Treated my trombone with care, the staff were friendly.read more

I am a piano teacher and I have been shopping at this location for many years. In general I am…read morevery pleased with the service and the selection. The staff is friendly, the shelves are well stocked, and they have a wide variety of music books and materials for piano. Anything they don't have they can order for your or get transferred from another store. It usually arrives within a few days and they are very conscientious about calling to let you know it arrived in the store for pick-up. If there is a specific song you are looking for they will search it online and print it right there in the store for you. They also have many good sales throughout the year. I have recommended the full-size digital pianos to my students and have always been pleased with the quality. Many times you can get full-size digital pianos for $400, which is a great deal for the decent quality. However, keep in mind that the staff works on commission so they will try and sell you the more expensive item. Listen to your music teacher, and get what they recommend, not the sales people. They have material for both ABRSM and NFMC Federated Festival. They are also very supportive of the local music teachers association. On a regular basic they provide hospitality and refreshments for our monthly meetings. Several of my high school students have also worked there over the summer. I like that they are good at hiring temporary summer help. The only thing to be cautious of is renting instruments. I have never rented so I don't have personal experience, but I have heard stories from my students renting instruments for band or orchestra. Make sure you know all the details of the contract you're signing and read all the fine print.

Excellent experience buying a new guitar. Perfect amount of attention and information from the…read moresales person. Low pressure. Just a great experience.

Great selection of Guitars and Outstanding Staff…read more Make a Reservation if you want a Private Sound Room to compare a bunch of different Guitars. Ask as many questions as you need - the Staff will bend over backwards to get the answer for you.

Ever since Ken Stanton was acquired by Private Equity-owned Music & Arts, customer service has…read moreplummeted. I recently needed to change my billing information as I got a new debit card. However, if you need to make a change to your billing information associated with lessons or music rentals, it cannot be done online, only over the phone. When you call, expect at least a 30-minute wait for "customer service". I finally called the store, and they were able to correct my billing information for lessons but not the rental. Then I had to spend another 30 minutes trying to get the instrument rental billing fixed. I finally just paid off the instrument balance so I wouldn't have to deal with them again. Finally, the way lessons are handled is a complete scam. Prior to the acquisition, if you needed to cancel a lesson in advance, you were not charged. Now you are charged regardless of when you cancel. You can "make up" the lessons, but this is nearly impossible during the summer when multiple weeks of lessons are being missed. The teacher doesn't have the flexibility to do that many make-ups. In short, it is a total scam. We will be looking for a new lesson location.

Came in looking to get my guitar restrung, left discovering that this store has WAY more and staff…read morethat are super knowledgeable. I spent a good amount of time in the Pro Audio keyboard and workstations area. Will be coming back again.

Amazing teachers and wonderful students. Most of the students that go through this program tend to…read moreexcel far in their field! Very inspiring environment.

My family absolutely adores Mrs. Shelby Harris. Not only is she kind and attentive, but her…read moreinstruction is technically sound. Before attending William Pu Music Academy, our daughter played violin well enough, but did not understand music. With Mrs. Harris' instruction, not only is she beginning to understand music, but she feels it in her heart. Mrs.Shelby continues to inspire our daughter to give her absolute best each day and because of her, our daughter has fallen in love with playing the violin. From what I have witnessed, all of the instructors at William Pu, are excellent. If you are serious about your child's development as a musician, this is the perfect place.

Attina's has a decent music selection, I was pleasantly surprised that I found what I was looking…read morefor at a good price. I was also made to feel welcome the moment I entered the store. It feels good to support a local small business especially one that is family owned.

Great knowledgeable service . Always have a good selection of your musical needs on hand and is…read morecentrally located in Fayetteville.

very kind, knowledgeable and honest. i'm learning to play bass and brought in a bass that needed…read morework. he gave me a great price on the work that needed to be done and asked me if the bass had any sentimental value. i told him no. he said well if that is the case i can sell you a brand new good quality bass fully set up for the same price. i took his advise and bought the new bass. i let one of my band mates who was visiting from out of town play it on sunday with our church band and it sounded great! i finally found a local music shop willing to help that are not snobs.

From the owner: Sales Rentals Repairs Lessons and Gear for Guitars, Ukulele, School Band and Orchestra Instruments…read moreand Keyboards. We also actively support the local school Band and Orchestra programs, Directors and students, by visiting them for any needs or repairs as well as supporting events and concerts.

Knowledgeable, friendly, and with the inventory to boot! Great, long running institution in…read moreAtlanta/Chamblee.

Always a good experience here! The stock is great. The staff…read moreIs knowledgeable and friendly. The atmosphere is not pressuring. We've bought, sold and consigned a number of items and always please with the outcome. And it'a a great place to find your next go to instrument! Parking can be tight so be patient.

Warning that this shop will NOT tune or help diagnose any issues with your piano if you decide to…read morebuy a piano elsewhere after visiting them. Sam called me a couple weeks after my visit to check if I was still interested in some grands I looked at and I told him that I had made a purchase elsewhere. He proceeded to use scare tactics to try to get to buy from him. Once he learned that I had already made the purchase and I asked for him to tune the piano he refused to send his technicians to tune or look at the piano. Not a good business model. You're better off buying a piano elsewhere and if you're forced to work with them, be very wary of their scare tactics. EDIT: After seeing the owner's response to my google review, I have removed an additional star. Anyone reading this review need not read further than the owner's response to see their attitude towards potential customers. Truly a shame as they have a lot of potential.

Highly recommended! Five-star rating! During my daughter's winter vacation, she came to the United…read moreStates looking for a place to practice piano. Chris and Carrie were extremely friendly and warm-hearted. They offered us a discounted rate and were very generous in allowing us to practice in the recital hall. We will definitely come back here to practice during the next vacation and will recommend it to friends who need a place to learn or practice piano or buy a piano.

Techs don't know how to setup a guitar. if you want fret buzz and you didn't have it before take it…read morehere.

I just had my worse experience ever! I scheduled an appointment for today to get some help with the…read morepiece of music I've been working on. I'm a retired person, and was looking forward to this day. I like classical guitar, and restarted playing again after so many years. I marked on my sheet music three sections I had questions about. Cody was assigned to work with me. Unfortunately, things didn't work out as planned. Instead of helping me with what I went there for, he started to tell me that I needed to know the chords, and their names first. That's fine. I can read music and find the notes in different positions without naming the chords. I play the notes out following the sheet music. So, I paid for getting NO help but discouragement. No matter what! I love this piece of music, and will play it. Cody, you act like you know it all. You snowed your BIG weakness by trying to help me. You had hard time reading my sheet music, blaming the person who wrote the arrangement. Well, shape up before you criticize others. Study more classical guitar and methods of teaching!!!!!!! Be considered and respectful to elders!!!!!!!!!!!!