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    VIP Tires & Service

    3.2 (57 reviews)
    Special Hours Closed

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    Services - VIP Tires & Service

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    29 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    VIP Tires & Service Photos

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    Recommended Reviews - VIP Tires & Service

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    8 years ago

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    2 years ago

    I have used their services for many years now. Always the 'best' in services. Now I just need an appointment for my annual inspection.

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    3 years ago

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    Colleen C.

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    2 years ago

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    Colleen C.

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    4 years ago

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    Colleen C.

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    5 years ago

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    Colleen C.

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    3 years ago

    Chris is an amazing service technician. The entire staff is nothing short of phenomenal. First time customer & definite repeat customer.

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    6 years ago

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    12 years ago

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    5 years ago

    Helpful 1
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    5 years ago

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    7 years ago

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    10 years ago

    Helpful 3
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    14 years ago

    Helpful 1
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    8 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    VIP was great about getting me in last minute for an oil change, inspection and tire repair...thanks VIP

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    Hannah M.

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    8 years ago

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    8 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    7 years ago

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    13 years ago

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    12 years ago

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    7 years ago

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    8 years ago

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    12 years ago

    Helpful 2
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    10 years ago

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    7 years ago

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    7 years ago

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    15 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Mike is the best very professional great job!! Highly recommended! vip derry thanks for the coffe

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    11 years ago

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    Page 1 of 2

    Ask the Community - VIP Tires & Service

    Review Highlights - VIP Tires & Service

    Mark the manger went above and beyond to help resolve my car issue.

    Mentioned in 6 reviews

    Read more highlights

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    Sullivan Tire & Auto Service - Store manager, Kris, at the helm!

    Sullivan Tire & Auto Service

    (36 reviews)

    Dependable, Reliable and great quality. I bought tires for my granddaughters car and Sullivan…read moreTires was the place I wanted to go for this. They have been there through the years and I appreciate the care each and every time.

    I had a deeply frustrating experience at Sullivan Tire in Derry, NH, when I took my Tesla Model Y…read morein to replace the two front tires (21-inch wheels). Earlier this year, they successfully replaced my rear tires (also 21-inch, though slightly taller), so I trusted them to handle this job. I scheduled an appointment, and they ordered the tires in advance. Everything seemed set. Also, I have been going to Sullivan for over 20 years, so this shop is not new to me. After handing over my car, I waited 45 minutes only to be told that their tire machine couldn't fit my front rims due to size limitations. This was baffling, given they had no issue with the rear 21-inch wheels months prior. With ten's of thousands of Tesla Model Ys on the road, how could Sullivan Tire's online booking system schedule a service for Michelin tires they sell, yet fail to flag that their equipment cannot mount or dismount the 21-inch front rims? Ten minutes later, they returned my car with an apology, and the manager, who has always been polite, sent me on my way. However, when I inspected my car before leaving, I noticed something infuriating: one of my front wheels, which was pristine with no scratches or curb rash before the visit, now had fresh gouges and damage to the black paint. I immediately brought this to the manager's attention, pointing out the contradiction--how could their machine not fit the rim if they clearly attempted to remove it and caused this damage? The lack of transparency is what stings most. Instead of owning up to the mistake and admitting their technician tried and failed, damaging my wheel in the process, they tried to brush it under the rug, hoping I wouldn't notice. The manager took photos and promised their wheel repair service would fix the rim, but this doesn't erase the inconvenience. I left with no new tires and a damaged wheel, meaning I'll have to return to deal with their mistake. This isn't just about the damage--it's about trust. If they had been upfront, saying, "We tried, messed up, and will make it right," I'd feel differently. Instead, their attempt to hide the issue shattered any confidence I had in their service. Do yourself a favor and take your car elsewhere. Trust is earned, not given, and Sullivan Tire in Derry has lost mine completely.

    VIP Tires & Service

    VIP Tires & Service

    (38 reviews)

    Customer service from manager Mike needs some work. I've been here a couple times and have never…read morerlly had a problem but this last time I was there Mike the manager was super rude and quite disrespectful. I don't know if he had a bad day but he had an attitude and made it seem like I was an idiot for asking questions I didn't know the answers too. as well as belittling me for not knowing "common sense"

    I have been a VIP customer for years. Maybe more than 10…read more They make a lot of mistakes. Over the years, I have been willing to let it go because they are reasonably friendly and try to help. That unfortunately does not overcome the severe deficiency in making sure their work is good. VIP example mistakes: has failed to tighten wheel nuts, oil drain plugs. They have damaged my car using impact wrench where they should not (spare mount). The most recent VIP mistake: I brought my car in for an oil change and tire rotate prior to a road trip. One of the wheel lugs were not torqued fully. They were snug, not tight. This condition is well known to cause fatigue failure of wheel studs. Happened to me. See the pics. Think 80 mph, Florida Freeway, nighttime, Florida aggressive drivers. It could have been a bad wreck triggered by the wheel coming off at speed. When I called VIP, they seemed most concerned with denial of responsibility. I was pissed because their work nearly resulted in a incredibly dangerous situation. People die from high speed wrecks and VIP seemed more concerned with denying responsibility. After all these years, I am done with these people. The lack of concern that they induced a dangerous situation is not acceptable. If you use these people to do work on your car, do yourself a favor, go buy a torque wrench and double check their work. Their words saying they check their work are not matched by actual results. Bottom line. These folks are risky and you might get a nasty surprise. Maybe even crash and die. PS. The VIP customer service responds to these YELP reviews are totally hollow. Look at other reviews. My experience with VIP is not unique. If they really fixed their shortcomings, all the bad reviews will be old.

    VIP Tires & Service - autorepair - Updated May 2026

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