fan blades on laptop as it was noisy. Next day they call and state they have completed the requested task PLUS added new thermal grease. When brought home, the laptop was just as noisy and on closer inspection by an adult, it was determined fan blades were STILL DIRTY. Brought it to another tech outfit, who determined the fans had not been cleaned nor did it appear the laptop had been taken apart by finding dog hair inside. Terrible service, or should I say charging for no service?! They won't even admit to their mistake and refund the money they charged up front!

My wife's MacBook Pro screen broke and Joshua from Nerdbard was awesome. He replaced it and was…read moregood to go in 3 days. Great job and reasonable price.

Great local business! Saved me a huge headache! I recently purchased a brand new Lenovo from…read moreStaples. Because I was moving, the new laptop got packed away before even coming out of the box. A month later I started up the new Lenovo and the screen immediately began to glitch. My new machine was defective right out of the box. I took it back to Staples thinking it would be a simple exchange. It was not. Their story policy did not all for the return/exchange as i missed the return window for electronics. Staples tried to bring the machine up but the defective monitor did not allow for and repair/diagnosis. Rats! But the machine was still under factory warranty. I placed a trouble ticket on the Lenovo website and was assigned a case on February 2, 2021. I waited about two weeks, thinking I would at least have a follow-up message about my machine. I replied to the email with my case number asking for an estimate. I use my laptop for my writing gig on the side (and to post these Yelp reviews!) Bottom line, I needed to get back on the web ASAP. I frequent Topsham where this unassuming little shop is located on the second floor of suite 2 in Topsham Fair Mall and thought, I'll check it out. I was impressed by the cozy waiting room, masks were being enforced due to covid, and social distance measures were put into place, clear dividers were used to shield customers and staff. I sat down with owner/head tech Josh who specializes in Lenovos. He was sympathetic to my plight and said Lenovo will probably never get back to me, so he offered to take over my repair claim and with his magic connections he'd give them a call. WHAT A RELEIF! I was able to unload my headache and put it in the hands of a professional repair tech who has over 15 years experience in the industry. Mr. Mason provided top-notch customer service, he really empathized with my plight. I trust my machine is in good hands. Skip the big box, check out the Nerd Barn for computer, phone, tablet, etc. repair needs.

Best and fastest place to get an iPhone and other wireless devices. They fix iPads, iPhones, iPods,…read moreSamsung, LG, Motorola laptop screens.

I love this place! They do a great job and prices are very reasonable. They're also very friendly…read moreand helpful on the phone.