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    Virgin Mobile

    5.0 (1 review)
    Open 9:30 am - 9:00 pm

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    6 years ago

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    Just In Case - 2020 IPhone Repair Price Drop

    Just In Case

    (27 reviews)

    $$

    Not only did Andy answer my initial message within 2 minutes, he answered after hours with a quote…read moreon pricing. I sent the same message about my problem to multiple businesses that do the same repair work, and the answers ranged from 'looks like your screen is broken' to 'we don't stock screens for your phone.' He gave me updates as to when the part will be available, when it would be ready but also what hours his business is open. Clearly Andy gets my money. Customer service is simple.

    Stopped by on a Sunday afternoon because my iPhone screen was cracked and getting worse. The place…read moreisn't far from Gateway and 34, but is a little hidden in the upper level of a small shopping plaza type row of stores. You go in the front door and straight up a rather steep flight of stairs, where you'll find a couple of counters and phone accessory displays. One lone guy was working that Sunday but he was happy to help. I have an iPhone 6S which is a few years old now, but they nonetheless had different colours of replacement screen in stock, and he quoted me a great price to do the replacement. Unfortunately he'd injured his wrist recently so said he'd take a little longer than normal, but I left the phone with him for an hour and went to do some shopping over on Gateway and it was all done by the time I came back. Super helpful and friendly service, good prices, and they seem to keep a good stock selection of spare screens too. He even threw in a tempered glass protector for free. Would certainly recommend this place to anyone needing replacement phone glass, and although I hope I won't need another replacement any time soon, I'll certainly go back if I do need a new screen again. Two thumbs up!

    OmegaCell Communications - Taken from the Omega Cell website

    OmegaCell Communications

    (11 reviews)

    $$$$

    If you love cellphones and their accessories, you will love Omegacell. If you love having the…read morenewest and coolest phones in the world and don't want to order them from the internet Omegacell usually has them a few days after they are released. They provide unlocked phones for pretty much every carrier. So if you want a roger phone on the bell network, they can get it done for you. The prices aren't cheap though. Unlocked phones come at a steep price but to some it is well worth it. The staff is great, really helpful and friendly. The store also carries cell phone accessories including things that can help protect your phone from damage. The store is one of a kind in Edmonton.

    Omegacell has the best selection of unlocked phones in the city, hands down. It is as good as it…read moregets in terms of phones available, especially if you're afraid of ordering online. Keep in mind you also pay a premium for a lot of these unlocked phones, as they are not sold with any phone plan to offset the phone costs. If a new phone appears overseas, Omegacell will most likely have it within the following week. Although some of their phone prices are not cheap, they offer excellent service and the staff are extremely knowledgeable in the cell phone market. Walk inside and the majority of their popular phones are well laid out in a class counter for you to see; don't be afraid to ask to try the phones too as these are all REAL, charged phones (unlike the dummy ones you see at other stores). One of the staffers even let me use his phone as a demo to see how a 'used' version of the phone felt. If you're not in the market for one of the latest phones from overseas, you can also look into more reasonable phones with down-to-earth phone plans, as they are also a Fido phone provider. They have also provide thin film screen protectors for your phone, and will even apply it on your phone for you...and trust me, this is well worth the price as it can get extremely annoying if you're not used to applying them. If you're looking for the ultimate protection for your phone, Omegacell offers the InvisibleShield film, which they will also apply for you, but for an additional $10 (depending on the model). If you read about the newest phones that come out and want to even hold it in your hand, there is no better place to see, touch, and talk about it!

    Mobile Klinik Professional Smartphone Repair

    Mobile Klinik Professional Smartphone Repair

    (13 reviews)

    Had some cell phone issues and the gentleman was able to help sort these out quickly and…read moreefficiently. would highly endorse coming here for your tech related problems

    I will never use Southgate Mobile Klinic again. I had the screen on my iPad replaced. Within 12…read morehours, overnight, the screen was cracked without me even using it. On the back of the receipt it clearly states that parts are guaranteed for 90 days from the date of repair. No brainer, right? When I went back the next day, I was told that the screen was fine when it left the store and therefore this was my fault and that they would not honour the warranty. From my perspective, considering the circumstances, this was either defective workmanship or defective parts. Either way, given the stated warranty on the receipt, this should have been fixed by the store. I lodged a complaint with the mobile klinic head office. A week later the manager from Southgate called me and reiterated that this was not their fault. So, even their corporate office does understand customer service and honouring warranties. The only reason I used Mobile Klinic was because Telus offered me a 15% discount. I later did some research and discovered this company is owned by Telus. So....I went to Telus customer service and explained that I was taking my TV, internet and mobile phones to one of their competitors if this wasn't resolved. Within 24 hours I received an apology and 100% rebate from Telus. At least they understand what customer service means. So whoever reads this review, there are alternatives to Mobile Klinic...save yourself some hassle. Sent from my iPad

    Virgin Mobile - mobilephones - Updated August 2026

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