We sold our inherited home that had some issues and desperately needed updating. We knew we…read moreweren't going to get market assessed value. Dominion Real Estate Solutions, as a franchisee of HomeVestors, buys houses and fixes them up to sell at a profit. We understood that going in. It would have taken us at least $60K to fix it up, and maybe we'd see $80K back. It would take months, especially with contractor scheduling and supply chain issues. The local franchisee, Sal, made a low, but fair offer. He said he'd pay all the costs involved with the sale. We talked with others in the same business and they ranged from honest dealers to downright con artists. Some had an odd way of getting to the sale (though we can understand their logic). Sal's conditions were clean and straightforward. We were expecting some kind of last minute twist to screw us over, but it never came. The only thing we had on our side was to pay our share of the property tax for the time while we owned the house. Totally fair. We thank Sal for being businesslike and getting us to the relief of knowing it was finally done.

From the owner: Dominion Real Estate Solutions LLC is a real estate consulting and investor agency located in…read moreHenrico, VA offering a variety of services throughout Virginia. We specialize in selling homes, renting properties, renovating homes and complete property management. Whether you are a first time homebuyer looking for a house or have commercial property in need of leasing and management, we can help!

Our landlord, Jim, was one of the best we've ever had. The property was renovated beautifully…read morebefore we moved in and we enjoyed living in our house in Northside for just under 2 years. Jim was always super attentive and if any issue arose, he had someone sent out within the next 12 hours to fix the problem. He never bothered us unnecessarily and was always extremely helpful when we needed him. We were sad when we had to move and couldn't have him as our landlord anyone. I definitely recommend renting from Carmel Properties!

From the owner: We specialized in creating housing solutions that provide clean, renovated and nice housing…read morecommunities for our residents throughout Richmond metro.

After many years of managing my own properties, I decided to go take some stress off of my plate by…read moreletting Candice manage my properties in Woodlake and Short Pump. I had no idea of the amount of time I have saved over the last year. MONEY WELL SPENT! Candice and her team are knowledgable, friendly and even responds to email/text inquiries in a timely manner. I highly recommend these guys especially if you have a family, just starting out as a landlord or tenant, or just tired of being a landlord. Thanks again Candice and RVA!

After a few years we have had RVA and Candice manage your property and we thought everything was…read morebeing taken care of but we are finding out that the repairs that we paid for were not done. Thousand spent on repairs that were not done either correctly or at all. My view of how my property was managed has changed and I recommend anyone thinking about RVA to move away and if you do read the other reviews they might just have a better experience than I did but I don't think they are all true.

If you're looking for a property manager in the 757 area, I highly recommend Steve Warriner. His…read morecustomer service is truly outstanding. He always returned my calls right away, had answers ready, and even went above and beyond by providing solid referrals to help me with my rental property needs. It's not easy finding someone this professional, responsive, and helpful in the property management world. Steve made the whole process smooth and stress free. Definitely 5 stars!

We engaged Metro Realty in order to find tenants for our rental property. Steve was responsive and…read moredetail oriented about his vetting process. He successfully presented a tenant. We are so appreciative. I would definitely recommend him.

I had an outstanding experience with Cityscape Realty. This is truly a 5-star real estate and…read moreproperty management company. Lisa Williamson, the owner, is exceptional at what she does. Her professionalism, dedication, and attention to detail set the standard for what a property manager should be. If you're looking for someone to manage your property, you won't find a better choice. Lisa ensures that properties are well-maintained and that tenants are both comfortable and responsible in keeping the home in excellent, move-in-ready condition. The entire Cityscape Realty team is personable, responsive, and genuinely cares about both owners and tenants. Whenever maintenance was needed, the process was handled quickly and efficiently. During our time as tenants, our HVAC unit failed during a hot period. Lisa immediately stepped in to make sure we were taken care of, providing temporary cooling units until repairs were completed. That level of care made a huge difference for my family. What truly sets Cityscape Realty apart is their commitment beyond just property management. Lisa and her team went above and beyond by helping prepare my family and me for homeownership. Thanks to their guidance and support, we were ultimately able to purchase the home we had been renting. My family and I are incredibly grateful for the years of excellent service we received. Cityscape Realty is truly one of a kind, and we highly recommend them to anyone in need of real estate or property management services.

I had the pleasure of working with Lisa and her team at Cityscape for the last year of my tenancy…read morein Richmond. Lisa was always kind, professional, and communicative. Whenever I had any questions, she was quick to reply and a true joy to work with. Lisa and her team made my residency an easy and enjoyable experience. I would highly recommend their services to anyone in the area and will always be thankful for the time I spent with their team as my realty group. To Lisa, thank you again for all your help this year. Best wishes to you! -John P Daly

Two months into my partnership with KeyRenter, and I couldn't be happier…read more From day one, the team set clear expectations and followed through every step of the way. Communication has been consistent and proactive--especially during the transition from my previous property manager, which could have been complicated but felt seamless. My tenant can now easily pay rent online, I have full visibility into payments and disbursements through the owner portal, and--most importantly--her account is now current, which has been a long time coming. After 23 years of working with property management companies, this has been my best experience by far. Highly recommend.

Update in photos. To…read morethose in RVA who own a property with tenants OR to who are currently looking for rental housing: I retract every positive statement that I've ever made about my property "management" company, Keyrenter Property Management Richmond. TLDR version of what's below: they are unorganized, have very questionable business practices, do not communicate well internally, will relay mixed messages to both owners and tenants, and will 100% drop you as a client like a hot sack of potatoes when it's inconvenient for them to do their job. What started out as a seemingly great arrangement has turned into an absolute nightmare. On July 6th, I received notice that my tenant of three years was not renewing her lease again. That same day, I sent a very casual reply email to KeyRenter saying that I was contacting my realtor to discuss the POSSIBILITY of selling vs continuing to rent. On July 13th, without speaking with me or confirming anything AT ALL, I was contacted by the general manager, Jeanine, with the tenant CCed in the email stating that they had sent her deposit to me and that I was taking over property management effective immediately. This was just as I was going to Alaska for ten days, so the timing was terrible and created a massive amount of stress as I struggled to get in touch with them to resolve it. They had "assumed" that I was listing the property right away, so simply dropping the last month and a half of their contract was apparently protocol. They apologized when they realized their blatant error, but they left the tenant's deposit in my possession and just told me I'd be responsible for disbursing it with 45 days of the tenant moving out. Then, while I was busy trying to sell my Palmyra house and buy another in less than a month, my tenant contacted me to tell me she got a $600 water bill. I immediately contacted KeyRenter and filed an emergency maintenance request on the tenant's behalf. My tenant works long shifts and doesn't have a lot of down time to sit on hold with Richmond Utilities, so I called them, and after an hour and a half on hold, I was told that only my tenant could speak to them about the bill or schedule a time for them to come out to the property. Almost a week passed, and KeyRenter did nothing. I then asked them to send a plumber to the property preemptively in case there was a problem that could worsen over time. Three days later, KeyRenter replied and brushed me off, saying that Richmond Utilities would handle it. After a second week passed, I asked again, and they finally sent out a plumber. Fortunately the source of the problem was that the toilet was continuously running, which was an easy fix. However, that still left my tenant on the hook for both her $600 bill and also the second (likely) large water bill she'll receive for the two weeks that elapsed prior to the toilet getting fixed, since KeyRenter neglected to send someone out sooner as I requested. After that situation, they told me that I would need to conduct my tenant's move-out walkthrough and collect the keys. I do not live nearby, and these kinds of things are what I hired a property management company to handle (move-out walkthroughs are listed as an included service on their site). I reviewed the entirety of my contract, and I emailed back pointing out that these things were specified nowhere in it, again asking them nicely to do their jobs and let me know when they had it scheduled. One person, Mary, provided me with the date that KeyRenter would be conducting this; Jeanine then replied saying that KeyRenter would not be conducting one at all and that I must have misunderstood an automated email. I forwarded her coworker's (not at all automated) email to her. After that time, everyone else stopped responding, and I was unfortunately left to deal only with her. She has since been disrespectful, dismissive, and not at all concerned with the predicament she's left me to handle or the awkwardness and inconvenience she's created for my tenant. I'm filing complaints both with the franchisor and with DPOR, and I cannot wait for them to experience the levels of panic and stress that they forced me to endure since the beginning of July. Per their website and what the owner claimed when I hired them, "You want to work with a company whose corporate values are an extension of their personal values. This principle is what has led KeyRenter Richmond to become an industry leader in our area. Our success stems from treating you the way we'd like to be treated. We focus on values, ethics, customer service, client satisfaction, innovation, quality, and personal service that gets results. When you work with us, you get access to a team whose foundation is built on integrity, honesty, and accountability. We genuinely care for our clients and the community they represent, and that is reflected in our care and service." This is all nothing but a bold-faced lie; do NOT fall for it like I did, and steer clear.

We've bought and sold many properties over the years, and without a doubt, Jenny Maraghy and her…read moreteam at Compass provided one of the best experiences we've ever had. Jenny helped us sell our unique, high-end home quickly--and at a price that exceeded our expectations. She made the entire process smooth and stress-free, handling every detail with care and expertise. We can't recommend Jenny and her team highly enough. Outstanding in every way!

"Best Realtor in Central VA".  Jenny Maraghy Team did a…read morefantastic job preparing us to sell our Henrico home in April '21.   They reviewed the strong market, advised on timing, pricing and preparation of the home for highest return and fastest sale.   We followed their helpful and knowledgeable advice coupled with our own experience and preference.  They helped us hire a great handyman crew(including color advice), cleaning crew and a professional stager, a new experience for us... that clearly paid off.   The exceptional results speak for themselves.  One weekend on the market with multiple offers, all well above asking price, brought us the perfect buyers, a great above expectations price and easy closing experience.    TEAM MARAGHY IS SIMPLY THE BEST.  -- Bob Ruthazer

Very disappointed with how our security deposit was handled. After move-out, $375 was deducted for…read more"gutter cleaning," but no invoice, receipt, photos, date of service, or explanation was ever provided. This was especially frustrating because we had the gutters professionally cleaned before moving out and submitted the receipt as part of a formal dispute. Despite months of calls and emails, we received no response or resolution. We also emailed and left voicemails for the Principal Broker, Lyndi Morrone, and never received a call back, which felt extremely unprofessional. The property owner was unaware of the dispute and indicated that RPM manages the security deposit without keeping owners informed. Based on this experience, I do not recommend renting from this company.

The worst of the worst. They allow property owners to treat tenants like trash. they also have…read moredeceptive practices and will charge you way more than the actual rent. If I was a tenant or a property owner I would avoid this company at all costs

been removed from lease have emails stating I'm not financially reliable that someone else was from…read morethat day forth yet somehow they managed to take me to court without my knowledge because I no longer lived there and tainted my name all for profit well they won't get a penny from me I have all the paperwork showing I wasn't no longer responsible and it's in writing so they will have to take that l and remove it from the court system I'm about to sue them

Sort by recent! Consistently negative reviews…read more $5k in payments made to them went missing under the stewardship of Whit Caulkins and Angela Fleshman. My special needs child and my efforts to help him were trivialized and mocked by Whit Caulkins. The apartment was rendered unliveable for days due to their negligence. Angela Fleshman was condescending and dismissive of the situation. Duke Dodson was dismissive of any/all concerns and stopped communicating entirely after 1 email conversation. They go by Evernest now. Don't deal with them, I promise you'll regret it.

We've been in our new house for a few months and, as such, have hit a few snags and issues with…read moreeverything from wiring to other little things. Julian has been super responsive and excellent about getting things fixed around the house. We've been really happy so far.

I have had a similar tenant experience as others who've reviewed PMI Richmond. They are very…read moredisorganized. Things to consider and be aware of before you lease through them. - Boiler plate contract that includes items not applicable to the property leased. - Lack of understanding of utilities needed for unit and where to go to get them. Was told I would need to show proof of all utilities before I could get key. And half of the utilities are handled by landlord/owner. Shouldn't they know this as a management company? - Had to pick up key at their office on southside. There was no introduction to unit on where to find things, how to access the mailbox, hvac/ heating units, etc.. they had no idea which mailbox was associated to the unit. They should be able to tell you this. I think someone should meet you at unit and show you around on move-in day. - Had a lot of maintenance requests after I moved in. - They will nickel and dime you: --monthly pet rent- $40 --monthly benefit package - $30 --monthly rent -$2800 --monthly insur- $14.95 --one time pet deposit- $200 --one time non refundable fee- $100 --lease initiation fee- $175 --rekey fee- $75 --security deposit- $2800 - Communications are very generic and many times don't apply to you. They just send it out whether or not you need it or have already responded. - Checkout- had to drop off keys at Southside office. No feedback requested or confirmation of returned keys, openers or other community passes. - Demanded receipts for carpet cleaning and house cleaning in order to get security deposit. Which I gave them. Normally I wouldn't take issue with this but the place was not thoroughly cleaned at my move-in. I had the place cleaned before I actually stayed there and again before I left. Take pictures of the place before you move in - to have on hand to prove the condition of it, should you need it when you leave.