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    15 years ago

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    People searched for Internet Service Providers 391 times last month within 20 miles of this business.

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    Verizon

    Verizon

    (56 reviews)

    $$

    I m having terrible experience with Verizon to get some hep on unlocking the sim…read moreCard It IS JUST TERRIBLE hanging on phone for 50-60 minutes for five days in a row , everyone keep saying that it's wrong department and keep retransferring to each other Phone is completely paid off but I m just stuck now I want to switch to different carrier but now my completely paid off brand new phone stuck here

    Terrible customer service. I would avoid this store. I went in last Wednesday to pick up a phone…read morethat was ordered for me by my company. I was told we would have to order it through our B2B rep even though they had one in the store. We (my company) placed an order and it was to arrive on Friday. Friday came and no delivery. It showed up on Monday which did me no good since I flew out to head back home on Saturday. I requested it be sent next day air and was told they would. Here it is Wednesday and the phone still has not shipped. I was told that FedEx did not pick it up. I told them to call for a pick up or have it sent UPS next day air. They said "that's not how it works". They told me to contact my IT person and have them order a new one to a store near my home in FL. Absolutely terrible service. Victor the Assistant Manager does not return phone calls or reply to texts. How difficult is it to ship out a package?? Had it not been for the fact that our entire company is linked to Verizon (unfortunately), I would have gone to AT&T. The much better option for wireless service.

    Spot On Networks

    Spot On Networks

    (2 reviews)

    I'm hoping a yelp review will help me in get a hold of a manager. Or someone to follow up with me,…read moreat the very least. For the past month our internet has been out. I work for a luxury apartment community - spot on services our internet.. or so I thought. I've been dealing with these types of spot on issues for the last YEAR! We currently have about 6 open tickets - every time I call in (which has been about 7 times, in the last two weeks) they state the ticket has been escalated to a 'tier 3 agent'. 2 of those tickets are to speak with a manager. I've left 3 voicemails for the manager Jason, no follow up (been over a week) I've spoken with, Adam, Nick, Dean and I've even left a message with heather from billing. I am baffled from a customer service standpoint. I get it, more times than not it's usually not an easy fix. So tell me that!! A follow up call stating "hey I see your issue, here's an update...." Spot on services most of our sister communities - I will be speaking with our corporate offices to ensure we get the proper service we deserve. If that means no longer using spot on.. so be it. The agents who answers these calls have no way of transferring to a manager, nor do they even know the appropriate contact. Come on management. Maybe it's time you stepped in a bit.

    Our internet hasn't worked properly for about a month now. I call and they tell me that technical…read moreis looking into it and they will call me back, but I never receive a call back and the internet still isn't fixed. Not sure how these guys are still operating.

    Vinakom - isps - Updated May 2026

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