Great place nice folks very friendly. Good products. I wish they were here in Georgia Nina read more

Friendly knowledgeable people who hooked me up with the perfect Vape for me to fit my needs exactly. Plus I got a free Voltage Vaping tee shirt and 10% off on my first visit. Went to another Vape shop and was not given the knowledge that I was given here. You must come here for all your vaping needs. read more

I live in downtown Richmond and drive 25 min away to get supplies every few weeks. I was getting tired of going to dirty vape shops with teenie-boppers working in them that had no idea about my device or devices I was interested in purchasing, or any basic knowledge on vaping. Everytime I go or have questions I learn something new! All of their employees are knowledgeable on everything they sell. Also, I like the fact they have a lot of different choices when it comes to flavors, too. And for the one-star whiner complaining about not having the veteran discount, I am a veteran too and I absolutely used to go to Avail for about 2 years JUST because of their veteran discount, until I realized their quality SUCKS & I could get better service from here. Not sure why veterans think they should get discounts on everything everyday. Ya, it's nice. But your not entitled. (Btw they have discount on veterans day). Also unlike Avail they have different type flavors from DIFFERENT companies. Avail just uses their own and it begins to kinda taste the same. All in all, I love this place. Not to mention it's cozy, easy to get too & CLEAN. No more dirty sticky vape shops for me anymore. read more

Had the opportunity to stop in on opening door for this B&M shop, and being that they are one of two shops available for e-cig/vapor equipment, they surpass their competitor by leaps and bounds (I also reviewed the competitor). The selection was decent for opening day, and logically will only increase as time moves on. I was pleased to see some advanced mods available for purchase in addition to many different clearomizer selections. I went in looking for some XL cartos and tank set ups but was told that due to the Chinese New Year that shipments were effected (for multiple people.) I was slightly bummed, but the owner himself personally messaged me on my Facebook (after I had posted on their business wall) and thanked me for understanding, and went out of his way to track some down to order for me, and just wanted to fill me in. That's pretty damn exceptional customer service. You guys over at VV stay on par with this sort of 'above and beyond' service, and you'll go far. read more

VOLTAGE VAPIN'--e-cigarrettes and more, Chester, Va: One of the best businesses around--smart, courteous, friendly! When we shopped Derrick was by far the most helpful, offering samples of blends, strengths, equipment. Once the purchase was completed, he and the rest of the crew were always ready to answer questions, show how to maintain the products, and make suggestions to fit Sherry's tastes! It is great to see so many returning clients at the store every time we are there! read more

When I first walked in the store I felt at ease with the color and decour of the place, and was greeted immediately for assistance. Was helped and felt welcomed with the chill green environment. Got some good tanks and great juices. Just didn't feel comfortable with one of the employees there, who kept cutting off the other, to put his input on everything I was trying. But on the other hand had a great experience. read more

When i entered voltage vapin' for the second time, it started off as a good experience as myself and other friends were curious about how to get started, the cost, etc. The sales person I spoke to, was friendly, helpful and knowledgeable. So for that alone, it started off positive. Now for the full disclosure, I had no idea that a person I was previously involved with worked at the store. He saw me, I saw him, there was 0 interaction whatsoever. Albeit we ended on not so amiciable terms, its still a place of business, I was there to shop and not see him. I did reach out privately, outside the store to inform him that I did not know he worked there and I was there as a consumer. That was all. He returned my message back stating that he could care less if i was there, he would treat me just like any other customer. But and I quote "Just fair warning, eyes will be on you when ever you are there. Take that how ever you want" It was one thing to try to be civil. If it just ended that at he would treat me just like any other customer, that would have been the end of it But now you are representing yourself as the rep of the business. And to me, you just made me feel less than a consumer. Now every time I would to come into the establishment., I will not receive the best customer service possible. I would be made to feel like a criminal, someone to watch and keep eyes on because one employee had a bad personal relationship with the person. Would some people say putting this on yelp isnt going to help matters? More than likely. I'm not going to argue, or fight. At the end of the day its supposed to be a business. And truthfully there are other vapor shops in the area myself or others can frequent without that level of disrespect. read more

Store is relatively large with display cases for both eGo-style units and a good selection of advanced personal vaporizers, mechanical and regulated. Accessories, tools, and several juices which may be sampled on the premises. Plenty of open space in which to move, lounge areas, friendly and informative service. Well worth a visit! read more

I originally went into Voltage Vapin' to find a product to quit smoking. I was immediately veered to the most expensive products in the cases and I told them that I didn't care to spend that much. They then moved me to cheaper alternatives and I ended up buyng a Kanger Evod starter kit listed at $30 and two 10ml bottles of vaping liquids at $7 each. Upon my return home I opened the User manual included with the kit and was surprised to learn that it should have included more than twice what I recieved for my purchase. Please compare the two below. Purchased Retail Kanger starter kit at Voltage Vapin': Kit includes: 1 Evod Batteries (650mAh EVOD battery) 1 Evod Clearomizers(around 2 ml) 2 bottom coil replacement heads 1 ego USB charger 0 USB wall adapter 1 User Manual Gift box $30 retail Retail Kanger starter kit should include (according to the user manual and online): Kit includes: 2 Evod Batteries (650mAh EVOD battery) 2 Evod Clearomizers(around 2 ml) 5 extra bottom coil replacement heads 1 ego USB charger 1 USB wall adapter 1 User Manual Gift box $35 retail at http://www.vapedojo.com/products/kanger-evod-starter-kit A single Kanger kit includes: 1 Evod Batteries (650mAh EVOD battery) 1 Evod Clearomizers(around 2 ml) 1 ego USB charger 1 coil head $15 retail at http://www.vapedojo.com/products/katana-kit-iii-kanger-evod-single-kit You can also find vape juices for $5 rather than $7 at this same site. This indicates to me that he not only split the starter kits in half, but also doubled the price of this half item as well. The vaping liquids are also sold at more than twice the price of retail that I have found online. I returned to the store and showed my printscreens from these other retail stores and he (Jay) went silent for a minute and then said that this was impossible as well as more statements that made absolutely no sense at all. I left the store knowing I had been had. This makes me wonder what else this owner slights the customer even though I have not researched his other items. read more

Have been purchasing fluid from Voltage Vapin' for a few years. The only fluid I will use comes from them. I haven't found another flavor anywhere that I like as much as the one I purchase from this shop. The customer service is outstanding. They always greet you as you walk through the door, and they are eager to help!!! I have nothing negative to say, and I recommend it to my friends and family members. I'm glad they are now open on Sundays, because sometimes that's the only day I have available to run errands. Highly recommended!!! read more

I had a great experience at this shop. I was looking to upgrade but didn't want anything too extravagant that required a lot of maintenance. I was helped immediately and given great advice on which device would be suited for my needs. He even set it up for me and showed me each step so I would know what I was doing. They only lost a star because I think their juice selection could be bigger. read more

Voltage is awesome! The employees very knowledgeable about the products they are selling. The prices are reasonable and they have a large inventory. They are also offering free classes on Saturdays. My wife and I will definitely be repeat customers here. read more

A+ customer service and knowledgeable staff. Good selection and great prices. Helped me stop smoking after 17 years of reds 1 pack a day. Best one I've encountered in the area. Worth the drive. read more

This team goes above and beyond for their customers. Took my mod in I was having issues and they resolved the issue immediately. You can't find this customer service anywhere. read more

Talk about a positive experience. The staff is so friendly and helpful. If you have questions, they are very knowledgeable about the products they are selling you. They don't try to push the more expensive things on you just to make a sale. They recommend what you should buy based on your experience vaping. Great place to shop. Highly recommended read more

Well I guess much has been said of these guys at voltage but they happen to be the strait up best around in every catagory even offered to try an fix a mod I didn't even buy from them if I could just remember to bring it in. LOVE THESE GUYS ! HOW COULD U NOT. read more

First let me start by saying that i have enjoyed Voltage Vapin but they changed there policy when it comes to Veterans. They used to give Vets a 10% discount. Today when I stopped and got some juice they told me that i was no longer qualified for the discount it is now only for active duty. I have been using the discount for over a year. Instead of just dropping the discount for vets they could have grand father clause. well Avail does give vets a 15% discount. read more

Great customer service and the staff clearly knows what their store carries as well as other products. And it's the staff, especially Seth, who should get a 5 star rating but their products didn't last. I am an experienced user of many mods, tanks, rda, rta etc.. and the few products I bought didn't hold up well. Nemesis clone lasted about a week before the button fell to pieces and their kayfun clone was slightly off and would never stop leaking. I have had great mods as well, such as their SVD, aspire nautilus and the VTR. Which I still use regularly after 9 months. read more

Amazing place to go if you cape or are interested in vaping!!! I haven't been there but a handful of times since it's pretty far away from where I reside but as far as I'm concerned it's the ONLY vape shop I have just about been to all of them at this point and every single time voltage has been the only shop I have bought flavors from that I didn't regret. The first time I went I bought son of a peach and code red highly recommend both read more

I will no longer shop at voltage vapin because I was misled into buying the wrong e juice at $18 per bottle. When I asked the salesperson which juice was not menthol because I will not smoke it he gave me caralina crush which is menthol!!! And after I got home and tried it that it was menthol. I spend on a average of $60 per month on e-cigs which voltage vapin will no longer get my business. I will also tell everyone I know about my experience as well. read more