it's a very clean, high end salon and the technicians do amazing work! I love the ambiance and the super comfy massage chairs! The services are a tiny bit pricey but definitely worth the service! read more

Lumpy, misshapen nails that are nothing like what I asked for. complete waste of time read more

See all

I was having a hard time finding a nail salon around here that was clean, nice, and was easy to talk to about what i wanted and thankfully i found VIP nails. I havnt gone long enough to have just one person i stick with but everyone I've had it great and i would definitely suggest Nick he did such a great job the two times ive been to him and plan to go back to him for my text appointment. He answered so many questions for me about my nail health and what I wanted for my nails. read more

I got a full set and left disappointed with the overall quality, residue, & execution of my nails. I asked for ombré and the airbrush seemed to malfunction and the technician troubleshooted with adding alcohol. As result my nails are much brighter & my nail beds/fingers are covered in acrylic/gel, unfortunately not worth $70. The reference pictures I showed my technician are included for stark comparison. read more

See all

Have been getting my nails done here for years! I always see Jane, she is the best; great at designs and always so friendly.

Excellent busy and place is always crowded !!! Beautiful Spa and nail salon ! The workers are very polite , busy working , and wonderful services !!! read more

Love coming here. Jackelin does an amazing job! Obsessed with my natural nails Also Mimi is great! They are professional and very detailed. read more

This is my 2nd review since I started coming here since 2014. Still going strong. They have now added Gel-X to their menu and do such a wonderful job with my daughter's nails and with designs. Making an appointment in advance is highly recommended. read more

See all

I moved to Ladera approximately 5 to 6 months ago and have been trying all the different businesses in the area and VIP, has the best service by far. I'm so glad that it was recommended. You need to go here. read more

I've been coming here for years, and it's always a wonderful experience. Crystal always remembers me and greets me by name, which makes me feel so welcome. I always get my manicure from Linda and my pedicure from Natalie. Natalie is amazing--she helps with my ingrown nails and provides such excellent care. Both Linda and Natalie are a pleasure to be around during my visits, and they consistently deliver exceptional service. I highly recommend this place to anyone looking for quality and friendly care! read more

Top Notch service. Clean Nail Salon. The managers are very nice. Natalie and Laura take great care of me all the time.

I have long natural nails that I have been growing out to be strong for 6 months, with builder gel. The nail tech (who I have been to multiple times) trimmed my entire natural nail off on one hand, I asked to speak to the manager as the nail tech was having trouble speaking English and there was obviously a miscommunication and the managers had no way to solve the issue and they both walked away mid discussion. Nail techs were giving conflicting advice on what to do and the managers walked away. The manager said she doesn't recommend what the nail tech was recommending. I have been here multiple times and this will be my last. They were too busy and rushed and now my nails are destroyed and completely gone. I have natural nails why would I want to trim them and your plastic on them?! read more

VIP Nails - Nail Salons Near Me - Ladera Ranch, California

See all

I went into the salon with a knee scooter and a broken leg. The smile-less and personality-less hostess stared at me with a blank expression as I was struggling to roll in and keep the door from slaming me from behind and hitting my injured leg. My friend and I had an appointment for a hardgel mani for both of us and regular pedi-polish for one leg for me, and gel pedi for her. When the nail tech realized I'm not doing gel on my toes, she switched with another tech. The other tech, Laura, did try to upsell me, but agreed to apply regular polish only. And she did an excellent job. My manicurist Jacqueline was wonderful also. When making an appointment a few days prior I was told that my pedi would be half off, as one of my legs is in a booth. The unpleasant hostess insisted that full price needs to be paid , and reluctantly agreed to call salon owners or manager to clarify. Unfortunately, couple of minutes after I returned home, I run drove me back to the salon, and asked if a nail tech can come to the car (parked 30 feet from the entrance) and reapply a coat of polish to one toe, but the hostess insisted I had to come in. The tech fixed the polish on my toe in less than 2 min with me standing. As I was exiting the establishment, trying to open the door and not ruin the fresh coat of polish, the hostess was again just staring at me and it never occurred to her that I needed help opening the door. Fortunately, another customer was exiting the Solon seconds later and was quick to open and hold the door for me. Bottom line, nail techs are good. Not better, not worse than any other salon. But the hostess has no business being a hostess... read more

I had Susan assist with me with my pedicure this time. She did a great job and took care of all my requests. I would recommend her to anyone she was very experienced. I usually come here and have Nini help me but it's nice to know a new face here that I can trust with my pedicure. read more

Friendly staff. Clean and relaxing environment. Nice comfy pedicure massage chairs. Very timely if you have an appointment. They also take walk ins but I would recommend making an appointment to avoid a long wait. read more

I think I've been to every nail salon in mission Viejo and this place is by far the most efficient and professional.

I get my nails done here every other week. I love Lilly! She actually cares about quality, me, my nail health, my hands. She takes care of me for the hour I'm there and shapes my nails exactly how I ask. She listens to what I need. I work very hard and I'm rough on my nails. I cashier at one of the local Costco's. Rough on my hands is an understatement! Lilly makes my acrylics just the right thickness without looking thick! The past 2 times I've come in, they've pulled Lilly off of painting my nails in order to take another client. I'm not ok w this and that's why I'm giving 4 stars. Taking another client and pulling my nail lady before she is finished....not cool! Very impersonal! I pay to have Lilly, not someone else! I want to add, the other gal did my nails fine, but that's NOT the entire reason I come in. In my opinion, a bit unprofessional. Made me feel like I'm not a Valued Client. read more

VIP Nails - Vip Nails acrylics done by Lilly, painted by someone else - Nail Salons Near Me - Ladera Ranch, California

Great atmosphere, everyone is very friendly. They do a good job and are very accommodating.

I always go with their chrome options and love the staff. Karen and Linda are by far so great, great with suggestions and patience. My nails always turn out perfect and last for so long. read more

Jocqoline did the best job on these, best nails I have ever gotten. She took her time and made sure I was good with my color choices. She did amazing. I recommend going here, everytime I leave so happy. read more

VIP Nails - Nail Salons Near Me - Ladera Ranch, California

I have always loved the manis and pedis I get here, and their service has always been exceptional. Only one time was the manicure not up to standard, and they removed it and reapplied it the next day taking extra care to do a great job. I'm writing today's review because they went above and beyond today! I came in with a broken foot needing a gel pedicure on my one good foot, and just a regular manicure with no polish. The owner welcomed me warmly and sympathetically, and made sure to give me easy access to the first chair. Both Joanne and Jackie took great care of me, making sure I was comfortable and enjoyed the experience. Jackie especially paid extra attention to my good foot with a soothing massage and foot spa. It was like she knew how much that foot needed it. I was charged fairly for today's service. I really appreciate them all. Of course I will keep going back - but I just felt compelled to share today's EXTRA service! Thank you ladies. read more

The worst manicure i've had. Every nail is uneven no two nails look similar, i asked for ombré when i walked in and she said ok, then i left with just the pink base color because she tried to put glitter and told me she didn't know how to do ombré. There's also lots of acrylic passed my nail bed that im gonna have to file away my self so i don't get an infection from it growing out and getting an ingrown nail. The pedicure is just okay. Also for what you get it is over priced i paid $120 for a full set and pedicure. I would've been fine paying that if the nails were good but they're terrible. Not returning. read more

Why does it seem every nail salon has severely gone down hill since 2020? Had my nails done here last week, and after 3 days they were already peeling because paint flooded the cuticle, so once they grew out the tiniest bit they were lifting. Super annoying and what a waste of time and money! If you go here make sure you ask NOT to have Helene do your nails. She's terrible!!!! read more

I've finally found a nail salon and manicurist that I love. Lily is the best. She's so sweet, takes her time, and gives the best massages. You can tell she really takes pride in her work and I've never felt like I was just another client of hers. Will always ask for Lily, if I want both a mani and a pedi, I will book separate days so that I can have her do both services! Thank you Lily for always being so nice, efficient, and making sure my nails look great! read more

I highly recommend VIP Nails! Henry did an excellent job on my full set acrylics and I'll be going back in the future. read more

VIP Nails - Henry is awesome! He did an excellent job on my full set acrylics I highly recommend him! - Nail Salons Near Me - Ladera Ranch, California

Wow. Top notch! This is one week after. One popped off while buckling my seatbelt. Acrylic with 3 new tips! $60 plus tip. I've been getting my nails done for 28 years and I've never seen this in my life. I was upset when I left and they knew it. read more

VIP Nails - Nails - Nail Salons Near Me - Ladera Ranch, California

See all

They are always ready for your needs, very accommodating and friendly. Been going here for the last 5 years.

I will definitely be coming back to have Tommy do my nails. He was so meticulous while still being gentile. I asked him for square shape french manicure with thin white lines. And that's exactly what I got. read more

VIP Nails - Gel French manicure by Tommy. - Nail Salons Near Me - Ladera Ranch, California

Brought my 7 year old in for her birthday and we both got mani/pedis. She was telling everyone how it was her birthday and she was just super excited to be there. Well when we were don't with our service, "Happy Birthday" began to play over the speakers and her nail tech came out with a tiny cake and a lit candle that my daughter got to blow out. We were both surprised, I had no idea they did that or maybe they did that just for her. Regardless she felt so special and made the experience even better. Thank you so much for doing that! read more

I have been a loyal customer for a few years, having my manicures done every 2-3 weeks religiously, and over the last several months they've dropped the ball on their customer service, particularly managing their reservations. I always book 2-3 weeks in advance of my next appointment because I have to keep a very tight schedule around my work responsibilities. And twice in the last three appointments I've shown up on time, as always, and my reservation was not on the books. Also, twice in the last couple of months my regular manicurist, who is great, was so far behind schedule that I could not wait for her and had to come back another time and/or day...one time I had to see someone else altogether. I've been patient and forgiving but now I'm now officially done with VIP Nails. I'd give them zero stars if it was an option. read more

Waste of your money. They are ok with letting you leave with your nails looking like this. read more

VIP Nails - Nails - Nail Salons Near Me - Ladera Ranch, California

See all

I've been getting my nails done at VIP Nails in Ladera for the past 10 years or more... Recently received a $200 gift certificate from my husband for my birthday as he has done for the past 10 years. The Gift certificate was thrown away by accident we showed proof of purchase just days after and they said no they will not honor that $200 gift certificate. The manager, a man was very condescending and rude. I will never ever return to any VIP nail salons in the future. read more

Jennifer did such an amazing job and exceeded my expectations. First time I have ever walked away really feeling like I got what I want and more when getting my nails done. Thanks Jennifer and VIP nails! read more

VIP Nails - Jennifer did such an amazing job and exceeded my expectations! - Nail Salons Near Me - Ladera Ranch, California

Love my acrylic nails by Linda. She is consistent. She listens to what I want and always delivers!!!

STOP cutting cuticles! In other states, it's illegal and I'm not sure why CA still allows nail salons to cut them but it's dangerous. I just had a pedicure here yesterday and the nail tech cut the cuticle of my big toe before I had a chance to tell her not to. Now my big toe is inflamed and painful. I'm waiting to see if I need to get treatment from a doctor for a nail/cuticle infection. I will not be returning to this salon. Cuticles do not need to be cut. Please don't let this happen to you. read more

Originally, I liked the quality of the work and products. Then I had my nails done with DIP a week ago and within 4 days they were chipping. I called and they set an appointment for me to come in and remedy the problem. A little over a week had passed before I was able to get in. When I went in, the same technician fixed my nails. I thought they would do a complete new set of DIP nails. Nope. He only fixed the four messed up nails. Now I have 4 super shiny nails vs, the others that have been worn for a little over a week, and on the drive home, one of the original nails chipped. I will not be returning to this salon. Sadly, they did not live up to the pricing and quality work I once experienced. read more

I made an appointment 4 weeks ago with Jane and went to my appointment to get my nails done for my birthday, Jane was not at work and they didn't even call me to cancel my appointment. Which they send someone name Ryan to do my new set. I ask them about him if he's ready professional on his technique and they told me he is ready good I wish i was not trusting what they told me and didn't stay there I Clearly showed him 3 pictures and we picked one together which is I'm posting the picture I showed him and the final product I got. I have been going to Jane for five years and always left VIP nail salon super happy. Today I was not expecting miserable job like that when I showed my nail to the manager and I said I am not happy and I have to go to another salon to get my nails fix she talk to the general manager and he charge me $30 for the time they spent on my nails. And same day I went to another salon and I spent $60 to fix my nails. If I had an option to give him negative hundred stars i was doing that I'm not going back to the salon anymore and if you're planning to get your nails done make sure you are not getting done with Ryan read more

See all

This place is very affordable with many nail color choices. You can walk in, but I placed an appointment just in case. There are plenty of staff, so its easy to get an appointment. I got a simple manicure ($15) and very pleased with the results. The lady who did my nail was good, she took my previous nail polish off, clipped my dead skin off, and polished my nails. They provide you with a dryer at the end to dry the nails faster. The place is clean with fast service, will come here again for another nail appointment. read more

VIP Nails - Nail Salons Near Me - Ladera Ranch, California

Love the place..switched from organic nails. Found Linda for nails who does a great job and Karen for pedicure!!! read more

VIP Nails - Love my summer nails!!!!! Linda does great nails and I love Karen's pedicure. Switched over from organic nails..love this place better:) - Nail Salons Near Me - Ladera Ranch, California

I've been to a lot of nail salons in the mission viejo/ Ladera Ranch area and I have to say VIP nails is my favorite. Everyone is respectful, friendly, professional and talented. They also always play HGTV and cooking shows I haven't had a bad experience yet and they usually always have availability. Natalie and Lily are the best for pedicures (you're welcome). They prefer cash tip but you can also use Venmo for tips! read more