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    Villa Nora ALF

    5.0 (1 review)
    Closed 8:00 am - 8:00 pm

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    6 years ago

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    Catholic Hospice

    Catholic Hospice

    2.3(21 reviews)
    3.6 mi

    On last February 2026 my dad passed away at 88 years old. I am very pleased to say that my dad was…read morefor 1 year under hospice care at home and he received dedicated and excellent services from Catholic Hospice's staff. The entire team was great, very professional, experienced, and compassionate with both the patient and our family members. They also respond quickly to emergencies, all of them were very accessible and supported every time I reached out to them during that time of need. I am very grateful to Dr. Hernandez Cancio-Bello, he was very kind, very talkative and outspoken, the main Nurse Yasmine Rodriguez Rios who she visited my dad a few times per week, paying attention of my dad's vital signs, etc. and she was part of the family, like another daughter for him, taking care of everything he needed. The Chaplain Eliseo Seme Santiago who brought happiness and psychological support to my dad through his reflections and music, the Social Worker Yazmin Ale who answered my calls, guided me, and clarified any doubt for me. Every single person that came to my dad's house was not only extremely qualified but truly cared, including the 24 hrs. nurses like Jose Maria Redondo who was attentive to all my dad's needs. I had good experiences as well with the hospice equipment company "Life health Care Services", when the oxygen concentration machine it was broken, they replaced it, as soon as they could the same day. I highly recommend all of them. Thank you so much from the bottom of my heart, for all your help and support. Grisel Rebollar.

    The same way I once took my time to write a positive review, today I am writing to express my deep…read moredisappointment with this company. I want to make it clear that this review is not about the staff, but about management. This organization presents itself as a Catholic hospice, and as a Catholic myself, I find the treatment of faithful employees deeply upsetting and not aligned with the values God calls us to live by. As Colossians 3:12-17 reminds us: "And whatever you do, whether in word or deed, do it all in the name of the Lord Jesus, giving thanks to God the Father through him." Today I learned that after 18 years of lovingly caring for patients, Laura resigned because of issues related to pay and treatment. Laura had a gift -- she could turn my grandmother's saddest and most difficult days into moments filled with smiles, laughter, and peace. That kind of compassion cannot be taught, and it certainly should not be undervalued. This service is funded by the Archdiocese, yet the way loyal employees are treated does not reflect the core values the organization claims to uphold. I am now seriously reevaluating whether to continue with this hospice company and considering moving my grandmother to another organization where employees are treated not as numbers, but as human beings who deserve care, respect, and dignity. Because if compassion and love are not practiced within the company itself, how can they truly be passed on to the patients and families they serve? A valuable lesson to remember: the people out in the field caring for patients are the heart of the company -- not the ones sitting behind desks disconnected from the human impact of their decisions. _______________________________________________________________ De la misma manera en que en su momento me tomé el tiempo para escribir una reseña positiva, hoy escribo para expresar mi profunda decepción con esta compañía. Quiero dejar claro que esta reseña negativa no es sobre el personal, sino sobre la administración. Esta organización se presenta como un hospice católico, y como católica, encuentro muy triste y decepcionante la manera en que tratan a sus empleados fieles y dedicados. Esto no refleja los valores que Dios nos llama a vivir. Como dice Colosenses 3:12-17: "Y todo lo que hagan, ya sea de palabra o de obra, háganlo en el nombre del Señor Jesús, dando gracias a Dios Padre por medio de él." Hoy me enteré de que, después de 18 años brindando cuidado y amor a los pacientes, Laura renunció debido a problemas relacionados con el salario y el trato recibido. Laura tiene un don especial: ella logra transformar los días más tristes y difíciles de mi abuela en momentos llenos de sonrisas, risas y paz. Ese tipo de compasión no se puede enseñar, y definitivamente no debería ser subestimada ni poco valorada. Este servicio es financiado por la Arquidiócesis, sin embargo, la manera en que tratan a empleados leales no refleja los valores fundamentales que dicen representar. En este momento estoy reconsiderando seriamente continuar con esta compañía de hospice y pensando en trasladar a mi abuela a otro lugar donde los empleados no sean vistos como simples números, sino como seres humanos que merecen respeto, dignidad y cuidado. Porque si el amor y la compasión no nacen dentro de la misma empresa, ¿cómo pueden realmente transmitirse a los pacientes y sus familias? Una lección importante que deberían recordar: las personas que están en el campo cuidando pacientes son el verdadero corazón de la compañía, no quienes están sentados detrás de un escritorio tomando decisiones sin entender el impacto humano que tienen.

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    Catholic Hospice
    Catholic Hospice
    Catholic Hospice

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    MiCasa Senior Living

    MiCasa Senior Living

    5.0(2 reviews)
    12.2 mi

    My husband spent the last 6 months of his life here and I was very pleased with the care he got…read morehere. Everyone was so kind and genuinely caring. He was diagnosed with both vascular dementia and Alzheimer's in 2015, and eventually he needed more care than I could provide for him at home. They kept him clean and dry and well taken care of. Everything is done on a schedule here, and it's a good thing because the residents all know when meals & snack times are. They get changed on a schedule (and sometimes someone needs an extra change) and they keep a list of the residents for each changing time so no one gets missed. The facility smells clean and looks clean all the time. They have a dining room with fresh cooked meals for every meal, no prepackaged or microwave stuff. They have doctors, nurses, podiatrists, physical therapists, and hair dressers etc all come in, so the stress of taking him for appointments was gone. I didn't have to bring anything except for clothes and toiletries, they washed and/or provided everything else. The main "living room" on the first floor is used during the day for activities, and it has big windows and comfortable chairs for visiting in. Or you can visit on the covered back patio that has ceiling fans so it doesn't get too hot. The building has a backup generator, hurricane windows and is a hurricane shelter. I signed a paper that said he could stay there during hurricanes, which gave me peace of mind too. They have a fire sprinkler system in the whole building and fire extinguishers are easily seen on every wall. They are set up for 45 residents, and each attendant/caregiver has 4-5 residents to take care during the day, so everyone has help. Everyone knew my husband's name, which was a big deal to me. I wanted him to be treated as a person until the end, and he was. The monthly price was all-inclusive, so no added surprises. They billed medicare for his meds and doctor visits, so I didn't even have to do that. All I did was visit him, bring snacks, and sit and talk with him. Having him live at Mi Casa was a great decision!

    As a Nurse who visits this community often I have to say it is the cleanest, kindest and most…read moreloving environment anyone would want for their loved one. Mike and Rachel are the owners, they are very involved and present. The staff is incredibly kind, gentle and truly loving to the residents. I would not hesitate to put my own parents here! A true blessing

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    MiCasa Senior Living
    MiCasa Senior Living
    MiCasa Senior Living

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    Villa Nora ALF - assistedliving - Updated July 2026

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