First Visit. Thank you to Doc Williams for helping those withot insurance. We are retired senior…read morecitizens. Doc offers a $99 cleaning and visit. Really appreciate that. Office staff are competent, efficient and friendly. Highly recommend this dental practice.

Absolutely not! I had a toothache and called for an appt. I had to wait 4days…read more I was there early, I watched 5 patients who arrive after me go in an 3 left before I was taken an hour after my appt. No one at any time said anything about the pain I was in. After the dr took a Quick Look, I was sent to wait for office mgr todo a treatment plan. I waited another 45 mins and walked out. Total time wasted in PAIN 3 hours! Don't go here if you have a toothache they apparently only want patients they can sell implants to!

Dr. Kakar is excellent! I've been several times. The first time I was anxious and warned him I'd…read moreneed to be put to sleep. I have a condition where I'm afraid of needles and even giving blood is an issue. Dr K assured me it would be fine and to my absolute surprise and amazement he worked the miracle. He numbed me; restored my faith in medicine and dentistry. Plus he allowed me to keep my teeth whereas two previous dentist were trying to pull them all. I went in under Dental Quest Insurance and am an adult patient. Honestly, Dr. Kakar is a God-send with a gentle chairs-side manner. His way with children is great to watch too! Also, he has a trusted side-kick, Ali. ..Oh and the pretty accented lady that cleans your teeth who's gentle and reassuring. Wow! This team is so incredible it's like a Marvel superhero bit. No joke! Treat yourself to Dr. Kakar's practice.

Now I am not gonna lie I have been taking my 15 year old daughter to this dental office since she…read morewas 8 and it was grate until about 3 years ago. 3 years go when covid-19 occurred it seems they got lazy and dirty. Such as for one my daughter got braces from there orthodontist and they put the brackets and wire so close to her gums to the point her gums were bleeding and sore almost every day but every time I told the doctor it was just "she just need to brush better". After that I was soon getting tired of my daughter in pain so I had them take them off and I told them and myself I would find a different orthodontist. About 1 year later they said she needed a felling for 2 teeth and I agreed to the felling but it only took as long as 15 mins. Every time she got a filling it would be quick but she would always still have to get more and more every visit. So I followed my motherly instincts and switched dental offices. She had her 1st appointment with the new dentist and they found 3 cavities, 2 of them were so deep they had to numb her 4 times and it took almost 3 hours to get out. They said she is gonna need a root canal within 2 years. I told them how at her last few appointments at the other office everything seemed ok but turns out the Kakar dental group was just putting a clay on the tooth and patching up not actually getting the cavity out. When I found this out I was very upset. So for anyone looking for a dentist office I DO NOT RECOMMEND Kakar dental group.

LOVE THIS OFFICE! They offer so much, from adults to children. Orthodontics and all! The staff is…read morefriendly and Dr. Kakar is knowledgeable and kind.

The staff has changed and they are very unprofessional and rude. They can't seem to keep records…read morestraight telling me I owe $700 when it only should've been $60. Then when I tell them, I'm sorry that's not what you sent me in the email and I showed them. They said that it must've been the wrong proceed I received. After I continued, they realized they were looking at the wrong patient record. Then I was told they don't accept cash only credit cards. My child went in for a cleaning and was told she had eight cavities. I asked to see proof because she had just been in there two months prior and was told everything's fine how can she get that many cavities and just two months? I went to another dentist and they said they didn't find anything cavities. Don't recommend this location anymore!!!!!

I have an absolutely paralyzing fear of the dentist. I went there with a loved one for support. Yes…read morethat's right I'm a grown adult and I needed my mom to come hold my hand that's how bad it is.From the moment you walk in they are very nice and welcoming. Tara took me back and was great. Then came time to see the dentist........he was very kind and respectful of my issue and intense fear. He truly put me at ease made it a better experience and took his time with a care plan for me.

This is the best dentistry I've ever used. My last dentistry had me terrified of dentists until I…read moreswitched to Freedom Family when I was 16, but now I'm okay with going in for my check-ups. The dentist and hygienists are all very attentive to the patients needs and comfort. The front desk workers are patient and friendly, as well. Recently, I had to go in to get a tooth fixed and they helped me pick the best option for my health, at a relatively low cost. I am extremely appreciative and 100% recommend.

My three year old had a check up with Dr. Kakar last September and I was pleased with the level of…read morecare he provided. The staff throughout the office were nice as well. The dental assistant who initially cleaned my sons teeth was gentle enough with him and didn't seem too bothered with his initial screams. Dr. Kakar engaged in some conversation with my son before the exam, which I believe lessened his anxiety after the cleaning. After the thumbs up from the doc, he offered me some advice on cleaning my sons teeth in a non-condescending way which was much appreciated. The waiting room was clean with a couple of toy boxes to keep the little ones busy. Some cartoon was playing in the waiting room and also on the tvs in the patient area which was a nice little distraction. A complimentary toothbrush and stickers were the highlight of the trip, according to my little one. The office will send out a postcard as a reminder for the next check up.

I took my 11 year old son for a cleaning and regular checkup and everything was fine into the…read moredentist came in and started checking up on him when he broke/ took out one of my sons molars, my husband told the doctor what had happened and he proceeded to ignore us, we kept insisting and of course we were worried about the situation, he kept trying to ignore and as we kept insisting he asked if we were sure if he had all his teeth before we came in ( my son is autistic so we have to brush his teeth for him, we do this everyday in the morning and at night, also we had brushed his teeth right before going into the appointment) we told him we were sure so he said we had to go to the E.R for x-rays in case he swallowed it, when my husband told him to refer us because he had been the one to do it, he got mad and just said if you say I'm the one that did it, tell the doctor that as if that would've solved the situation. I want to clarify that the issue here is not even the error that he made but the way that he tried to gaslight us in telling us that he had already lost the tooth when he clearly was bleeding, also as a parent of a special needs child this was devastating to be almost shooed away from a dentist office where I had been going for years. Please consider going here if you want to take your special needs child.

OMG--from the moment I first stepped into the office, I was greeted with truly high-touch service…read more Every step of the way, each team member did a remarkable job, taking the time to clearly explain all the details, recommendations, and options--without any pressure. I highly recommend them! The only downside of giving North River Dental Care such a great review is that it might take me longer to get an appointment--LOL.

The office was clean and cozy. The staff beyond friendly and efficient. Overall a great and…read moreimpressive first visit.​

Dr. Cruz and his staff couldn't be nicer, more helpful or friendlier - they are the best. The staff…read moremake sure you are welcome and attended to, answering any questions, and Dr. Cruz is welcoming, friendly and helpful about any and all concerns. He explains everything he is doing, gives a full report, and discusses solutions. Everyone here is a kind professional. The experience here is the opposite of a big, impersonal office with dozens of employees and expensive machines all over. He is quick and gentle with the ultrasonic scaler, and the hygienist was very gentle and thorough in the cleaning.

Highly recommended! Everyone in this practice is so incredibly nice! I broke a tooth and was in…read moreterrible pain and really dislike my previous dentist. I called Doctor Cruz's office after reading all the five star reviews at 9:05 AM and was being seen at 10:15 AM. The doctor quickly determined what needed to be done, explained it to me and his office scheduled an extraction for me. They are kind, friendly and efficient and really care. Complete opposite of what I am used to from my previous dentist. Thank you Doctor Cruz and staff!

WOW the patience of this staff. A textbook Karen stormed in today refusing to wear a mask,…read moredemanding she be seen without filling out paperwork and scolded them claiming having her temperature take was illegal. Instead of telling her off (which is what I personally wanted to do. They calmly repeated their policies over and over until she left. Moments later she came back shouting the same nonsense and berating the front desk attendee before leaving a second time. I cannot commend them enough for the excellent way they handled the situation. And I was very pleased to see them sanitize everything after she left.

I had an appointment scheduled for 05/14. I called on Monday, 05/05 to cancel the appointment. I…read morewas told she couldn't cancel the appointment because she couldn't figure out how. I called again on Tuesday, 05/06 to cancel my appointment. I was told it had been canceled on Monday afternoon. Now, 15 hours before my appointment and when the "practice" is closed, I'm informed my appointment was never canceled. If they can't manage to do something as simple as canceling an appointment, I definitely wouldn't allow them to "practice" their dentistry on me. Maybe this is their way to generate some income from no show fees.

I highly recommend Serene Smiles for your regular dentist! I've been a few times now, and every…read moreexperience has been wonderful. Booking An Appointment Part of the reason consistently taking care of my health is difficult is because navigating websites, setting up accounts, loading information, calling phone numbers, consulting various sources, etc. is mentally exhausting. Serene Smiles makes it SO EASY to book online. Now that I'm a regular, I've also taken advantage of being able to text their number to set or reschedule appointments. I also love that Serene Smiles texts me my appointment information and reminders. It truly couldn't be easier! Your Comfort Is Important Before my very first appointment, I shared during my booking experience that in the past I've had dentists who have grabbed my mouth and roughly poked around without me knowing what they were doing. I shared that my preference is to know what they are doing and why. Serene Smiles exceeded my expectations in every way, first with Sarah as my initial hygienist, and then with Kaitlyn. Both Sarah and Kaitlyn were so kind and patient with me - they explained what they were doing and why, showed me the tools, told me what they were doing, and told me there were some alternatives if I felt discomfort. They consistently asked me if I was comfortable and overall made me feel very cared for. Dr. Zain is also very gentle, and he goes out of his way to explain everything you need to know about your teeth and facial muscles. He also doesn't push unnecessary treatment - he prefers to try less intrusive options and wait to see if there's improvement. After my first appointment was so wonderful, I encouraged my spouse to give them a try, and he has had the same experience. Now I will encourage you to give them a try. You won't regret it!

I loved going to Dr. Zain's office. It felt like a home in the waiting room which calmed my nerves…read more The staff was very accommodating as well when I needed an x ray. I had to bring my baby and one of the nurses waited with the baby in the stroller. This was very kind! I couldn't recommend them enough! They made me feel like they cared and took the time to show me the scans and talk to me.

This place hasn't been reviewed yet? I thought I originally found this dentist via many glowing…read moreYelp reviews. Anyway: This is the best dentist office I have visited in the United States. The worst part about going to a medical provider, is having to wait (sometimes over an hour!) for the appointment to begin--this kind of wait has never happened to me Fredericksburg Dental Associates. I have gone to this clinic three times and I have never waited more than 2-minutes upon my arrival (and I always arrive early to every appointment). The dental hygienist is the one who brings you to your chair - which is in a private room (which I prefer!) and the dental hygienist gets to work on your teeth right away - so there is no waiting once you are sent to your treatment room. On my three visits, once the hygienist is done, the wait for the dentist has been minimal too! How do they do that? I really appreciate how well choreographed their timing is - I'm sure this allows them to see more patients and it also shows respect for my time. Dentist appointments used to take over an hour, but now they can take 30-minutes or less because this clinic is so efficient. I like how each of the treatment rooms are decorated a little differently. There's one children's room that has a huge whale mural painted on the wall in front of the chair (and secretly I want to be in that room!). The two different dentists I have seen have been friendly and I feel comfortable with their care. I appreciate that there is zero mention of stuff to buy like special toothbrushes or waterpiks or other things - some dentists do that. The only two suggestion I'd have (and would be for every dentist in the world) - please consider decorating your ceilings with images or word puzzles or something to look at while leaning back in the chair. And secondly, consider making it a little more obvious which clinic is the Fredericksburg Dental Associates office from the outside of the building. This clinic is next to a bunch of different medical care providers (and another dentist across the street) so some sort of more obvious visual would be helpful. Is a gigantic red toothbrush sculpture in the front yard overkill? I like that this clinic sends you text reminders about your appointment a week or two before the appointment and then again a few days before. They also give you a business card reminder with your name, next appointment date and time on a removable sticker that you can put on your calendar. I don't have a calendar, but it makes me want to get a calendar! A few days after your appointment, you get a survey asking how your appointment went. It's obvious they really care about patient satisfaction and it shows in the quality and cleanliness and efficiency of their care. Definitely recommended.

This use to be a good dental practice when the Galatros owned the practice. I never was informed…read morethat he had left - he was my dentist. After their departure I had a root canal there that was not good. Went back many times because it just didn't feel right. All they did was a little adjusting and said come back if it doesn't feel right. I thought I would get a second opinion for the problem. Come to find out one of the canals was never treated! Then, a piece of their grinding/digging equipment was broken off in one of the canals that was treated!! I was NEVER told of either of these problems. I am now paying additional $$s to treat and retreat the canals.