1. Vip Auto Detailing

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Vip Auto Detailing

5.0 (2 reviews)
Open • Open 24 hours

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Services - Vip Auto Detailing

Auto bug and sap removal

Handwashing

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1 year ago

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1 year ago

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Flagship Carwash

Flagship Carwash

(300 reviews)

I am always received amicably and professionally. The workers are efficient and helpful. I want…read moreto specifically site Sebastian at the Rockville Flagship, who helped with a loosened hubcap and kindly instructed me how to shift into neutral on my Tesla! He went out of his way to rescue my loose hubcap which I scraped along the cement while leaving the pay station.

They used to be good but not anymore. The last couple of times I went, the service was awful. My…read morecar never gotten cleaned, there were a lot of missed spots. Another time, the machine was not working and it just flopped around and scratched my car. The final straw was when I bought a gift card for my husband's birthday and they won't accept it. I cancelled my membership prior to this incident due to bad service and because I am having financial difficulties. They told me that because I cancelled the membership, the gift card is also cancelled. I told them that is not how it works because it is a gift card. Then they changed the story and said that the gift card expired back in December 2025, at the same time I bought it. I told them that is not how it works let alone it was never written in fine print. The audacity of the cashier that questioned me asking if I can actually read. She said that in front of my family and her manager. Wow very professional...They gave me their corporate's phone number and I called to get an understanding of their policy regarding gift cards. The corporate employee, Chris, agreed with me and said that those bobos were incorrect and misleading. I also filed a complaint regarding that location. I hope they do something about it and fire that cashier. They gave me free washes but I'm going to pass since the service is not good and not worth it.

Flagship Carwash

Flagship Carwash

(237 reviews)

Service has gone way down. Not worth it. Don't get the unlimited membership either…read more After the remodel, I expected better. They really cut corners, and don't do a good job. The interior is where they really rip you off. I complained, and pointed out that they missed a lot of spots. Dude tried to tell me, that for all that I should get my car detailed. My car isn't filthy. However, if im forking over $40, my car should look better then what I brought it in. Their motto is to squeeze in has many cars in, and do the least amount of work. I don't know what products they use, but it's not good quality. My car shouldn't have water marks. Seems like they recycle the water, because my car didn't look clean after 2 runs. The employees that wash the car are decent but can do better by not rushing through the cars. Don't get the unlimited car washes not worth it. I'm stick with my neighborhood car wash.

I used this place a few times. But unfortunately, their automated brushes nearly always left new…read morescratches on my car. So I stopped. The reason is obvious. They are an extremely high volume business and their machines see constant wear and tear. So no, their brushes won't be perfect. There will be edges and rough parts, or even debris stuck in them. And of the hundreds of cars that go through each day, probably a small percentage of customers even notice. There is no point in complaining to staff about it because they will simply deny it and there is no way to prove it. So do yourself a favor and seek out a touchless car wash instead.

Vip Auto Detailing - auto_detailing - Updated October 2026

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