SUPER unhappy with the service I received. Went in for stain removal on a garment, and disclosed what the stain was up front and asked if this was something they could realistically remove. I was told of course and that they would have it done right away! WEEKS later I finally was able to pick up my garment. I went in and asked if the stain was removed to the lady working the front desk and I was reassured that it was (Stupid me should have checked for myself instead of trusting them). I paid and walked to the car before inspecting it, and realized the garment still had the stain and looked even worse than before. I went back in and asked why I was told that the stain was removed when it wasn't and received a blank stare back from the employee. I asked if they would be willing to remove the stain (which is what I paid for) or give me a refund. The girl was SUPER rude and said that they would remove the stain for me. I again asked and said is this a stain you can realistically get out? If not, I would be happy with a refund and no harm done. I was only angry I paid for a service that I didn't receive at the time. She reassured me that the stain would be out and to trust them, so I did. Big mistake. Same thing happened again when I went back to pick it up. The stain was not removed and the man working the front desk was incredibly RUDE. He said it wasn't his problem the stain wouldn't come out, and that I had already paid for the service so there was nothing he could do. I asked about a refund (again I understand if the stain is unremovable but I don't want to pay such a high price for a service I never received) and he said that they don't offer refunds. ALL of the staff were rude and unhelpful and they obviously do not care about their customers at all. Would never return or recommend to anyone. Go anywhere else. read more