Dr. Lauren Carlson,is so kind. She explains things ,making easier to comprehend. And takes time to…read morelisten and her staff is always courteous.

This review is for the office staff ONLY, not the medical staff. I get a med check and blood draw…read moreevery three months. I make those appointments well ahead of time. Day before my scheduled appointment I get a text showing my 9:00am appt. A little later I get a voicemail indicating I needed to change which PA would see me - no problem. I call in, change docs. Arrive at my appointment ON TIME. I wait an hour, watching people go in, people who arrived after me go in. I go to desk, she says, your appointment is for 10:30. I say no, the text and voicemail said 9:00. The woman sitting in the scheduling chair turns and says (not to me) I called her but I don't know who she spoke to when she called back. I return to my seat, find the voicemail that says 9:00, go up and show the desk clerk and the scheduling woman doesn't let me finish and says AGAIN, not to me, I CALLED HER IT WAS 10:30! Here's the thing, I'm going to wait no matter what, I need the meds and blood draw. We all make mistakes, myself included, a little courtesy from either clerk, an apology, (sorry for the confusion) would have been appreciated. I work in customer service and the attitude, tone, and behavior of the scheduling woman would be something they could be fired for at another institution . To have that experience at the doctor is enough to give me pause to change doctors. Very disappointing and leaves a very bad taste in regards to this office.

I've been coming here for 3-4 years now. The doctors have generally been great, but the front desk…read morestaff has always been a weak point. I never let it bother me too much--until now. This time, they were beyond rude to my parents, who are elderly and prefer speaking Vietnamese. The front desk acted like they were above everyone else, showing a clear lack of patience and respect. It took two weeks just to refill a prescription and three weeks (with multiple reminder calls) to get a referral that we still haven't received. Completely unacceptable. Bottom line: the front desk is unprofessional, rude, and disrespectful--especially toward older patients. Save yourself the stress and go somewhere else.

I've been going to this clinic for 4 years. While the doctors are generally okay, the front desk…read morenurses -- especially Nurse Cam -- are consistently rude, dismissive, and completely unprofessional. I chose this clinic as my parents' PCP because they don't speak English well. Instead of offering patience and support, the front desk staff talk down to elderly patients and treat non-English speakers with disrespect. They act entitled, like being a nurse makes them superior to the patients they're supposed to care for. My mom has a herniated disc and has been in pain for over a month. She asked four times for a referral and called multiple times for her annual checkup results -- no one followed up. The most frustrating part? The clinic never even bothered to call my parents about their results. They just waited until I, the daughter, had to chase them down and push for answers. When I called again, Nurse Cam denied my mom ever called -- which is untrue. I have the phone call history to prove it. Instead of helping, she refused to let me speak to the NP and told me to wait another 2 weeks for the referral. Then, she told the NP that I was "mean" to her. The NP ended up calling my mom -- not to check on her pain -- but to complain about me and tell her to tell me to be nicer. That's unacceptable. If the front desk had done their job, I wouldn't have had to step in. I wasn't rude -- I was advocating for my mom who could barely walk due to the pain. This clinic's delay, dishonesty, and complete lack of compassion are shocking. A month-long wait for a referral, no follow-up on checkup results, and disrespect toward elderly and non-English-speaking patients is not just bad service -- it's negligent. If you want your family members to be treated with dignity and timely care, I recommend going somewhere else.

Dr.Saleem is an exceptional doctor that listens and very compassionate …read more I'm so pleased with her

Terrible doctors office with abhorrent service and useless hours. The posted hours are until 5 yet…read morethe doctors leave by 1pm so what's the point? If you have a full time job it's impossible to be seen without taking a whole day off work. Even if you're appointment is scheduled for early in the morning plan to be there all day because theyre late starting appointments do it's impossible to know when you'll be done. Was informed they require you to have appointments every month to stay on your mental health medicine or they'll cut you off. The thing is though they pick and choose when to enforce that policy because I was getting refills without monthly appointment then they decided one day I don't need my meds anymore. Lol They do offer virtual appointments but their technology isn't advanced enough or their WiFi is to weak. You can barely have a conversation and understand the Dr. I will say Dr. Saleem is nice and is a good doctor, however how the practice is run is incredibly unorganized and the policy's are not practical. RUN away before going here if you have a full time job and have regular medications. This Dr office is for people who have all the time to work around their schedule or elderly patients with no set schedule. Thank God open enrollment is back so I can switch insurance and get back to a real Dr office. I've had better care and compassion at a free mental health clinic in the hood. These people are deplorable. For anyone with diagnosed mental illness I beg you to go somewhere that actually sees you as a person and wants to help you and keep you safe. Seek help from those who WANT to help you not just want your money. Ps. At my first and only in person appointment there were dead roaches in the room I was seen in

I've been a patient of Dr. Hampton's for 7 years. When she moved her office to Garland, I had to…read morefollow because she is the best! She listens patiently to all my concerns with empathy, and she has treated all my illnesses well. I trust her because she has also gone through some of the same things! When I speak to Dr. Hampton, I feel as though I am talking with a friend. A professional and caring GP.

Dr. Brenda Hampton is by far my favorite doctor I have ever had. She not only makes you feel…read morecomfortable, relaxed, at ease but is very professional and knows what she is talking about. My sisters, mother, and my father go for our regular check ups as well. I see her for my regular checks up and physicals, blood work, and female yearly checkups. Her staff is quick and efficient and very friendly and funny! Cynthia at the front is such a fun sweet person to be greated by as soon as you walk in. Rachel & one more medical assistant (I can't remember her name) are AMAZINGLY SWEET AND FUN. They are very quick at taking blood and virtually painless. Overall, I really do enjoy going and just catching up with all the ladies and laughing. Such a great medical office for anyone and they accept a bunch of different insurance policies. Dr. B Hampton, you are an angel! :-)

We had to drive all the way from east Texas because we wanted a doctor that we knew we could trust…read more Dr Murdock is very knowledgeable, good at passing that knowledge on and instilling confidence. Just wish I didn't have to drive two hours to see my doctor!

You cannot find this quality of Primary care for the price anywhere in DFW. Other places either…read morecharge twice as much for no reason or else you get 2 minutes with the doctor or pushed onto a non-doctor. Here for half-price you get a very high quality doctor, who gives you all the time you need and has great bedside manner. I've sent all my family and friends here. Even with insurance to go elsewhere, often it's still a better deal to just go here. Been coming for 3-4 years. Super happy.

Dr. Patrick Boothe is a great professional and listens carefully to your needs. Both my husband & I…read morerecommend this doctor to anyone who needs a great psychiatrist, 100%! :-) Great staff, easy to make appointments and no paperwork nightmare.

This office, and Dr. Boothe are absolutely fantastic. The reception desk was very nice, and Dr…read more Boothe has an excellent "bed-side" manner. He took the time to get to know my on my first visit, was very thorough in my history, and really allowed me to discuss my concerns/thoughts on things. Its nice to have a Dr. that actually spends some time with you during your office visit, and that actually listens. I highly recommend Dr. Boothe. Absolutely 5 stars all around. He was even very responsive in MyChart with follow up results and discussion. My wife also sees him, and highly recommends him.

Affordable and friendly service. Another review said you need to speak Spanish to come here but you…read moredefinitely don't. Everything is bilingual. What I really liked is the doctor didn't rush through us. She spent time to make us feel at ease and educated us a bit on what what happening as well. Without insurance the doctor consultation was $55 and we paid another $20 for a urine exam. They were upfront about costs and asked first before preforming anything that would require additional fees. They did not accept care-credit at the time of our visit.

Great place I definitely do recommend. I had struggled so bad to find a doctor that was actually…read moregoing to hear me out. Once I came here I felt like I was able to be open up about all my symptoms without getting cut off. I paid out of pocket which came out to $414.00 but that was including shots and test work.

I just called to schedule my annual physical and was told the next available appointment is six…read moremonths away. Totally unacceptable!

This places only redeeming factor is Dr. Maxwell. The front…read morestaff was so unhelpful and downright condescending to my wife over the phone. Oh, and what business tells you on their voicemail that, if you leave multiple messages, you will not receive a call back. True story. I'm going back for Dr. Maxwell, and maybe some coffee. But seriously, some of that front desk staff needs to be at the DMV, behind the counter at a gas station in South Dallas, or me... because I hate my job too. But I hate it with a smile.

Not only is this clinic in an inconvenient location, but the entire operation is extremely…read moredisorganized. I've given this office multiple chances, and every experience has been disappointing and beyond frustrating. I called for a referral and had to follow up more than ten times before they finally sent it. I also have another referral from three months ago that still hasn't been submitted. On two separate occasions, I arrived for scheduled appointments only to be told they could not honor them. Most recently, I came in for blood work after scheduling the visit ahead of time, only to be told that the person who performs blood work "won't be here until next week." They also had no idea who I spoke with on the phone. This clinic is unprofessional, poorly managed, and far below expectations. I would not recommend wasting your time or money here.

From the owner: Weight loss Urgent Care/ Acute care clinic…read more Addiction Medicine Family Practice

The experience my father had at Scottie King MD's office was profoundly disheartening and…read moreunacceptable particularly for my elderly father who was seeking a new patient visit as advised by his insurance to est. care. His insurance sent him to this facility and assigned this horrible doc as his PCP- only to be turned away as they stated they do not accept his insurance To make things worse. As he was quickly dismissed -- the rude front desk man looked as if he didn't even wanna touch his insurance card and gave it back to him disgusted with TWO fingers. he faced blatant cruelty and disdain from the staff. The rejection of his insurance coverage further emphasized the practice's profit-driven agenda over genuine patient care. The front desk attendant's demeanor, especially towards my father, was demoralizing. I feel sooo sad for how my dad described how he felt. As a healthcare provider myself, witnessing such callousness fills me with profound shame and sorrow. I STRONGLY advise anyone considering seeking care here to avoid this practice at all costs. RUN FAR away from this establishment. Zero stars if I could.

Dr. King has been our family Doctor since 2014. He saved my husband's life by running a simole…read moreblood test that the Dr. Ohio refused to do. She gave him pain meds and sent him on. He had cancer. Dr. King does an excellent job of explaining your illness and treatment plan. I love this practice.