Had a great time here! Parking garage was right around the corner and it was complimentary. Be sure…read moreto bring your ticket to the counter! Service was great and the burger I had was so delicious! Amazing views of downtown at night! Overall it was a great experience

I wish 0 stars was an option! I honestly have never experienced service this bad in my life…read more We visited Cinépolis Luxury Cinemas Victory Park this afternoon for a Mother's Day movie, hoping to enjoy early dinner and a nice outing with our mom. Instead, the experience was so atrocious it genuinely ruined the evening, and I'm honestly embarrassed we recommended this theater and brought her there. Our movie started at 3:40 PM. We arrived around 3:15 PM, seated early, and ready to order. No server ever came. Thirty minutes later, during previews, I had to leave the theater to ask someone for help. They assured me someone would be in. We kept waiting... Our table also had not been cleaned from the previous showing and still had leftover food and drinks sitting there. We finally placed an order around 4:05 PM after flagging down multiple employees: 2 burgers, popcorn, mozzarella sticks, 2 beers, and a Sprite. The beers arrived first. The popcorn came 30 minutes later and was freezing cold and stale. I asked THREE times for my Sprite before finally getting it nearly an hour later. The mozzarella sticks and only ONE burger arrived around 5:20 PM. The second burger never came at all. The credits rolled at 5:40PM. Our service lights were on almost the entire movie and nobody came. The most disappointing part was the response from management. I completely understand being short staffed on a holiday, but the manager was cold, dismissive, and offered excuses instead of accountability or empathy. At some point, if the kitchen and service are that underwater, you have to stop pretending you can provide a luxury dining experience. To their credit, they comped most of the food (most of it was missing or poor quality anyway), but honestly that does not make up for an experience that completely derailed what was supposed to be a special Mother's Day outing. We live nearby and have had good experiences here in the past, which makes this even more disappointing. Unfortunately, after today, we will absolutely not be back.

Hmmmmm...well. I ALWAYS have an issue with Alamo Drafthouse for some weird reason. Tonight it was…read moreI gave the server my snack pass for $10 off my food puchase. Wasn't applied and didn't know until after I got home because the check out webpage after the show ended kept reloading and I couldn't close my tab on my own. Was promised by the wait person that she would close my tab for me, but of course she didn't so I was penalized with a 5% gratuity AFTER they already charged me an 18% service fee for waiters who basically only run food because they've changed the ordering system to QR code BS. I've never had a good, issue free experience at any Alamo Drafthouse that I've ever visited in my whole entire life. And I'm a Season Pass Subscriber! Just go elsewhere to see your movies.

Great theater for movies, several food and drink options however they started charging a service…read morecharge which is absurd to me. Will probably not frequent Alamo any more.

Very nice, it wasn't handicap parking all filled, so they let me out in front, a worker came out,…read moreasked if I needed assistance, I told her was waiting for someone, That was nice, not to mention the food court discounts was explain to us, Thank you 4 kindnesswill definitely come again!..

Everything!! Went to get our own drink at the bar and asked for a cocktail and a glass of ice…read morewater. Bartender couldn't spare a glass for ice water, but offered a dentist spit cup size plastic cup for water or he could sell me an 8 dollar bottle of water. No, thank you!! We will not be returning!! The 1 star is just to get it rated. I would give it negative stars.

I always enjoy date nights at the movie theater and really appreciate this one because they have…read morepretty good food and beer selection.

A horrible experience with a 3D movie. First, the movie started late and no one distributed the 3D…read moreglasses. That meant a run to the lobby to get a staff member to wake up and give out glasses. Once seated again, the realization that the seats and cup holders are broken, sticky, and the bad smell from the carpet is nauseating. Don't trust the food. Management needs to do something about this germ filled theater. Will never return.

1st visit no one to serve drinks at bar 2nd visit no ice, no…read moresprite, no heated food, once we purchased popcorn we had to stand in a long line to get said popcorn.

An odd little theater in the middle of a very nice shopping district. I came here for a late…read moreshowing on a Saturday night. I did not see a single employee the entire night. I bought tickets from a ticket kiosk downstairs, made my way up the escalator, directed myself towards the correct theater, viewed my movie, and left. Aside from a couple other movie-goers, I did not see another single soul. Not even at the concessions stand. My date jokingly asked, "Why did we even buy our tickets? There was nobody to check!" The theater itself was clean and cozy, with only 16 seats, arranged in pairs on either side of the aisle. We arrived right on time, and sat awkwardly for an extra 15 minutes in front of a blank screen. No previews or anything began until 15 minutes after the scheduled movie time. Again, a very odd experience. Not having seen any employees before, we wondered if there was even anyone to operate the theater. The movie did eventually start, and the experience was smooth sailing from there. I will say, the movie tickets and snacks were cheaper than other, absurdly priced movie theaters. (Judging from the snack listings. I didn't buy any snacks, because again. There was nobody around?) In the end, I wouldn't dissuade anyone from coming for a movie. It was just a strange movie experience.

I've seen so many good & great movies here (& sometimes--rarely-- a dud). At times it seems I more…read moreoften see things here that are not movies: theater, opera, ballet & other dance. I love the location (it's nice to be able to take the train or a bus sometimes), & the folks working here are always friendly & helpful. I haven't tried the food, but friends who have gave good reviews. Thank goodness Dallas has this cinema!

Angelika Film Center focuses more on Indie and low budget films versus the higher end films. A…read moresmaller theatre but they have great customer service and is easy to get in and out of. The theatres are nice and they have all of your favorite movie snacks. If you want to go to an artsy theatre in Dallas this is a great place to check out.

This theater seems to be falling apart. Cleaning crews are lacking or non-existent, with trash cans…read moreoverflowing and trash from prior guests lining each theater. Additionally, the seats throughout the theater need urgent renovation, they do not compare to modern theater seating and are reminiscent of early 2000 amenities. This is the most convenient theater for a lot of people and is situated within a well-kept and upscale mall. It's a shame this isn't a flagship of what AMC has to offer given the prime location.

Very clean AMC! IMO, AMC as a brand has been declining greatly over the years. Not this one!…read more Ariana wasn't even helping us but jumped in as a teammate to get us out quicker.... You know, like good customer service should be! We were pleasantly surprised and profusely thanked her for her assist. Thank you again Ariana!!

Cinemark Dallas XD and IMAX is a movie theater in Dallas with an assortment of theater types from…read moreIMAX Digital, XD (with DBox Seating), and 2D Digital screens with recliners. My review focuses on the different types of seating and the greatness of online ordering. My Overall Rating - 4 Stars (Atmosphere, Service, Theater, Return) Atmosphere - Upon entering, you'll find a huge concession stand in the middle complete with movie candy and snacks to entice you as you make your way to order popcorn. There's an arcade on the right, and another concession stand for ordering more food along with tons of seating. If you order ahead, you can pick up your concessions here (see below for more details). 1 Star. Service - I'm going to focus on the Cinemark app. Who needs Moviefone when I can use the app for everything? I can select a theater, choose a movie, choose my seat, and even order concessions. Seriously, kudos to the Cinemark team, I show up at movie time, pick up my popcorn and concession that I ordered online, and head to my movie. No stress/wait, just time saved. 1 Star. Theater - Not all screens are the same. Here's a breakdown of what to expect: 1. IMAX - It's IMAX Digital - not a full-blown IMAX experience, but still good. The IMAX screen is dedicated to one side. It has its own concession stand, but it's never open. Finally, these are regular seats - no recliners. 2. XD - This is Cinemark's best experience. Huge floor to wall screen with reclining seats. There are also a few DBox seats which are more immersive (and expensive). There are two XD screens at this location. 3. 2D Digital - This is Cinemark's standard screen. They have multiple screens that vary in size, and they all have reclining seats. If you're not sure what experience your movie is showing on, check the website or app. Most blockbuster movies will be shown in IMAX and XD opening weekend, then will move to the smaller 2D Digital screens. Expect to pay about $50 for 2 people and concessions. 1 Star. Will I Return? - Yes. I really like the convenience of selecting a movie and buying it online along with my concessions. I'm also a Movie Club member (check Cinemark for details as pricing varies by location) and buying/refunding tickets and concessions are super easy. 1 Star.

I was expecting luxury seats for the IMAX. But it was not and the aisle is very tight. If you lean…read moreback, you will hit someone. But you have to, if someone is coming down your row. I didn't expect the loud music but when you are watching the trailers, it is annoying. However, I am looking forward to the loud music with Michael movie!! I will just come late to avoid watching the other trailers.

We choose iPic to see the movie Michael. This is my second time to frequent this place…read more We enjoy the personalized experience and comfort without having to miss any of the movie. The price points for the service and experience are aligned with the expectation; however, the restroom situation was atrocious. The smell, the oil/ grime made for a slippery walk, and the toilets themselves most were not clean. Upon exiting the restroom there were three others talking about the same restroom experience. This level of service and expectation should extend beyond the theatre itself.

I chose iPic Fairview because I previously hosted a private premiere for my TV show at another iPic…read morelocation, and that experience was phenomenal. Unfortunately, this event was the complete opposite. I booked a private premiere screening of The Devil Wears Prada, and the Event Sales Manager made multiple promises that the theater ultimately could not deliver. We were told we'd have early access for setup, access to Studio 1 with space for a private cocktail hour, and several other accommodations that simply did not happen. The day of the event, my team and I were left scrambling trying to adjust in real time while hosting guests. To make matters worse, every single filet mignon steak served was overcooked. For a premium theater experience with premium pricing, that's unacceptable. But the most alarming part came after the event. I left with a confirmed zero balance. Then, TWO DAYS LATER, I was hit with an unexpected charge of nearly $2,000 on my Amex. When I questioned it, I was told the Event Sales Manager's "last day was tomorrow" and that I should direct any questions to a local representative. No accountability. No transparency. Just chaos. This was supposed to be a polished, memorable premiere experience. Instead, it was stressful, disorganized, and financially questionable. Never again.