I ordered 6 U-boxes for our move this past June. They arrived without issue when expected. We…read morepacked our belongings and the boxes were picked up and put into storage at the Elyria U-haul as scheduled. I paid for a moving company to pick up the u-boxes and deliver to my new home, as we stayed with family until our new house was ready. However, I am told somehow the "order for box pick up at Elyria was canceled." I am told this happened on the Toledo end. When the movers went to Elyria to pick up the boxes, Elyria had no idea about my order, pickup or if my u-boxes were even there, as they did not have record. The movers had to wait for 10 hrs in Elyria for that u-Haul store to find my boxes, unload them into a 26' truck and then have the movers drive to my new house. I had to pay the movers for their time spent doing nothing at the Elyria store ($2,000) because they were still on the clock waiting for u-Hail to remedy the situation. I paid the movers to pick up the boxes from Elyria, drive to my house and unload the boxes and bring into my house. My husband and i were forced to unpack a 26 ft u-haul by ourselves when we paid someone else to do it, but they couldn't complete the job because they had been working 12 hours already because of u-hauls mistake. A Spencer, who identified himself as the owner of the Toledo store called me and informed me i would be getting a refund of $2250.00. I have not seen this refund, nor have I had any further correspondence from Spencer. I have called corporate u-haul several times telling them my experience. I did receive a partial refund of $500 from the Elyria store. I have yet to hear from Toledo or Spencer and have called and left several messages. I have also emailed the company. Save yourself the hassle and DO NOT USE U-haul U-boxes!!!!!!!!!! I also tried to return unused, new packing supplies i purchased from U-haul online that were extras and was told i could not return them to them to the Toledo store because "they were bought online" even though i had printed off the online receipt and handed to the manager there. Unbelievable. Unprofessional. Ripoff. Never again will i use u-haul.

Called on short notice and they happened to have a team available. They arrived in the time frame…read moreas promised, went over the details of the move, handled our items with incredible care and consideration, asked questions if they weren't certain where we wanted things placed at our new destination and worked expeditiously to minimize the cost. The two-man team of Demetrius and Cody B. made us feel reassured that they would get the moving van loaded and unloaded in the timeline we had requested. I give them the highest recommendation for your next move!

From the owner: Holland Movers is a full service moving company that provides: local moves, commercial moves,…read moredelivery upon request, college moving, packing service, in house rearranging (items will be placed where you prefer), and same day moving by default. We have been in the moving industry for seven years and have built a great reputation as a reliable moving service.

After reading the reviews for Balance Detroit Moving Co. I reached out and spoke to Sarah, who was…read moreso nice and understanding. I scheduled a move and Sarah accommodated my last minute scheduling. Sarah sent the POWER TEAM of Demetrius and Demetrio, whom I have affectionately nicknamed The DOUBLE D's (LOL). Demetrius and Demetrio arrived slightly early and ready to go to work! I had most of my things already packed in storage containers on wheels and few other things in boxes. Demetrius and Demetrio moved my items from the house to the deck off the backyard onto the truck and they were prepared with all the equipment necessary (ramps, bumper pads, etc) to make the move smooth, efficient and to prevent damage to my things. These two moved so quickly, I was amazed and couldn't pack my remaining things fast enough! They were willing to wait for me to pack or they offered to take my things as is but I had them take what was already packed. We met at my storage unit which on this day was surprisingly packed with people and other moving companies moving in. Demetrius and Demetrio engaged with the other movers and all were respectful to them during our move. Demetrius and Demetrio packed my unit as requested and they packed and stacked EVERYTHING SO VERY NEATLY and with care for my items. EVERYTHING was totally organized! Nothing could have gone any smoother than this move! The price value to book my last minute move was very good for me and I tipped them both as EVERYONE should do with professional movers such as these two. When I returned back to the house, it wasn't until the packed items had been moved that I realized how much MORE packing I still needed to do, so I text Sarah to schedule a FINAL move for 2 days later and I specifically requested Demetrius and Demetrio (The Double D's). Even on such short notice, Sarah made it happen and scheduled me. Again, Demetrius and Demetrio showed up on time even during a rain storm with high winds...ready to work and help me move all my things out. Again, they both setup my items in the house to move quickly during this rain storm and by the time they finished setup, the storm stopped and they moved everything out. I shed tears of HAPPINESS at how clean and empty it was in there when they were done. After they moved those items into storage, I again tipped them both because they were worth it! I am definitely recommending Balance Detroit Moving Company and the POWER TEAM - (The Double D's) Demetrius and Demetrio!!

The communication from the beginning and to completion was awesome…read more Darius n Terry were professional n helpful in the process. I was referred to this company n I also recommend them. Thank you

I tried to work with the moving company they asked me if I could change my time from 8:00 a.m. to…read more6:00 a.m. the day before the move. Since I was understanding I did this but they texted at 3:30 in the morning saying that they couldn't move me. This is very unprofessional I'm sure I'm not the only one that happened to.

3 hrs late, was charged $70 for handling heavy items , wasn't told about additional charge upfront…read more Wasn't given change back from additional cash payment ($30).