Terrible service. I went in to buy a vape. As the "employee" was ringing me up he was on his…read morepersonal cell phone talking about going to American Ranch and that he would be drinking Don Julio. He never even acknowledged me. As walked to my car and opened the vape and it did not work. I turned around and walked back in. He would not even let me exchange it for the same kind.

This is upsetting me to have to write this because I love this shop, but the reason I'm writing…read morethis is because it says it opens at 10 am. This morning I waited 20 minutes outside, knocked, lights off, door locked.. the barber next door was outside smoking a cigarette and said he's late a lot of the time. Disappointing.

This store has sold my 17 year old daughter over $300 worth of vape products over the last 10 days…read morewithout ever carding her. I went to the store and the associate working there on both occasions lied to me and said he always checks i.d. He would not give me the owner's contact information and stated he is in North Carolina. I am filing a complaint with the FDA as recommended by the Chesterfield County Police in hopes that they will be fined or investigated. I'm pretty sure the owner could care less about a Yelp review, but it's better than nothing! I may go over there and picket one day this summer just to piss them off.

I do not have very much faith in the store because I went and asked for recommendations and was…read moresold a THC - oh pen that is illegal interstate. I told I went back two days later and told the gentleman that the pin made me extremely sick and Weezy, and that it was illegal interstate and he was unwilling to return it because it had been opened. I proceeded to purchase some coils for a seahorse, and got home, and realized that there was only four coils instead of five which means someone that works there would've had to have taken one out and put it back. I do not want to call the store because I do not sure if they will do the right thing do the right thing. so sad you cannot trust people to do the right thing and care about you or your hWaltham or the fact that you pay for a product and do not get all of it or get to use it. there are so many stores out there, I would definitely pass on this one there is even one right across the street.

This was my first time coming in here and the two gentlemen that work were working were very nice…read moreand knowledgeable and they helped me fine what I wanted. It's in a shopping center with dollar tree, children's museum and an Italian restaurant and much more.

will Not be back we paid $53 and have the recipt and did not get the bags ! i will be telling…read moreeverybody about this place and telling them to leave a bad review. I have over 4,000 followers I want to speak to a manager or corporate !! the solution was not solved She told us it did take out of our bank account, but she could not give us the bags because it did not clear on their end.

I love zaza and his other stores... the best vape store! Great prices and selection. Employees are…read moregreat as well.

I wish they had a phone number other then that I love the store . The people who work there are…read morereally nice and knows there Products

I found these guys online and was impressed they still had German RooRs still in stock. I've done…read morebusiness with them twice now and have been pleased both times. Jimmy and the staff are awesome! Look forward to doing more business! I highly recommend!

I love this place!! I go there often and the staff is amazing. They're all so knowledgeable, super…read morefriendly, not just with me because they know me, but with everyone I've seen come in the shop while I'm there. I have Multiple Sclerosis for 37 years now and terrible pain and peripheral neuropathy. The first time I went to the shop I was looking for something to help with the neuropathic pain that is always in my hands and feet. The staff is so knowledgeable, they know exactly what to recommend and they were willing to explain everything to me. Now I use the Kultivate Wellness 1000 mg. full spectrum pain relief balm, on my hands and feet every day. It has helped a lot more than I expected it to, and I give all the credit to the staff for helping me live with less pain The selection of items in the store is great too. There's a wide selection of balms, lotions, gummies, pipes, and now THC products (YAY!). The prices are reasonable and the value of whatever I buy has never let me down. I could go on and on about this place, especially the staff, I love the staff and the shop so much.

This shop is ok. The first time I went in the guy behind the counter was attempting to sell me a…read moretemp control setup. He was friendly, but spent 45min trying to get it to work and I ultimately decided not to purchase it. I went in again today to pick up some coils and the staffed seemed inconvenienced that I was there. The juice selection was pretty thin. Not a bad place but not a great place. I probably won't be going back.

Used to be 5 star. Alex left and it all went to hell in a hat basket It maybe closed by this week…read more Do waste your time

I don't know why their rating is low- they have everything you could need and then some. I took an…read moreannoying amount of time to pick a vape and he was so chill about it. They have awesome prices right now and holiday deals!! I got everything I wanted for way cheaper than any other smoke shop. Cary town tobacco is the best!

Sold me a defective device and would not accept any returns. Purchased item on the night of May…read more14th and by Monday May 16th the device no longer worked at all. Called and was told I could only return 1 hour after purchase which I wasn't told.

guy working was very helpful. had a great attitude talked about products very knowledgeable and…read morepleasant. thanks

I just needed to update my review to mention a few additional things about this great shop. The…read morecustomer service is still top notch, and they REALLY make you feel like you're family when you come in to this shop. There has been times after hours when the shop had just closed and I had an issue with a device, and Rudy had stayed late just to allow me time to get to the shop so he could correct the issue I was having. Management really cares about the customers and is constantly doing tastings of juice (for free) to allow the customer base to select the new juice lines that come in. Almost every day they run flash sales that they announce on their Facebook (so be sure to follow them there) on juices, RDAs, and even mods. The give aways are fantastic too, and the amount of free stuff given away just for being a customer over this past Black Friday was excellent. I should mention that they have moved to a new location (in the strip directly behind their old location) next to the Harley Davidson dealership. It's MUCH more spacious and very inviting if you want to hang out and lounge around. Of all the shops in the Chesterfield area I've been to, I've found La'Vape to be the absolute best in terms of customer service, location, pricing, selection, and atmosphere. Give 'em a shot.