Get Lei'd as soon as you get to Maui!…read more It's a customary tradition of Hawaii and to honor the spirit of aloha, I definitely recommend. Having lived in Hawaii this is something you must do for your guest visiting for the first time. This company comes and greets you as soon as you land, right before going to the baggage claim. Our greeter was super sweet and offered to take pics. Definitely get Lei'd by AliI!

Was looking to surprise our kids and their friends with a once in a lifetime opportunity and they…read morenever showed up. The phone number they listed didn't work. Had to email them. They called back 45 min later and stated they were with other clients and asked if we could come back. We were already gone as the moment passed. Terrible customer service.

So happy to have found this for our departure day. Very clean shower and bathroom! They provide…read moretowels, shower products and great customer service!! Michelle was THE nicest person. My husband and I had a great time talking with her. Thank you so much!

I must admit I wish I would have known about Island Locker long ago. Our experience was great. Zack…read moreand his team took great care of us from start to finish. We felt safe with no worries. Wish we would have arrived earlier to take advantage of the comfy bed. All and 10 out 10! Quick responses, always made sure we were good! Thanks again ISL. Wonderful experience! We'll be sure to tell friends and family who plan on visiting Maui.

Love having this as an option on Maui!…read more Easy to get your JR Rail Pass here, including the regional rail passes. Process was extremely quick and easy- just make sure to bring your passport (or a picture of it). Plus staff can help with showing you maps to help you find the right pass for your trip!

From the owner: We specialize in travel to Japan! You can purchase your…read moreJapan Rail Pass here at our location on Maui. The Japan Rail Pass is convenient and allows unlimited access to the bullet train (Shinkansen) during your trip in Japan. Come on by or give us all for any questions you may have. We also have pocket wi-fi hotspots for rent when you travel to Japan.

DO NOT WASTE YOUR MONEY USIMG THIS COMPANY…read more There are a few different companies that provide lei greetings. The representative from Hawaiin Lei Greetingswas over 20 minutes late to the baggage claim area. When you arrive at baggage claim, a representative is supposed to meet you there and give out the leis with a greeting. As we stood waiting for our bags, I observed a gentleman approaching carrying an armful of leis. I watched him walk up to group after group showing him the names on his paper asking it if was them. When I got closer I realized the names on the paper was my group. He started to hand me all of the leis and I told him no and pointed out what leis go to each person. He simply put the leis on each person, never said a word and walked off. I used another company previously and they were wonderful and waiting for us when we arrived. I wasted over $400 only to be embarrassed when we arrived and nobody was there! Pathetic!! Randy Q

My mom and I really wanted a lei greeting at Kahului airport, but we waited too long and I didn't…read morethink it would happen. Then I found Hawaiian Lei Greetings, which offers a rush service for only $15 dollars! You can only rush the standard lei, but since that was all we wanted anyway, it wasn't a problem. I was a little disappointed to find that, since we were ordering two leis, it charged the rush fee twice, but I figured it was fair enough. I didn't reach out about it or complain or anything, so imagine my surprise when I got an email the next day saying the second rush fee was a mistake and would be refunded! When we arrived, there were two smiling young men holding a beautiful sign with our names. They have us the shaka sign and friendly Aloha's as they leid my mom and me, then told us which baggage carousel to wait at. Before we left, they handed us the sign with our names and told us it was ours too keep. It was really the perfect way to start our vacation!

GREAT SERVICE We…read morebooked our dinner cruise online weeks in advance and then the night of there was rain and a lot of choppy water. REEF in cs went above and beyond to help us out. I have never had service like that. She really deserves a medal, seriously. We are so grateful to her for helping us out that night as we didn't want to spend our wedding week getting sick off the side of a boat. We don't normally sail so we knew it would be bad for us that day and she helped. She didn't have to but she did. So grateful.

Worked with Connie today and she was EXCELLENT! Went above and beyond to make sure we got what we…read morewanted! I highly recommend them and ask for Connie!

They help me purchase a Japan Rail Pass in QuickTime which I used on my vacation quite effectively…read moreif you're going to Japan the rail plus is an excellent way to get around between cities we went for the green pass which gives you a reserved seat I don't think that's essential but the people at Palm travel got us the pass and QuickTime

I normally do get my tickets via online but when things maybe a little bit more complex I thought…read moreof possible getting some expert help. I called Palms Travel explaining what I have seen so far online but wanted to do more. As is the person on the other end of the line told me of what her price would be and I gave her a price that was $100 less on air fare but this will involve more than just a flight - this will include flights, hotels, cars and different cities combined. With this said I was asked to visit palm Travel and see what we can do about possible saving overall. I did just that - I showed up and when it was my turn to get help the person whom I spoke to seem to have a bad attitude towards people that are computer savvy. She immediately says that by her helping me I would only turn around and buy my tickets online. Very little was said between us - simply put I did not appreciate the invite only to be pushed away. In light of this I will never give my business to people like this who had a good chance of getting mine.

Sherene been our travel agent for years! Even though we moved off island we still use her for our…read moretrips. Years of experience and making you feel like a VIP customer! She finds you all the deals and options. We had to do a last minute booking due to funeral and death in family. I tried to find deals and create itinerary myself online and still she could come up with a better cheaper alternative with the same service for my family! I highly recommend her!

They may not be the biggest, but they are the best! My family have required their services for many…read moreyears and never been disappointed. The personal touch they add always make you feel you're a VIP client each time. I would recommend, for your next travel plans, you make them first on your list of travel planners!

I travel often and needed a no BS no frills rental. Within 15 minutes of email contact I had a 3…read moreday rental CHEAPER than any other rental in the area by 50% Phenomenal customer service and excellent communication. Will only be using these guys from now on thanks to Dixie. Dixie is Aloha.

Kathy and her team at Hawaii Discount Car Rental were so helpful! I booked with them and got a…read morereservation through ACE but upon arriving in Maui for my honeymoon, I was told by ACE that my reservation was canceled because they ran out of cars. I had to get a car through Budget (booked through Priceline) for twice the price, which also included a 2-hour wait in line. I reached out to Hawaii Discount Car Rental asking why but it wasn't them who canceled my reservation. They took it upon themselves to request a refund from ACE for the difference in price I paid with Budget. ACE didn't like that I booked through Priceline because the price breakdown is hidden. Eventually, after a lot of back in forth, Kathy got me my partial refund from ACE. It was amazing! They went above and beyond for me! Definitely book through Hawaii Discount Car Rental but if you need an emergency car, don't book through Priceline. You'll have a hard time getting that partial refund.

Maui Tickets for Less ownership displayed a level of integrity that you don't see by many…read morecompanies. I had originally written a poor review due to an interaction with a single employee. I realized that it was an isolated case after talking with Nick a different agent at Maui Tickets for Less. But the kicker for me was the surprised phone call I received by the owner named Yasser S. I must say that impressed me even more. Great and simply GOOD customer service goes a long way with me. To my surprise Yasser called me and was very kind, caring, understanding and VERY apologetic for that ONE and only employees behavior and has made sure that employee is no longer the one of the faces of the company. Sometimes, things just don't work out. So, I want to say to Yasser, and his amazing employee Nick, at Maui Tickets for Less, you WILL be hearing from me and my family prior to our planned 2023 trip to Maui. We look forward to booking with you again . There are NO words to express my appreciation for the great communication with me. My hope is when I get to Maui this coming year, I will have the opportunity to thank you both in person. Mahalo

Stopped by kiosk location at Whalers Village to book a whale and helicopter trip. I was looking…read moreat the information at the kiosk while employee was helping another customer. I'm was immediately startled by the employee screaming and berating me saying that I could not look at the pamphlets and that they are for customers only! I was totally shocked as I went to this kiosk to book some excursions. This behavior was shocking and disgusting. Hopefully employee deals with their anger management issues. Someone with that demeanor should not be working in a customer service setting.

We were in Maui for 3 days and 2 nights. In this short time our abode was the pretty tent on top of…read moreKristen and Frank's Tacoma. From the booking to the pick up everything was made super smooth. Frank was really patient and answered all our concerns and even mailed relevant information - places to camp, routes to take et al. This amazing couple had thought of everything for our trip! From drinking water, kitchen utensils, cookware to fairy lights in the tent! They even had snorkeling gear for both of us. The tent is spacious and easy to pack in. As it rains on most nights in Hana, we were concerned about the rain but have to mention, the tent was comfortable and dry through out. Our days in Maui were made amazing by the hospitality of Kristen and Frank. I feel this is the best way to travel Maui :)

As first timers hesitant to take on a Jeep campervan for our first time to Maui, I can confidently…read moresay this was an absolutely awesome way to experience the island. My boyfriend and I loved every aspect of our experience from the vehicle, gear provided, and top tier customer service. Even as a person with little to no camping or outdoor experience, the equipment was easy to work, reliable, and positively the BEST way to see and experience Maui. We loved Kuleana Campers and are eager to make our next trip and do it all again. Mahalo!!