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Viking Travel

4.3 (6 reviews)
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Cruise Planners - Ginny Maurer

Cruise Planners - Ginny Maurer

4.4(5 reviews)
12.8 mi

Allison Mease was the Cruise Planner Allison & Ginny,…read more The cruise was awesome! Carnival seems to be re-branding we had a positive experience with all of the crew members, and quality of cruisers on the Vista. Cloud 9 Spa had me floating as I indulged in the 75 min.body , scalp, eye, hot stone massage. Each port offered a quick glimpse of the culture and atmosphere of the island. Next time ,I will spend more time at one destination to fully immerse in the experience, food , music with the local's. I will definitely post the POSITIVE feedback on the CARNIVAL website! Although, I have to share my experience with you Allison in comparison to my previous cruise planner. Your response to questions that needed clarity were delayed. The details were fragmented, I had to resend or leave a voicemail which took you a few days to respond. Once you received the full payment you appeared to relax and slack off with customer service . You even left me a voice that you were digging out from a trip to Michigan? I understand this was an extremely larger group perhaps in the future you may need additional assistance to make sure you communicate effectively if you ever have such a large group again that you can not handle.Or use the email data from all travelers to send out a mass email to communicate to all at once . I hope your Thank You cards will have a credit for transfer fees from MCO to Hotel and Hotel to Port ( etc) or a gift card or something as an act of Gratitude for booking a group of 40 cruisers. I have traveled to Europe , Caribbean and South America. After researching and viewing the rates and comparisons of what strangers shared....they seemed to had a more personal , quick response,organized planner...they had additional credits , bottle of wine for dinner, free 2 bag of laundry services etc... little perks that showed act of thanks and gratitude. Crediting only $25 to each 40 family member was only $1,000...you made a HUGE profit. No transfers were covered or discounted to or from MCO, Hotel, Cape Canaveral etc. I hope you will provide more rewards and perks , customer service for ALL of your future clients. Please note ....money, credit cards, checks, CURRENCY does not discriminate its a vehicle to purchase, to experience a Mc Donald's Big Mac v/s Grass-fed Beef Burger the latter is which I prefer when I eat red meat. I hope you will take this review as positive constructive feedback in order to increase your retention rate. I'm sure this is not your bread and butter business . I come from a family of business owners ,I know there is a different grit when it's a hobby verses when its the breadwinner! To survive all Businesses need Clients , a great product and experience to return. ... Word of mouth is a walking build board ! Tiffany

Ginny is amazing! She really takes the time to get to know what you're looking for and gives you…read moremultiple options. She always negotiates the best rates for you and makes sure you're going somewhere she would personally go. She gives you step by step itinerary and print outs of what you're doing, where you're going, and all details you need. I've used Ginny for multiple trips and would never go back to planning my own!

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Cruise Planners - Ginny Maurer
Cruise Planners - Ginny Maurer
Cruise Planners - Ginny Maurer

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AAA Car Care Center

AAA Car Care Center

2.4(137 reviews)
3.3 mi

Had an oil change performed on my vehicle on March 2025, but I did not want to have tires rotated…read moreas I was planning to have that done elsewhere along with balancing. They performed the oil change well enough, but they always seem to be a bit less welcoming when you state that you don't want the tire rotation service. My main issue, however, is that they did not appear to top off my fluids although they include a $6-plus charge for that service on your bill, according to the genial woman who checked me in. I ended up having to buy washer fluid myself to refill my vehicle's reservoir. Also, I would have liked to have gotten the checklist of systems they checked, and the videos they used to provide. Did they not check everything because I didn't want to have the tire rotation? I don't like having to think about that possibility. I'll likely still go there for oil changes, but I am hopeful service will be a little better overall.

Save time & money: go elsewhere!!!…read more My wife had a flat tire, and made the mistake of having it towed to AAA Car Care at South Square. They decided that all four tires needed to be replaced, plus a couple other things, and quoted over a thousand dollars (!!!). I said how about you patch the flat tire and I'll come pick it up- which they refused (!!!- professing deep concern about our "safety" lol). Since it was now mid-afternoon the day before Independence Day, I had to scramble to find another shop to tow it to ON MY OWN DIME (the lack of a spare tire is another story). Luckily I was able to find one and they patched the tire for $32; all the tires are just fine (no evidence of "dry rot" as claimed by AAA). This is a great place to go if you're itching to spend extra for stuff you don't need; otherwise you should GO SOMEWHERE ELSE!!!

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AAA Car Care Center
AAA Car Care Center
AAA Car Care Center

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Viking Travel - travelservices - Updated May 2026

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