From the moment we arrived until we left, the staff were incredibly helpful, caring, and understanding. The doctor explained everything and offered us options, but we already knew that we might need to say goodbye to our precious Titus. We didn't want him to suffer or endure what he was going through anymore, so the staff was so loving and understanding, giving us the time we needed to spend with him before he passed away. We've been here before with Titus and my other dog, and every time, the staff has been nothing but professional and courteous with our animals. Yes, there can be a wait time, but I know that each animal there is being taken care of and has the utmost attention from the staff and doctors. I would definitely recommend this place in a heartbeat! read more

Virginia Veterinary Centers - Fredericksburg - Our precious little boy - Veterinarians Near Me - Fredericksburg, Virginia

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This "emergency hospital" is ridiculous. How is an EMERGENCY VEY at capacity?!? & ER 24/7 is a joke too because why did I show up a little before 6 & get told they're about to close. My dog is sick & that's stressing enough but now I have to find somewhere else to take him. Complete joke of a business. Never ever considering this an option & not recommending it to anyone else either. 1 star because 0 isn't an option. read more

Coming into care for a family members dog who had recently passed away on Mother's Day, was not on my bingo card for this year. Not only does she have behavioral issues, she has a plethora of previous medical issues as well with a new one brewing. I came to visit family when tragedy struck and we lost our brother in law. Everyone kind of takes a role on when things occur, cleaning, meals, calls, etc. I work in a veterinary ER in Virginia Beach, so Snowball, our brother in laws first baby, became my role effortlessly. Unfortunately very quickly I knew something was wrong. Snowballs eye appeared to be bulging, irritated and uncomfortable. We took her into VVCF hoping they could help. They saw us rather quickly, listened to our concerns and took snowballs behavioral quirks into consideration with how they'd treat and evaluate her. They worked around her fears without directly muzzling (they used a cone instead), walked her to distract for injections etc. The team was great on their communication, efficient and quick with her care. Dr. Donahue was phenomenal, did not sugarcoat things, gave me clear expectations and was so sensitive to not only Snowball but also to us during this difficult time. We discovered Snowball had a mass behind her eye and would need her eye removed. They offered 3 locations for us to "shop" in addition to their services. We received great communication (calls through her visit with updates), great service, and honestly a great bill at the end. We had a refund of quite a bit from our deposit. Now here are some expectations coming into any ER. While my experience was wonderful, not everyone is going to be blessed with the same unfortunately. Wait times: they can be extensive. Extensive can be anywhere from 1 hour to 15 hours Here's the thing about waiting. If you're waiting a long time, whether you have your pet with you waiting or not, a lot of the time this is a GOOD thing. It means in comparison to another fur baby there, your fur baby is less critical. This does NOT mean you and your fur baby are less important. This means while the team behind closed doors are struggling to keep a patient alive, yours gets to sit with you in the lobby or in some comfy blankets in a kennel. Be prepared to wait, be prepared to be kind. Next up; PRICING. They run off a deposit system, so be prepared to pay about 80% of the high end estimate (they give you a paper with cost break down & review it with you before moving forward). Anything they don't use from the deposit, they refund back to you. They do allow care credit to be used for leaving deposit as well, they may just charge the high end of the estimate to help reduce your interest rates, as they can do one refund vs 2+ charges if they need to increase which will all be placed on different financial terms. Know before you go: The emergency consultation is $250. Does this sound like a lot? Sure. But you're coming to an emergency room. Think about going to a human emergency room, with or without insurance you'll need to wait a long time and still end up paying $300 for some $5 ibuprofen. It's emergency room care, they know it is expensive, they don't make the prices, so don't take it out on them. With that being said, be proactive. If you have a pet, look into insurance or care credit. Ideally before things happen. But be prepared for more expensive visits, medications, procedures etc due to the demand of it being an ER. You won't get the same bill as going to your primary doctor vs the hospital even if it's for the exact same symptoms or medical condition, so don't expect it to be different for animal medicine. Lastly, communication. We all want to be prioritized and we want to feel heard. In veterinary medicine, no news is good news. NO news is GOOD news. If your fur baby is there & you are not getting constant calls or even a call during your pets stay, this means your pet is STILL being cared for but again, is not as critical as another fur baby. The family that gets the immediate or routine calls is the one that may be preparing to have to say goodbye to their fur baby. You're not less important, you're just blessed to be less critical. So be kind, call for check ins if you need peace of mind but don't expect to have numerous or even a general call. Again, this is NOT a bad thing. With all of this being said, I want to SHOUT thank you to the staff for being so kind & empathetic to us and to our new fur baby. The heart and dedication of each team member we saw or encountered was beaming. Thank you thank you thank you! read more

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When you take your pet into an emergency hospital, you are already in a vulnerable situation. This place is well aware of that. The wait time , upsell and prices are excessive especially for the service you're giving. The communication is horrible in every aspect. We were charged for several services that were not received and when questioned The answer was I'm not sure that was from the previous shift. It's obvious why they have a 2.6 rating on Yelp. 1st and last trip there for us. read more

We had to put our sweet fur baby of 20 years to sleep last week at the Emergency Clinic. The female staff that were working that early morning were so kind and gentle. They treated my husband and I and our fur baby with respect and they did all to make it peaceful for our boy. The doctor was was very clinical and matter a fact. It left my husband and I feeling sad . I understand it must be difficult to have to perform that service for patients. But it was very difficult for my husband and I and a little extra kindness would have been welcomed. read more

I had a very upsetting experience with Virginia Veterinary Centers and would not recommend them. I dropped my cat off on 12/18 for a urinary obstruction, which is a serious and life threatening condition. Initially, we were quoted six thousand to eight thousand dollars, which was extremely expensive. After questioning the estimate, it was adjusted to four thousand to five thousand dollars, and we ultimately paid over four thousand dollars on a credit card. The treatment plan that the doctor and I agreed on was for my cat to be hospitalized for twenty four to thirty six hours for monitoring. However, he was rushed out after only one day, despite us wanting him to stay longer, which is what we believed we were paying for. The staff insisted on discharge rather than continued monitoring. During hospitalization, we were told that he had not urinated. It was never clearly explained that he should have voided prior to discharge. As any medical professional should understand, animal or human, a patient should not be sent home without first urinating after catheter removal. Later, Dr. Donnahue informed us that the ER was closing the following day due to staffing shortages. If staffing was the issue, why was my cat not transferred to another facility instead of being discharged prematurely. After discharge, we were told that frequent trips to the litter box were normal. Because we have multiple cats and multiple litter boxes, it was difficult to immediately recognize that he was not producing urine at all. In reality, he had not urinated for six days, which we later learned meant he was never truly unblocked. The only reason he appeared fine at home was because he was on medications that masked his symptoms, making him seem comfortable and active. He was playing and behaving normally, which falsely reassured us while the obstruction continued to worsen. A few days later, I felt his abdomen and noticed it was hard and distended like a balloon. I immediately took him to another veterinarian, Cladda where it was confirmed that he was still blocked. That hospital quoted around three thousand dollars for thirty six hours of care, significantly less than Virginia Veterinary Centers, and provided clearer communication and better options. Unfortunately, after already paying over four thousand dollars, we could not afford another procedure so soon. We were given the heartbreaking option of rehoming him so he could receive proper care, which was far better than euthanasia, but still devastating. Virginia Veterinary Centers never once followed up after discharge to check on my cat. When I spoke with Dr. Donnahue, her tone was dismissive and rushed. During the call, she said she was sorry, but it did not seem sincere. She lacks compassion and empathy. She is in the wrong field. She doesn't give a damn about someone's pet. The conversation went back and forth as I tried to clarify the information we were originally told versus what actually happened, especially regarding the catheter and urine output. She repeatedly focused on disputing what I was saying instead of addressing the core issue, that the catheter had been removed and my cat's urine output was never adequately monitored before discharge. There was no accountability or acknowledgment of how serious that oversight was. We only took our cat home because we were trusting the medical professionals to guide us and care for our animal appropriately. As owners, we relied on their expertise. I will never come back to this hospital. The way we were treated was disgusting, dismissive, and completely lacking empathy, especially during such a traumatic situation. This place is also unnecessarily extremely expensive. I basically paid 4000 for them to temporarily relieve my cat's bladder of urine! This experience caused emotional distress, financial strain, and the loss of our cat. Despite calling the condition an emergency, the hospital focused more on payment than care. read more

My dog came in with facial lacerations. This vet came up with the least invasive and best course of action for our dog. They did a great job and we appreciated their honesty. read more

On Monday, January 23, 2023, I took my cat, Prince, to this facility due to a tragedy that happens that evening. He hid in the dryer and was stuck in the dryer and for 5 minute. When we got him out, he was alive and panting really hard. We took him to Virginia Veterinary Center of Fredericksburg for the emergency. After checking in at the counter we were escorted to a waiting room. The receptionist came in and requested us to sign the estimate of $1400 to treat him . We accepted the charges. They took Prince away and Doctor Wolosshin came into the room and informed us that he won't survive and the new price to treat him would be $5.000. She told us that no matter what, Prince won't survive even after treatment. She described to us, in gruesome detail that his organs where boiled and scrambled, his brain was a fried egg and his blood was like hot oil. The only option left left was to euthanize him because he was in discomfort. She said she was Prince's advocate and did not want to see him suffer. My husband and I agreed. My husband asked to go see him prior to the procedure. He saw that Prince recieved fluids via IV and was recuperating in the ER room. He told the the technicians not to euthinzed him. Dr. Wolosshin came into the room very upset. She told us it would now be $7,000.00 if we do not treat him immediaatley. It was very akward how she kept talking about money and when we asked what tests she ran she could not give us and answer. She instead to us she assumed that was the condition he was in. She told us if we take him home, he was going to die of a stroke and it was inhumane to watch them die. She continued to pressure us to treat or euthanize him. Also she was going to notify the authorities because if we took him home he was going to be in placed in an abused situation. Regardless of her inadequate comment, we told her that we will take him home and take him to our veterinarian first thing in the morning. Dr Wolosshin threatened that she will inform the Fredericksburg county government ( police) and monitor us on our actions with Prince. Dr Wolosshin only provide fluids for Prince and a phyiscal. She didn't conduct blood work in checking his vitals. She informed us that, regarding a treatment solution, he will not have no chance of survivability. Thanks God we took him home and to our Vet ,He is fine and recuperating this trauma. Everything that she told us wasn't true and only assumptions. If my husband didn't went to see him and change our mind, Prince will be dead by now. I feel that your facility prey on people an distress and emphasized the possibility of ending the lives of pets without a sustainable reasons and without any test done . Furthermore the treat is what it make me more upset and they reported that they euthinzed Prince that night. According to many customers this seems to be a repetitive common practice . I spoke with The Dr Donahue in charge of the facility on 2/2/2023 she told me that she agrees with the Dr Wolosshin behavior who attended Prince ,according with Dr Wolosshin Prince was euthanized on site, which was false. This was a TRAUMATIC HORRIBLE experience and Dr Wolosshin took advantage of our emergency to nickle and dime us and Dr Donahue turned a blind eye to these behaviors. They assumed and conducted no blood work or xrays to confirm thier diagnosis. Pet owners should be very cautious with this place. If you own a pet, make sure you find and honest and reputable place to take them. Your pet will have a better chance to survive an emergency. Pictures of Prince today ! read more

Virginia Veterinary Centers - Fredericksburg - Prince 1/30/2023 - Veterinarians Near Me - Fredericksburg, Virginia

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What an amazing group of Professional Veterinary Specialist! From the talented Receptionist, who monitored the pets and made sure the critical pets were taken care of first. Friendly smile, calm demeanor, was welcoming to all pet owners. The Admin staff & nurses all presented their working skills with a pleasant presentation. The newly added staff member, Dr Hope Valentine, was an amazing very well educated Veterinarian! She spends quality time with her patients and shares her vast knowledge until you understand. I would highly recommend this ER Vet Hospital, and at times remember, its worth the wait to have your pet receive skilled veterinary care. read more

This place is a complete joke. If I could give zero stars I would. Took my puppy in after hours because he over exerted himself playing with my granddaughter and they wanted to charge me $220 before they'd even allow him to be seen. Wouldn't even check his vitals. Luckily I was able to nurse him back to health myself with a little honey. I feel sorry for those in dire need during an emergency. read more

I have thought long and hard about how I wanted to word this review. First I would like to preface this with: I travel full time for work and my dog is prone to UTIs so we have had all of these procedures done multiple times. On Sunday I went in at 9 AM for a potential UTI, only symptom was urinating in the house. There were 3 dogs ahead of me at this time. 2 hours in, my pet was taken back, 3 more hours passed by and I asked if she had been seen if not we were going to leave. They did not know and finally found out that she had been seen but the results were not back. I was finally able to get in with a doctor to which I was told that her urine was clean but that there was something definitely going on. I was advised to send off blood and based on those results do another urinalysis and/or x-rays. So I agreed to the blood test and was told it would be an hour, at which time I asked if I could leave and come back. They stated this was fine and they would call me. 3 hours go by and I have heard nothing. I call and they said that her bloodwork was normal and he would get her ready to discharge and call me back. After an hour of hearing yet again nothing, I went back up to the vets office and said that no one had called me but it was time for my pet to go. Over 30 minute pass and they finally bring her back to me. Offering me the bill which included $135 for an antibiotic I can purchase on chewy with a prescription from the vet for $9.60. She has acted fine but oddly enough they shaved her leg to draw blood which I've never seen - not a huge deal just a little strange. They also operate off a "deposit" system where you pay prior and then they refund you if you don't get everything. Well at the end even though her first urine was clear and blood was clear they still charged me almost $500 for the 2nd send off for the urine culture, that we said we would decide about AFTER the blood work results. I went to an emergency vet in Louisville Kentucky in July and had the EXACT same procedures done, as well as having this done at another emergency vet in Houston Texas 2 years ago. The prices this vet charged were $100-$150 PER CHARGE over what I have experienced in cities way bigger than Fredericksburg Virginia. I genuinely felt like this vets office was taking advantage of good people and I feel for everyone who has taken their pet here. *I have never left a review like this and hope to never have to again.* read more

This clinic should not be in business. If they treated people, the lawsuits would be hefty. The vets seem to not be able to diagnose or set a treatment plan without someone else giving it to them. They wouldn't even see my dog until I had called the poison control number thrust at me. My puppy was nearing seizure status and they wouldn't even SEE HER until poison control told them what to do! Then, they didn't do it. This is not the first horrible experience I have had here. They killed one of my babies previously by not doing as my primary vet said to overnight. How these people live with themselves and sleep at night is beyond me. Please, someone, start another emergency vet clinic!!!! Put these "people" out of business! Pet parents in the Fredericksburg area should not be forced to drive to Fairfax, Richmond, or Maryland for emergency pet care! What they are doing is shameful and neglectful at best. Yes, my pup is ok now, but no thanks to these people. read more

So far so good. They have remodeled and have a new staff...guess that's the nature of this bizz. The clinic was open , not crowded and immediately took in our little aspirated kitten. Staff was courteous and efficient. I will feel a little better about going next time. it's always stress full but it seemed like everyone was on the same page. read more

Unless your pet is bleeding to death or can't breath I would suggest taking them somewhere else. Understaffed charge you thousands of dollars. Tell you there is something wrong they are not sure and refer you to your regular vet. 6 hours later. read more

The staff's concern for Bindi's care was obvious from the moment we walked through the door. The VVC staff kept me informed throughout our visit. Other than the trauma to the dog from the Copperhead bite and the drive from New Kent County, it was a positive experience. read more

Virginia Veterinary Centers - Fredericksburg - Veterinarians Near Me - Fredericksburg, Virginia

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Starting from the front desk staff to the Dr everyone was very nice and helpful to get us the help we needed for Snoopy. Thank you. The time they took to check Snoopy to give us some clearance and peace of mind on what was going on with him. read more

This is nothing more than a money grabbing business. It is not about the care, it is not about the animal, it's about the payment and how much they can charge people in a time of need. 100% take advantage of people in their worst time of need. Special place in hell for this group. $6000 for a cat to have urinary track surgery with continued care. Unreal read more

Worst place, don't know they they're even open!!!! Second time I've tried to take my cat there for an emergency in the past few years and they always turn us away saying they are full!!!! Why even be open then and claim to be a 24 hour vet center, you guys are terrible. Only helped us once several years ago when you were better at what you do but not anymore, you guys care about no one read more

Read the bad reviews and realize that this is an awful place. I hope that I never have to bring a pet, living or dead to these incompetent and heartless people. I am in limbo waiting for the cremains of my pet. I got some smug b*tch on the phone named JJ who wanted me to understand their incompetence. If your business can't do the job right, just tell me. I'll go look elsewhere. read more

I recently visited VVC in Fredericksburg and I had a positive experience. I brought in my dog who was in pain and I was treated with respect and good care. The front desk staff was pleasant and attentive to myself and the other pet parents. My dog was seen by Vet Tech, Annie, and Doctor Beard. Annie and Dr. Beard were kind, patient, and compassionate. I experienced them as genuine. I did not feel rushed when I asked questions or raised concerns. They made me feel calm and hopeful in a scary situation. I will admit that I was hesitant to bring my dog to VVC based off the reviews that I read on yelp. I decided to give them a chance and I'm really glad that I did. My dog is doing much better, thankfully! I will add: it's important for people to understand that 24/7 hospitals work off a triage system. meaning that your pet's ailment will be categorized based on severity. If your pet is in critical condition (ex: got run over by a car) then they likely will be prioritized over a pet with less severe issues (ex: a minor cut that's bleeding). Because this is a 24/7 hospital, expect to be there a couple hours similar to an emergency hospital for humans. Bring a snack, water, coffee, headphones, a book, something to keep you occupied for a couple hours. Hospitals visits are not cheap so be conscious of that when making a decision to visit. I expected the cost to be high but surprisingly it was lower than I thought. I would caution people to read reviews with an open mind considering that we never know the full story and we, ourselves, are not vets (chances are at least). Overall, this is a place I recommend for any pet parent. read more

I took my dog in because he literally was bleeding as poop. He was lethargic. Not eating. At night I got worried. $1800 later. No diagnosis. Basically they said my dog had cancer. He is 10. They told me to take him to my vet the next day for another blood panel that indicates cancer. I did. My dog has bacteria. Nothing else. Why did that cause $1.8k? I will go to the emergency vet in fairfax in the future. I knew about them but it was late at night. Shame on me. Will not make that mistake again. read more

We have always received excellent care for our pets at VVC. I wouldn't think of taking them anywhere else. I have 25 dogs and would definitely bring them to VVC as I know they will be cared for and loved. I feel like family at VVC and appreciate what they do. read more

Virginia Veterinary Centers - Fredericksburg - Sweet Karlee was just released from VVC. Such a sweet happy face. - Veterinarians Near Me - Fredericksburg, Virginia

Amazing service. Clearly a team of individuals who care for animals and understand that people arriving are stressed that there animals are sick. The welcoming, the explanation, the understanding -- it was the most pleasant "ER" trip ever read more

Unprofessional, negligent and unsympathetic. My cat, age 4, rolled off his cat tree while napping. Possible TBI, displaying signs of nystagmus and difficulty balancing. This place took 6hrs to even address him. Once they saw him they said they couldn't do anything because he wasn't walking. Of course he's not walking we moved him out of his environment and he is having difficulties. They looked in his ears, indicating fluid and threw us ear drops. We've been continuing his care we no improvement. Cost of visit was $700. Horrible experience and I pray we can find another place to help us. My poor cat was so loving, energetic and curious. He barely walks around the house now. read more

All of the employees are extremely helpful, nice, and explained all information and instructions thoroughly. I was able to meet with the staff directly, including the doctor. read more

Don't count on being seen for an emergency. They close when they have too many patients but their website will let you check in for an emergency visit despite the fact that they are closed. once you're checked in their system will text you and tell you to contact them once you're at the hospital even though they aren't accepting patients. So based on their automated system, you get to drive to the hospital and learn they're closed. read more

Lucy, our two year old German Shepherd, had an Addisonian crisis. This was the first time we were aware she had Addison's Disease. Dr Jewett, from Hartwood Animal Hospital, referred us to the VVC. Lucy was in the care of the wonderful Drs, Nurses and staff at the VVC for about 24 hours. She then returned home to you and is quickly getting back to being her normal happy self. The communication, regarding treatment, Lucy's status throughout her stay and transparent cost expectations combined with the outstanding care for our pet was wonderful. Thank you VVC Fredericksburg! read more

Let me start off my saying PLEASE bring your furry baby to another 24hour emergency hospital further up in Northern Virginia if at all possible, as this facility is completely negligent and almost killed my dog. I would never want to see this happened to another pet owner. I would give negative stars if I could. My family and I brought our 9.5 year old pomeranian in when she had srarted to vomit and was completely lethargic. They took an xray and ran blood work (not 100% sure they did that because their blood work and my normal vets blood work did not match at all less then 48hours later but that is just my opinion it sounds completely off). They said she hurt her back when she vomited and to keep her "somewhat" calm They charged me almost $800 and sent her home with gabapentin for pain. That was basically it. Never looked into why she could have been vomiting, even after I explained that my dog doesn't get into things, or eat things she shouldn't eat, she never has her entire life. It was shrugged off and said to be possible GI upset. The vet also kept referring to my female dog as a "he" through the entire visit. That next morning our baby was still not feeling well and we took her to my primary vet at that point she went off the tests the Fredericksburg emergency clinic ran as she thought they would be reliable because they were 24hour emergency hospital so you would think she would have been in good hands (think again) she did another xray per my request just to make sure there was no foreign object that could have been there, I didn't think so but wanted to check anyway to be safe, as sometimes with blockages they dont show up on the first xray it takes time for a foreign object to move through the body. so I asked her to run another just incase but nothing. Less then 24 hours after I rushed her back to my primary vet because she could barely stand up at this point, she was lethargic, drooling very badly, and her eyes were tearing terribly and had she still had not eaten. Our girl was in very bad shape. Once arriving to our primary vets office they ran more tests because she determined that Bella (our dog) was misdiagnosed by the Fredericksburg emergency vet and ran and ultrasound and more blood work. She found that my dog was suffering from Peyometra which is deadly in unspayed female dogs and kills them very quickly especially if it is a closed Peyometra which is what she had. She was then rushed to a wonderful emergency vetinarian clinic who took care of her right away they preformed emergency Peyometra surgery and saved her life. It was touch and go for several days due to the fact she was completely misdiagnosed by this horrible facility and if they would have diagnosed her properly the infection would not have spread as far as it did, and she would have had many less complications. The infection in her body was spreading rapidly due to the length of time. If the fredericksburg clinic would have done a simple ultrasound which from what every other vet I have spoken to along with all the vets that took care of my furry baby through this has said, an ultrasound should be done on any female dog that is unspayed at her age with her symptoms just to rule out Peyometra, as it is a common problem. The facility that saved her life explained that they ALWAYS run that test to make sure, because it doesnt always show on xrays, and it should be done on a female dog with her symptoms just to rule it out because of how common and deadly it is. I thank God for my primary vet and all the vets at the Regional Veterinarian referral center as they saved our baby that we were so close to loosing due to the negligence of this facility. If you are able to, please bring your pets to another clinic. They also called me once I let them know about what happened and didn't have much to say other then they were sorry and that they would have a discussion with the vets. What a joke! I will also be filling a complaint with the Virgina board of Veterinarian medicine. This type of negligence cannot be ignored. read more

I wish there was a negative . I know emergency medical alone is expensive, however I took my 2 year old dachshund here on Easter Sunday. I was told by the doctor it would be best to leave him overnight for testing. On Monday morning I was advised that they did blood work and the Addison test came back negative however the pancreatitis test I was told would be performed was never done as it wasn't really accurate anyway. They wanted to redo the X-rays b/c the first set didn't answer much. I explained I would pick him up and take him to his regular vet. AFTER A 2500.00 bill I had no answers and 12 hours later my dog was worse than before. They did nothing other than give him fluids. When I called no one wanted to talk to me . I was told I couldn't get the managers name but then was given her email with her full name in it. Please please do not get ripped off and no help. S Shelton read more

Dr Parsley was very nice knowledgeable and comforting. We had a pet emergency in the middle of the night. The entire staff at VVC was quick to assist and very caring and gentle with our dog as well as informative and sensitive with us. read more

I was very impressed by the efficiency of this place. I was there for at least 2 hours in the waiting room while they were taking care of our 8 week old puppy. The entire staff, from the front desk employee (Stephany) and everyone else, was so kind and friendly. They were extremely busy and you could tell they were prioritizing us and our pets, working very hard and going up and beyond! You could tell there was much thought put into the waiting area, knowing the wait time could be extensive, they offered snacks, coffee, water and options for the kiddos. Food was delivered to the employees and it sat for such a long time because of how busy everyone was.... There concern was for your pet! read more

Ridiculously high cost care and long wait. Definitely affordable to only wealthy pet owners. Very disappointing.

First time here and won't come back. Brought my kitten in for an injured leg and I've been sitting here for hours without a status update. Went up to the front desk to ask about my kitten and found out they haven't even taken her X-rays. If you haven't treated my pet then why the hell is she still in the back area alone with sick animals where she could possibly be catching any disease that the other animals came in with. Left and had to go see my vet the next day where she was actually treated and cared for. Btw, running an animal ER with only ONE doctor is unacceptable! I think it's intentional and the reason why they have a sign posted in multiple places in the office that notes the average wait time is at least 6 hrs. An "emergency" animal clinic should have at least 2 docs at all times. read more

This is the most poorly managed clinic I have ever seen. On a Saturday they have 1 veterinarian working with several dogs in critical care. Instead of telling us they couldn't see us we got a 2 minute exam of our dog, paid 200+ dollars and left with no answers and the staff could of cared less. Additionally, another patient whose dog had JUST got operated on by this same clinic came in per their recommendation because the dog was throwing up and got 0 empathy or assistance. This is such a poorly run place with absolutely A-holes working the front desk. read more

This place ridiculous and obviously understaffed. This is worse than a humans ER! Was planning on taking my dog a she severely sliced it outside somehow, I called our regular vet and they were closed for the evening and they stated to call this office. We called the office and they said it was a 15 minute wait as of right now, by the 10 minute drive it took me to get there the wait had increased too 4 hours!!! They didn't care that some animals were bleeding or crying in pain as mine dog was bleeding thru a gauze whining . I went home and had to stay up all night watching her, the next morning we walked into her regular vet where she was STITCHED UP ! ridiculous. the girls at the front reception area just giggle with eachother , as people are worried about their animals. read more

Virginia Veterinary Centers - Fredericksburg - Veterinarians Near Me - Fredericksburg, Virginia

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Good people but their gouging on medications is despicable. We, like many others, want to help our best furry friends heal and feel better fast. It is sickening for them to use this opportunity to charge 400-1000% mark up on prescriptions. 200% mark up maybe reasonable but 4-10 times markup is simply evil. read more

Virginia Veterinary Centers - Fredericksburg - Gouging customers, especially those under pressure to help their pets and pay anything. Inexcusable. - Veterinarians Near Me - Fredericksburg, Virginia

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On 8/18/2024 at approximately 6:15 p.m., I brought in a 4 wk old kitten in severe distress with what seemed to be some kind of GI problem. We were turned away at the door after being informed that the hospital was open but not accepting patients - supposedly because of 'staffing' issues. I stressed that the kitten was in severe pain, and was informed that didn't matter; they were not accepting patients, but I could go to one of their other facilities (closest were in Richmond and Midlothian - apx 55 miles away - no other emergency facility in or near F'Burg) or wait until Monday to see our regular vet. Yeah, on a Sunday with I-95 beach traffic, transporting a VERY sick kitten that was screaming in pain, and without medical intervention, there was no way this little guy would make it until Monday. We ended up leaving. The kitten's condition continued downhill, and we did finally get him some help, but it was too late. If you people had accepted him and assessed him, you might've been able to make his last hours pain-free or at least less painful than they were and his eventual death much easier than it was. Folks, don't risk taking your pets here. This is not a true emergency facility. And VVC, if you try to take me on, I know I'm on your security cameras, and it should be easy enough to read my lips on the vid. Your lack of care made the impending death of a severely ill animal much worse than it had to be. read more

The Veterinarian was very nice and sympathetic. The rest of the staff nurses, receptionist, etc were all very cold and non personable. We had to have our beloved family dog of 15 years euthanized. Aside from the veterinarian, the staff offered no words of comfort or even caring in the slightest bit. If you are ever in a situation like mine, I would not recommend this clinic. Perhaps the staff could attend some courses in empathy. read more

Misdiagnosed my dog he had a needle stuck in the back of his throat to his tongue and they sent me home for 6 days with the pain thinking that it was just upset stomach. Brought them back on the six day that looked at the old x-rays and saw the needle and removed it after being there for 5 hours before I even saw a vet read more

A business that is needed in your darkest hour shouldn't take advantage of that! We had to have our elderly 7lb dog humanly euthanized yesterday evening and the cost was $430 No treatment... The vet asked five questions and didn't even put a hand on our dog. $430 dollars!!!!! No wonder animals are not cared for properly by their owners. Most can't afford it! If we couldn't have afforded it what would we have done? Taken our sweet baby home to suffer?! Shame on this business for the predatory pricing. read more