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    Triad Connection

    4.3 (6 reviews)
    Open Open 24 hours

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    My RDU Airport Shuttle - Company owned vehicles

    My RDU Airport Shuttle

    (35 reviews)

    We used RDU Airport Shuttle to and from RDU recently. The communication with drivers was spot on…read more Arrival at home and RDU was on time. Vans were clean, and drivers were friendly and professional. No more Ubers for us when going to and from RDU. Maybe a few dollars more... but we'll worth it.

    We had a great experience with My RDU Airport Shuttle. I found this company on Yelp as a good…read morealternative to Lyft, Uber, and parking at Raleigh Durham International Airport (RDU). For this particular trip, My RDU Airport Shuttle made more sense than parking at the airport after doing the cost calculations. It cost $72 roundtrip, before tip, for My RDU Airport Shuttle to transport my wife and me from our home in Chapel Hill to RDU and back. It was a $33 *flat* fee plus $3 RDU Airport Authority fee each way. I tipped our drivers. I tipped the first driver with credit card. He had a Square card reader attachment for his phone. I tipped the second driver with cash. In comparison, at the time, rides with Lyft (Standard) and Uber (UberX) would have cost about $26 and $38, respectively, to get from Chapel Hill to RDU (one-way) using the set pickup time option. Note Lyft and Uber prices vary. Those just happened to be the prices I pulled at the time. My RDU Airport Shuttle isn't necessarily cheaper than using a ridesharing service, but ridesharing services aren't strictly in the business of transportation to and from RDU. I think there's some value in that with My RDU Airport Shuttle. For each of my rides with My RDU Airport Shuttle, I received detailed reservation confirmation emails and attached PDFs. They included clear instructions with what to expect both when departing RDU and when arriving at RDU. For our outbound flight, our driver, Ike, showed up to our home about 20 minutes early. He called and texted me to let me know he was outside. He told us to take our time. Ike wore a blazer over a Carolina T-shirt and picked us up in his Lincoln Town Car. It was nicer than your Standard Lyft or UberX. For our inbound flight, I received a text from our driver, Dexter, as soon as I turned on my phone after landing at RDU. He welcomed me to Raleigh/Durham and let me know that he had been tracking our flight. Per the company's instructions, we met Dexter at the designated pickup location: RDU "Prearranged Services" Zone 8 (purple sign). Zone 8 is for all airlines except Southwest. The Southwest pickup location is Zone 1. Dexter proudly wore his Raiders gear and picked us up in his minivan. Ike's car was unmarked. He also works for himself, Ike Transportation. Dexter's van was marked with "My RDU Airport Shuttle," phone number and web address. Both Ike and Dexter were professional, pleasant, and excellent drivers who provided smooth, safe, and comfortable rides. Thank you, Ike and Dexter. I would gladly use My RDU Airport Shuttle again. They have my recommendation.

    Charlene's Safe Ride

    Charlene's Safe Ride

    (44 reviews)

    I posted this review 23 days ago and I am still using Charlene's Safe Ride to transport my son to…read moreand from school. The service is amazing! Please give them a try and see for yourself! I just had sugery and am unable to drive my son to school. I searched the Internet for transportation services for children and didn't come up with very many. I kept researching and then I found Charlene's Safe Ride. I was a little nervous, but everyone I spoke with there were so friendly and understood my nervousness. They reassured me that they would take good care of my son. So I took a chance. This is my second week using them and I am very pleased. They arrive in the morning and call to let me know they are outside. If my son's pickup time from school changes, I have the cell phone number for the driver and I can call them and make the adjustment. I am notified every night via text of who the drivers will be for the next day. Fortunately, he has had the same drivers for the past week. That has made me feel more comfortable. Charlene's Safe Ride is a great transportation service and I will continue to use them whenever I need a ride. Thank you Charlene's!

    SO BAD! I wanted a safe service to have my daughter picked up and dropped off at the airport, and…read morethis ride was exactly the opposite. My daughter showed up at the car (that we paid $55 for the 20 minute ride) with a friend, the woman driver started yelling at her because she said you couldn't ride with someone else. THEN, as it turns out, there was a random boy that they were including in the ride?! How is it "Charlene's Safe Ride", when they put my daughter in the back with some random guy that she didn't know? Why would I pay $55 to have her ride with someone else? I canceled all future trips and highly recommend that you avoid this service.

    AAA Car Care Center

    AAA Car Care Center

    (137 reviews)

    Had an oil change performed on my vehicle on March 2025, but I did not want to have tires rotated…read moreas I was planning to have that done elsewhere along with balancing. They performed the oil change well enough, but they always seem to be a bit less welcoming when you state that you don't want the tire rotation service. My main issue, however, is that they did not appear to top off my fluids although they include a $6-plus charge for that service on your bill, according to the genial woman who checked me in. I ended up having to buy washer fluid myself to refill my vehicle's reservoir. Also, I would have liked to have gotten the checklist of systems they checked, and the videos they used to provide. Did they not check everything because I didn't want to have the tire rotation? I don't like having to think about that possibility. I'll likely still go there for oil changes, but I am hopeful service will be a little better overall.

    Save time & money: go elsewhere!!!…read more My wife had a flat tire, and made the mistake of having it towed to AAA Car Care at South Square. They decided that all four tires needed to be replaced, plus a couple other things, and quoted over a thousand dollars (!!!). I said how about you patch the flat tire and I'll come pick it up- which they refused (!!!- professing deep concern about our "safety" lol). Since it was now mid-afternoon the day before Independence Day, I had to scramble to find another shop to tow it to ON MY OWN DIME (the lack of a spare tire is another story). Luckily I was able to find one and they patched the tire for $32; all the tires are just fine (no evidence of "dry rot" as claimed by AAA). This is a great place to go if you're itching to spend extra for stuff you don't need; otherwise you should GO SOMEWHERE ELSE!!!

    Triad Connection - airport_shuttles - Updated May 2026

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