After calling Again, Finally heard from them... Was informed…read morethat if I wanted items returned I WOULD NEED TO PAY $0.50 FOR EACH ITEM!! First time being advised of this policy!! Sooooo, I'm paying to drive & pick my items up & take somewhere else...!?

The customer service is outstanding. You can always find something you need in this beautiful…read morestore. I buy most of my wardrobe here.

I went into this thrift store for the first time a few week ago. It's pretty small but the lady at…read morethe counter said all the proceeds go to their church. I found a few things but it didn't have too much variety. It's definitely for a good cause and worth checking out.

This is an incredibly lovely store with a very passionate and kind owner. Everyone on staff was…read morefriendly and helpful! We found a recently refinished dresser that is lovely! There were oil painting and decor, something for everyone. I really enjoyed the experience and will take a day trip again soon. I already regret not picking up a painting I saw!

Love, love, love this store! It is so beautiful inside! And it is much bigger that it looks from…read morethe outside. There is a lot of variety & it changes often. I think this is the best store to shop at in Ooltewah. From decorating your home to finding the perfect gift, this is the place!

This place does not exist. Took the directions and it's not there. Don't waste your time looking…read morefor it. Very disappointed.

I have always found nice things there. The staff are very nice and helpful and the prices are good…read more They don't charge $25 dollars for a used picture. I am going to start taking my donations there instead of goodwill from now on. It's really worth your time to check out and donate to!! Some places have gotten outrageous on their prices and this thrift store is very fair!!

Lots of bargains on nice merchandise Friendly staff…read morecooperative !!! Love looking through this clean store and rehoming stuff! I am addicted to bargain hunting!

Lots of amazing finds for the home both indoor and outdoor. I got a beautiful vase that would…read morenormally cost $25-$35 I paid a total of $4. Also, purchased a gently used heater and have had it for years.

This place has become outrageous in prices. Many items can be purchased from Dollar Stores much…read morecheaper. (Exact items) You used to get a lot of really nice pieces of furniture, collectibles, purses, and household items really reasonable. See lots of people donating, but don't see much of it ever hit the floor. They used to put items out all day long and now maybe twice a day. So where is everything going? This place was also to help the people in our community who are in need. That's the point....right? I don't know how they can afford it. Selling items up to $12 and $15, on the junk side. Sad part is if you were to have a garage sale, you could sell it cheaper than that, but no one would buy it. They'd buy it from here, just because it's sitting in a store. They would claim it's the economy. Just an excuse...someone's filling their pocket.

Every time I've gone, I've been able to find some really good deals on knickknacks, shoes, or…read moreclothing. The people are always very friendly and helpful

This place is a bio hazard. What a sh*t show. Prices high &…read morestandards low. Really low. Dirty, stinky and unorganized are a few of the highlights. "Too hard to do" seems to be the employees attitude when it comes to anything other than avoiding customers or chatting at the register. Skip it. Trust me.

They have a Bowflex elliptical M5 in the front of the store. I was going to buy it but the plug is…read morebroken on it. The cord they have on it is not even the cord that goes to it. I pointed this out to the manager and she said it was a brand new unit that's why it was priced accordingly. The unit is not brand new and the M5's were discontinued several years back. I wish they would stop trying to sell stuff to people who don't know anything about what they're buying and try to pawn it off as something that it's not. Do not buy this unit until you find out if you can get the plug to replace what is broken. When you tell somebody something is brand new that should be the truth not false. If you don't know what you're talking about then don't say it. Lana is the manager here and she shouldn't be telling people that things are brand new when they're not.