11/28/25 There is nothing like walking into a department…read morestore during the holidays -- beautiful Christmas trees everywhere, lights sparkling, and different little pockets of amazing smells . I even snapped a few pics of the things I liked, because the setup really was gorgeous. The lines were moving quickly and everything felt super organized... until I needed actual help. I asked a lady with a scanner if she could check the price of a GUESS bag I was planning to purchase. She looked me up and down, rolled her eyes, and told me she "doesn't work in that department"... then continued scanning bags. I said, "Okay, then get me your manager." Suddenly her whole attitude changed: "How can I help you?" At that point I said, "You know what? I'm not spending my money here." Told my sister, "Let's keep it moving." And we left that store. Beautiful store. Terrible help. And that's all it takes to lose a sale.

How is this Macy's even still in business the outside of the store looks atrocious. Once you go…read moreinside and look for any merchandise worthwhile. It just does not exist, absolutely ghetto, and there's no help from anywhere or anyone, clothes are all over the floor. everything is at a disarray. I am absolutely floored how this place even stays open. They have nothing worthwhile purchasing in this store. They carry the worst brand names. The fashion is at least 10 years old and the HomeGoods area and the basement is embarrassing. I think the only good part of this Macy's is the Starbucks and this place is even a mess.

My husband and I came here over a rainy MDW weekend. My husband frequently purchases Ralph Lauren…read moreand was looking for some summer clothes. Sales people could not have been more rude and unhelpful. No greeting, nobody willing to help you find a size, let alone the dressing room. They were all chatting with each other or only interested in helping those buying custom suits. After 45 minutes of zero customer service we left. The people that work there act as though you are an inconvenience - this is your literal job. We understand stores get busy, but basic acknowledgment and courtesy go a long way. Disappointing experience, especially given the brand and expectations for customer service. Spend your money elsewhere - we went to Burberry instead where the salespeople couldn't have been more gracious.

Fabulous store. Great management led by Ms. Dana Roever…read more Classic quality apparel for the entire family. Wonderful home decorating and furniture department.

You know the store must have done something outstanding when you are sitting at home 5 hours away…read morebut still want to write a review and share your experience even though you have never physically been at the store. I've been wanting a certain pair of jeans for awhile, but with lots of retailers having Friends&Family, thinking R&B might have one soon, I decided to wait. This morning, I found out that there was indeed an F&F event but my size was sold out online. I decided to call the store closer to me (45-minute-drive) to see if they had anything in stock. I was out of luck, but was also directed to the stores that might still carry what I was looking for. Long story short, the store that was supposed to carry those jeans told me they didn't have the item, and sent me to a goose chase. After calling 4 stores and had no luck anywhere, I decided to call the Manhasset location. I'M SO GLAD I DID!!! I spoke with Diana (i hope that's how her name's spelled). She could not be more sweet and helpful. She first looked up her own inventory as well as online. As expected, my size wasn't available. She then offered to check other stores and found a few stores indeed still carry the item (while she also explained to me that the actual inventory might not be entirely up to date, and we all know that's the case sometimes, no biggie). Instead of having me call all over to get those jeans, she offered to personally get in touch with one of the stores to locate a pair for me for a charge send. I used to work for the company (which I did not disclose until later), so I know charge send is a service all the stores offered. But among all the people I spoke with today, Diana was THE ONLY PERSON who offered to do that for me, all for a pair of sales jeans!! She literally made my day, and I am so appreciated of her going above and beyond and even went out of her way. I'm not sure why some R&B stores don't seem to be on the same page in terms of customer service, maybe Manhassets location has better training? Anyhow, I know now that I'll definitely be calling Diana and her store from now on when I am in a hunt for some new additions to my wardrobe!

From the owner: Inspired by a desire to create beautifully constructed clothes, rag & bone prides itself in the…read moretime-honored techniques of supremely skilled, local manufacturers at some of the oldest factories in the country. The importance of quality, expert craftsmanship and attention to detail resonated deeply, informing the brand's core philosophy. With a downtown sensibility, signature clean silhouettes and an inherent integrity, rag & bone continuously redefines urban style.

Located in the Manhasset shopping center, Theory offers a lot of nice, chic looking clothes from…read moretops to jackets. The clothes here are expensive but they are of great quality. They do have sales here as well and often, you can catch a nice jacket for an affordable price. My mom bought me a nice jacket from here, but unfortunately it was too big for me. I came here to exchange it but they didn't have my size and they also ran out of it online. If you buy things from sale prices, you cannot get store credit but can only exchange your item. That's a bit inconvenient in the case that they run out of sizes because you're left with a item that doesn't fit- big or small. The salesperson was nice so no shame there but if you're planning to get someone a gift, make sure you know their size. Of course, ample parking here and lots of other high end brands are here.

Theory has some good clothing, especially jeans. Ample surface lot parking is available nearby as…read morewell.

This is one of my favorite designer stores in the state of NY that Is why I did not leave a bad…read morereview. Please retrain your security staff, they denied me entry at 5:50 today Sunday the 21st of December . As someone who worked in the retail space that isn't how business is done the shop closes at 6 .

One of the best stores in the world. Love the staff, love the assortment…read more Definitely a destination worth visiting!

When I attempted to return an item with my emailed receipt, Trudy refused to scan the item or…read morereview the receipt. Instead, she dismissed me, sucked her teeth, walked away without a word, and falsely told the Assistant Manager the dress was not in your system--even though I had proof of purchase. Because I found her behavior suspicious, I recorded part of the encounter on audio, which supports my account in addition to your in-store camera footage. This evidence clearly shows Trudy failed to follow procedure and misrepresented the situation to her manager. When confronted, Trudy displayed open hostility. After I told her she was being racist, she abandoned the register and walked off the job mid-transaction. The Assistant Manager later said they would make an "exception" to process the return, which was insulting since I had a valid receipt. The store manager's nonchalant response further demonstrated a lack of seriousness in handling this discrimination.

I finally found the time to return to Marshalls, and as soon as I walked in, the atmosphere was…read moretotally different from earlier in the year. The clothing displayed in the women's section was unappealing, with the entire section being disorganized. I was specifically looking for spring/summer colors since the weather has been getting warmer, but the clothing was very dark. These issues were only found on the first floor, hence me giving this review two stars, the second floor was very organized and I was able to find my necessities easily. Hopefully this review can lead to positive changes as I truly loved shopping here.

Customer service acts like Hermes. They don't even…read more Acknowledge you when you walk in. Never anything available Not even denim for women

Impeccable service from Susan S. She is knowledgeable about the brand and offers thoughtful…read moresuggestions across all lines. The store is inviting and well-appointed. There is a beautifully curated selection of shoes, apparel and handbags.