I was completely swept away with the superb assistance provided by an RL sales specialist named…read moreLaurie Stine. Ask for Laurie. She's lovely. Very helpful and pleasant. In no way pushy or snobbish. I have been ignored in the past at that same store but not today. I didn't plan to really shop when I initially entered the store but I saw some shoes that I HAD to have and she helped me build a beautiful outfit around the SHOES:D I ended up spending $3k and leaving extremely happy.

Recently went in for a pick-up of on-line order. Item didn't fit correctly so the staff made…read moreexcellent alternative recommendations AND they had in-stock all the recommendations in my size. The staff could not have been more knowledgeable and personable!

In my experience, if I'm not ignored completely at this location, the employees will make an effort…read moreto make me feel as unwelcomed and uncomfortable as possible. For their lack of customer service skills and completely off putting attitude, this is where I bring any of the items I need to return here from other locations or online.

I asked the sales person if they had a specific item, and she told me to walk downstairs to look…read moremyself because she didn't know. When I got back to the main level, she asked me if I had found it. Note I am in my 60s. Call me old-fashioned but generally if I ask a sales person about an item, I expect them to at least offer to help with the legwork. Never underestimate the power of customer service. In an era of online purchasing, every sales person in the store should seize the opportunity to make a positive impact for the brand.

Needed some quick help with a dress that I was wearing the next day to a wedding and the help that…read moreI received was outstanding and caring!! We are so lucky to have this business in our community and I more than highly recommend these kind people and business. 10000000% recommend! THANK YOU!!!

Visiting child needed a button sewn late on a Saturday afternoon. Not only did they take care of…read moreit, but they reinforced the other buttons--and did it all at no charge! Terrific service makes it clear that they've earned their long history in Larchmont.

I discovered this hidden gem in Yonkers by word of mouth. Jessie has an ecletic array of vintage…read moreclothing and accessories. I was looking for a 70's, gold metallic, disco outfit for an event in the city and to my delight, she delivered. I felt like a disco diva from head to toe. Of course the shopaholic I am walked out with three more outfits because there are too many goodies at her studio. I highly recommend Jessie of Bohemian Royalty if you're looking for unique, vintage clothing. Damn fly girl, Esmeralda ‍

This place is not a thrift as stated. It's by appt only. I was in the building and .the person I…read morespoke to said she was not there when I knew she was because I was up on the floor and heard her in the office. However she said she was out of town. Bad service. I rate this a 0 since I went and was not recieved

She is a wonderful problem solver, can add or subtract material so that clothing fits perfectly. I…read morehighly recommend this business and travel from Westchester County to do all of my alterations there.

This place is top notch. David's bridal did a hack job on my wedding dress alterations and I bought…read moremy dress here which was highly recommended. They made the corrections for a reasonable price and were so kind. They even steamed my veil for free. 5 stars a million times over!