*Pre-COVID Review*
I have scored some great finds here, but other reviewers are correct in stating that the owner (Eleanor) is sketchy.
Yes, I suspect that she does cut the tag off of newer items in order to pass them off as vintage or luxury. And yes, I have been followed around the store and been treated with suspicion during some visits to the store.
One visit in particular stands out to me. I received an email stating that everything in the store was 20% off. So I arrived to check out the sale and, as someone who manages retail, I recognize the associate's (blonde woman who said she was a costumer designer from southern VA) relentless customer service as a tactic to prevent people from stealing. Like, she wouldn't leave me alone to try on the clothes and make my decisions in peace - this is an anti theft tactic. The idea is that the potential thief will be discouraged from stealing if the associate provides suffocating customer service: following the individual closely and being overly attentive in the hopes that it will make them think twice about skipping out with merch. Literally, she was with me the ENTIRE hour I was in there to try on vintage trousers. She had this uncomfortable, concerned look in between talking to me.
I really resent this because I used to work up the street, and would come in pretty regularly to check out new items and make purchases. Eleanor even offered to give me a discount since she said she liked my figure, and since I could fit a lot of the smaller items in her store. So the service is bizarrely hot and cold here.
In regards to duping customers with fake vintage items. She tried to tell me that velveteen skater dress was an original Betsy Jonson. HAHA! She had multiples of the dress and the quality of the velveteen sucked, in addition to the fact that there was no tag on it. It didn't have the quality or construction worthy of a handmade original, and Betsey Johnson isn't that hot anymore so it was a pretty dated dupe.
I suggest learning of some new, coveted designers if you're going to try to impress or rip off someone I'm their 20s. My mom is a vintage and antique dealer, and we're from San Francisco: I grew up shopping vintage so I know ehat to look for.
Instead of this place, I suggest visiting Mercedes Bien Vintage in Adam's Morgan (neighborhood in DC). She is the longest operating vintage dealer in DC, has fab finds, and a younger clientele (so stuff you actually want to wear vs victorian skirts...)! She also doesn't discriminate against her customers, so go check her out! read more