BEWARE!! Would never recommend this company to a family or a friend. Had a horrible stay with this company. Although advertised on the property page that the rental came with A/C, it wasn't until check-in that we found the A/C was turned off for the season!! We were not informed this at check-in, we had to find out ourselves after the walk-through. After immediately contacting the company regarding this, they were of no help, just received a "sorry" and to open the windows. Well, guess what is right on Venice canals? Mosquitos and the noise of boats with the windows open! Had awful sleep, was too hot and kept up by noise. We tried sleeping with the windows and shutters closed (it was quiet that way), but there was no air circulation at all and no fans provided. I would have never booked this property and would have chosen to stay elsewhere or at a hotel if there was no A/C included. This truly ruined our trip and we dreaded returning to our rental. To be clear- the A/C being turned off for the entire season was not stated on the property website nor was I informed that the A/C had been turned off weeks prior to our stay. Upon return home, my emails back and forth with them to correct this was met with push back asking why I'm the one who didn't ask about the A/C prior to our stay! If something is clearly stated on the property page, I expect it to be something that is included and not something that I would need to ask about. Why should I ask about something that's stated on the website? read more

the keys to our expensive rental lo squero 2 entrance door do not work nor does the lock. the views on venice give special instructions on the difficulty of lock. why this rental agency does not fix the lock is beyond comprehension - i guess they are just too cheap. do not, do not, do not rent from views on venice. we always try to rent from homeowners, but nothing was available for our month plus venice stay other than views on venice and what a mistake. (all caps for emphasis - not yelling) jc read more

My daughter studied abroad for the Fall semester at Ca Foscari University. We were planning on her staying in the university housing, however, to our surprise it was full. So, living in California and trying to communicate with rental properties in Italy 9 hours ahead was a huge task. I finally came upon a representative, Annalisa, at Views on Venice and was able to rent an apartment for my daughter and 2 roommates for 4 months. From the start, Annalisa and the other staff members at Views on Venice that I dealt with were first rate and always very professional. Probably, the one thing I appreciated most was their quick response to all my concerns, as well as my daughter's concerns during her stay there. The apartment was as advertised and the girls loved it. We had visited our daughter during Thanksgiving break and had rented another property through a different service. We experienced many difficulties and really appreciated how attentive the team at Views on Venice was compared to a similar agency in Venice. My daughter could always count on the staff and was given an emergency number that could be called at anytime. Just to make a point of how above and beyond their service was during my daughter's stay, I will mention a brief story. On the day my daughter and her roommates were leaving to come home, my daughter left her backpack with important personal items on the water dock. She didn't find out until she was at the airport 40 minutes away. She called Annalisa, a Views on Venice rep., who went and found the backpack. She held it and kept it safe until a family friend visiting picked it up. Views on Venice is definitely a reputable company that you can trust, and I would recommend them for your stay. read more

A really helpful agency who will bend over backwards to make sure you have a great holiday. Their apartments are beautiful (and have a price tag to match) but worth it for a special occasion or a once in a lifetime visit. A small locally run company that has very high standards. I have never stayed in such a clean and well presented holday home before. read more

My husband and I rented an apartment on the Grand Canal for one week a few weeks ago. It was filled with mold and mildew on the bedding, closets, and the entire front wall of the apartment. Most of the mold was obscured by a very large cabinet so we were not able to initially understand the condition of the apartment. We did not have heat for the first three days and the night time temperatures were in the 40's. The remaining days the heating worked sporadically but the management was unresponsive to this problem. The owner was insulted when we pointed out these deficiencies. All in all, this company acted in bad faith and did not fulfill the terms of the lease. read more

We spent two fantastic days in Ca' della Luce apartment, simply perfect! Loved the area and the terrace makes it special. Glass of Prosecco in the evening under a full moon, what could you ask for more? The staff has been very helpful and quick to reply so was the check-in procedure. Already thinking to come back in spring 2017. read more