1. Vintage Vault

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Lubbock, TX

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Vintage Vault

1.0 (1 review)
Closed • 10:00 am - 6:00 pm

Services - Vintage Vault

Electric installation or replacement

Electric repair

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9 years ago

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Loni A.

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HHC Living - Schedule your in-home consultation today.

HHC Living

(5 reviews)

Very unique and inventive with their design. There products are one of a kind sometimes and on a…read morehigher end, quality wise. Absolutely love everything I buy here. The owners have amazing vision and are so helpful.

Absolutely unacceptable customer service…read more My daughter went into this store for one simple reason: to check whether the two purses we had already ordered had arrived. Before she could even finish speaking, the owner Justin interrupted her, told her they were not in, and proceeded to speak to her in an extremely rude and disrespectful manner. I called personally because I wanted to address the situation directly with the owner. Instead of having the professionalism to speak with me, he refused and had his manager call me. He then took it a step further and proactively canceled both of our orders. At that point, he did us a favor. We certainly don't want to give our money to a business where customers are treated this way. What was even more frustrating was that he then portrayed himself as though he was the one who had been wronged. That is completely misleading and does not reflect what actually happened. We were paying customers simply checking on two orders. There was no reason for the attitude, disrespect, or the way this situation was handled. The way an owner treats customers speaks volumes about the business. Unfortunately, this experience has made it very clear that we will be taking our business elsewhere.

Home Goods - The store is packed with Christmas supplies.

Home Goods

(3 reviews)

$$

I hope this isn't the only Marshalls Home Goods that Lubbock has…read more I've visited this store twice and it always fails me. The home decor is mediocre and doesn't wow me. They sell fake gemstones and minerals that are priced ridiculously high for no reason. Dyed agate bookends that read, $75 for what it being dyed or it being "crazy laced"? Either way, dyed agate isn't worth a penny in the geology world. I've also seen geodes priced at $200 for a small quartz and calcite filled again both specimens aren't worth anything really. However, that's Marshalls ripping off naive people again. Another thing is the fact that there's either glass, fake plants, or lamps as decor is a joke. The lamp are ehh and cost way too much. The glass again is uhhh ok looking and the fake plants are ugh why would I spend this much for plants that don't give off anything for this price might as well go to the Dollar Tree or Home Depot. I feel as if this Marshalls caters to a specific crowd of people. Moreover, I don't like the fact that the customers don't know how to be respectful to others by saying, "excuse me". It baffles me that the aisles are already tiny and that someone rudely walks in front of you or into your personal space without using their proper manners. Additionally, the employees are fairly nice, but customer service is always inconsistent. First time, I shopped here I got a cashier that didn't greet me. Second time, I got a cashier that was bubbly. Actually the only good that Home Goods has is that you can get some good quality items on the clearance section. I found a fruit basket, silverware place set (that broke after two days of using) and my sister got a nice faux fur rug.

Fun store to look through for stuff around your home. The stuff is always changing, so if you see…read moresomething you're deciding about getting, just get it because it may not be there next time. They even have stuff for pets!

Vintage Vault - lighting - Updated October 2026

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