This place is awesome!! I moved over to Dallas and of course needed to find a new doctor. Read…read morereviews and new this was the place I wanted to try and I am so glad I did. Got in right away and everyone was super nice and helpful.

I finally like and trust my doctor! I decided I needed a PCP and went searching. I found Dr…read more Allamon in D Magazines Best Doctors in Dallas. In my research I found something that she said she prefers to treat naturally and to work with the patient and be more personable (I'm paraphrasing). That's exactly what I was looking for. I usually feel like doctors are somewhat judgmental and indifferent but she's just amazing and easy to talk to.

I have been a patient of Dr. Steven Pounders and his group for about 10 years, and the care I have…read morereceived from this exceptional doctor and his whole practice has been beyond kind and the very top of care. This is the best practice I have EVER been fortunate enough to have been a patient in. I would highly recommend this doctor and his practice to anyone hoping to find the best professional primary care in Dallas. The word, Great, is thrown around casually, but this wonderful doctor is truly a great physician and person. His staff is friendly and does their jobs with professionalism, yet with a thoughtful and more than pleasant demeanor. Beautiful offices and a wonderful central Dallas location. I have always felt valued, encouraged, and safe in this practice. Margaret D.H.

I have been coming to this practice run by Dr Pounders for over 25 years. I consider him and his…read moreentire staff the very best at what they do. I actually have seen Erin Simms for the past 4-5 years and she has taken extremely good care of me. I would recommend her as well as Dr Pounders to anyone needing a primary care physician here in the Dallas metroplex . Their office is conveniently located in the Oaklawn area, just west of the Dallas tollway at Wycliff. His compassionate staff will make you feel at home and hopefully you will become a long time patient as well.

UPG is where I'll be coming for my Infectious Disease, and general Primary Care for the future,…read moreuntil they shut the doors...or they send us all away, which I don't foresee happening. Dr. Hays, Dr. Lee, Dr. Graneto, ALL of the Nurse Practitioners...they're all wonderful! That being said, don't come in with attitude. They won't tolerate it, and that's not a bad thing. They WILL ask you to leave if you're being rude or unruly, or not wearing a mask. ALSO, wear a mask -- it's required in THEIR building, by law AND by request -- don't have a mask on and they're going to provide you one, or send you home if you refuse. It's just that simple. I've seen a lot of people complaining about insurance issues on here as well, and you can't blame your horrible insurance companies that didn't bill you correctly, as a mistake from the practice -- my partner and I both see the same doctor, they CODE us for exactly the same things, but due to my advanced stages of certain issues....they cover more for me than they do for my partner who's slightly more healthy. I have X number of issues, and the Insurance Company knows this -- if you're ever unsure of charges, call your HI Company first -- I can almost guarantee you, THEY messed up the billing and coding....not UPG. 99% of the time, this has been the case for me. I cannot say enough good things about UPG, and I credit them with basically saving my life. I was wasting away to nothingness and couldn't figure out why, and they finally found an answer for me, and now I'm feeling much better than I ever did before I went in to see them. What to Take Away: Don't blame OTHERS for your LACK of planning. This is basically 2022, the year of LEARNING HOW TO WAIT! We're all going to have to adjust, and re-learn patience. No one has any patience at the moment, and that's a huge issue. Calm down, reset your expectations for the new COVID era, and come back to reality. We're going to ALL be waiting this out for a while. Buckle in!

Keeping it at 1 star. The phone response has much improved but the clerical staff are not very…read morefriendly and they are just not personable or professional. Last thing I want to see is a nurse wearing headphones or who has to ask the patient what their weight was because they "forgot" and they do the bare minimum. Maybe Vanessa was just unique and cared for her patients but their replacements are there just there to collect a check or so it seems. This place has lost everything that made it great, and can't bring myself to recommend them to others. Do better or at least do something.

Dr Vasquez is an excellent caring person with a great staff, highly respected and would recommend…read morehim .

Dr Vasquez was my PCP for many years. He was attentive and caring. I was wound very tight…read more In 2014 I got sick. I pretty much went into a state of panic. I needed some anti-anxiety meds. He basically dropped me. Didn't even have the decency to call me and speak to me like a human being. It was very disappointing. I don't care about Concierge Medical charges or anything else. I thought we had a "relationship" as he saw me for years. He is simply another example of our failed and flawed medical system. I am no longer a young man. Likely, my days are numbered, and my issues are far more serious than his capabilities would serve. That being said...I could never recommend him because of how I was treated. NEVER.

Wonderful doctor. Patrick took good care of me for almost 30 years. The entire office staff was…read morevery friendly and helpful Thank you.

Have been using Dr. Daly for many years upon great referrals by others. Although he is an older…read moreDoctor, he is a wealth of current information and always professional . His office staff is always super friendly and helpful.

Had a routine checkup and appreciated the straightforward approach. The doctor listened carefully…read moreand explained the plan clearly.

In about 10 minutes I ran into Nurse Adeline…read more The first 10 minutes after arriving, I was politely moved around as the staff worked on my Brother and told me to wait for the ICU team to give me an update. Then....I meet Nurse Adeline! Nurse Adeline explained every piece of equipment and shared the medicines he was being given. She helped shift my Brother up in bed, helped the patient outside his room, and shut the door to ER area C that wasn't closed.... all in about 3-5 minutes. She was friendly, helpful, and observant! I'm happy he is being cared for by her and the other staff I met this morning in his room! Keep doing a great job hiring great people!!

Eric & JJ were both very nice & professional. Took care of me right away! They were very thorough…read morewith their exam and explained everything to me.

Office staff is always pleasant. Attractive and comfortable waiting room…read more Doctor Schmidt runs amazingly on time. Always a caring, through examination.

Excellent doctor. I've been a patient of Dr Lee for more than eight years. He's fantastic! I…read moreabsolutely trust him with my medical care.

I've been going to see Dr. Lee for a long long while now, 8 years at least. Dr Lee is very…read moreprofessional and very knowledgeable when it comes to medical terms, answer all the questions you might have, and make me understand further how today medicines work and its procedure. He's friendly too. Give him a try, you'll be taken a good care of, just like family.

She was my PCP when I lived in Dallas and I thought she was a horrible doctor. She was down to…read moreearth but always in a rush and obviously overwhelmed. She even screamed at me once because I had old vaccination records sent to her Office from previous providers since she was going to be my new PCP. Since then, it looks like she has shifted to a Concierge service, if she performs like she did when she was my doctor, she will not last very long at all.

No longer in practice? I called to make an appt with her and that was the information provided…read more Just a heads up!

I see his associate, Valerie Gonzalez. She is very empathetic and quick responding to questions and…read morerequests. Highly recommended.

Great Doctor and staff, just know DO NOT BE LATE! Not even 5 minutes! If you are stuck in…read moretraffic, call and reschedule, pay the $50. fee. If you are not close, consider sleeping in the car overnight, but... DO. NOT. BE. LATE.