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VIP Pitstop

4.0 (4 reviews)
Closed • 10:00 am - 7:00 pm

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7 years ago

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5 years ago

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7 years ago

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7 years ago

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Sams Cycle Supply

Sams Cycle Supply

(61 reviews)

These guys offer great service. Fast and with a smile…read more You want to get your motorcycle needs met here!

First I called Red Rock Harley and asked how much to install a set of Viking hard saddlebags, they…read moresaid it would run about $450 to &550 and I said I'd call around first. I got quotes from $450 to "we'll see" but there hourly rates were $150 per hour. Once I got around to calling Sam's Cycle they quoted me $300 to $400 so I asked if they had ever done these on a Harley Softail Deluxe and they said sure. I asked how long it would take and they said anywhere from 3 to 5 hours. So obviously I set up an appointment for the following morning. They said it would be done by close of business. Awesome right? This was Tuesday morning. I waited for the call to pick up the bike. Tuesday went by, Wednesday went by and Thursday morning went by! So I decided to call them Thursday afternoon. They said it was almost finished and how difficult it was to do. A lot of excuses. Right? So I asked what the total bill was and they said $763.29!!! I didn't say anything, we just went to pick it up. When we got there I (obviously) asked why it took WAY longer than 3 to 5 hrs and WHY the bill was so high. They gave many more excuses saying the hardware was wrong and the mechanic had to go to the store to get ones that fit and they had to drill (which I told them from the start) and a bunch of other excuses. I was obviously angry, I asked about a Veterans discount. They didn't offer one. And if I didn't pay they would keep the motorcycle until I either paid or they would sell it for the bill! VERY unprofessional!! I will NEVER go back!!! I gave 2 stars because they did do a fantastic job.

Grumpy's Garage - Before Grumpy's Garage

Grumpy's Garage

(21 reviews)

I recently moved to Vegas and needed a new shop to service both of my motorcycles so I tried our…read moreGrumpy's Garage, where you can have Grumpy, a master mechanic work on your bike, or you can rent one of his bay and wrench your bike yourself. You know how you can tell if a restaurant's kitchen is clean by looking at their bathroom? Well, you can tell how detailed and meticulous Grumpy is about his work by looking at how he stores his tools. Yes, he has the same large tool cases you'd see in any garage, but peek in the drawers and you'll see that each impeccably clean tool has its own foam cutout for storage. Grumpy is going to be my mechanic as long as I live in Vegas. Give them a try.

Grumpy's garage went above expectations to not only damage my bike but remove parts without asking…read more When asked about my original fender Employee's responses was "I have to see where he put your fender" upon pick up attempt 6. If you enjoy waiting months with little to no communication the team will outperform your previous mechanic. l've sent a demand letter, DMV complaint and luckily today the civil suit has been submitted! I'm excited to embark on this journey with you Dillon Chelsey Derr. Grumpy's garage went above expectations to not only damage my bike but remove parts without asking. When asked about my original fender Employee's responses was "I have to see where he put your fender" upon pick up attempt 6. If you enjoy waiting months with little to no communication the team will outperform your previous mechanic. l've sent a demand letter, DMV complaint and luckily today the civil suit has been submitted! I'm excited to embark on this journey with you Dillon Chelsey Derr.

VIP Pitstop - motorcyclerepair - Updated October 2026

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