Wife shops here a lot, especially in the last month $300+ has been spent. She noticed she got no…read morereward for anything and then also noticed NO receipt. So she couldn't get her points by proving she spent that money. Couldn't get any receipt whatsoever. The manager Aundria looked up today's receipt for us but somehow had excuses for the receipts from 7/11 that were conveniently at $200+. Customer service was terrible the whole time bc the people who came before her had terrible attitudes about the entire thing as if we were ruining their day with this. Wife kept stressing we need those receipts bc some of the books are Barnes n noble editions which are known to have misprints and without a receipt we can't get that replaced. We got fed up and had to make a scene until they made a non receipt return for us to get the money back now.

I really like this Barnes & Noble store. There's plenty of…read moreparking, but be careful crossing the walkway into the store as it's near the shopping plaza entrance, and drivers turn in rather quickly. The store is large and spacious with a lot of merchandise that is very well organized. There is a Starbucks in the front of the establishment and you can get your favorite beverage and relax. They also have a great selection of magazines, special gifts for the book lovers in your life, and I always seem to find something good in the clearance area. The staff is helpful in finding whatever you're looking for.

We had carpeti installed on our second floor, and what they referred to as upholstered stairs. Ben…read moreabd his crew were professional, and kind.

The name of this company is a joke, and I can't believe a company like Home Depot is still doing…read morebusiness with them. I also wish I would have read these other reviews before ordering, or I never would have done business with them. Trying to get a hold of this company at any point during the process was ridiculous. I had to call over and over, and I'd be put on hold for 5 minutes and no one would ever answer. If I left a message, it would be returned a day or 2 later. This should have been my first red flag- when a company is hard to get a hold of, that's never a good thing. When I was finally called to set up my installation, it was scheduled for a Friday, and "maybe a couple hours on Saturday" for my Lifeproof vinyl. I was told someone would call me about arrival time between 8 and 10. No one called. When the installers arrived, I was laughed at when I mentioned this being a one-day job, and was told it would be several days, and then threatened not to start the project if I didn't want them to. I had taken off work, unhooked all my appliances, and emptied an entire house for this work to be done in a day. What other option did I have but to let them start? Halfway through the day I received a phone call from Superior to set up the installation- while the installers were at my house. This is the kind of communication and records this company keeps. The workers who stayed to do the work were nice, but language was a barrier. In our front entry, the installers put the new flooring over rotted/soft subfloors. I asked them the next day after I noticed it and they told me I would turn this into a 5 day project if I wanted it fixed. I said I don't care, it should have been done right. (Hardwood flooring was removed, we had no idea we had that issue until it was already covered up.) It was corrected, and did require removal of all the flooring they had done as I was lead to believe. There are also several spots where my walls and cabinets were damaged while removing the existing flooring. In spots where the flooring comes up to our cabinets there is a gap because it wasn't measured/cut correctly. (Shown in picture.) The entire project took 4 full days, including a Saturday. This completely ruined our weekend plans, left our house in shambles while we have a small baby, I had to take off an additional 2 days, and nothing was done about it. I would have never let the installer start on a Friday if I knew it was going to take this long. I have called multiple times to speak with a manager and I get the run around no one ever calls me back. This is not someone I would ever do business with again, and Home Depot should be ashamed of contracting this company.