Beware, DO NOT USE THIS PLACE. I would give a ZERO star if I…read morecould. I brought a perfectly functioning phone with a spider webbed cracked screen in for screen replacement as they are the closest Samsung Authorized Repair shop. I waited 4.5 hours with excuses claiming hes having a hard time connecting with Samsung, before I left home to pick up my kids. Owner calls, asks, then accuses me of cancelling my "ticket" and that he can no longer repair my phone. I drive all the way back to the repair shop and not only is my glass screen mutilated, my phone no longer works. So after half a day waiting for a simple screen replacement, MY WORKING CRACKED PHONE TURNED INTO A NON-FUNCTIONING PHONE. Beware of this shady place.

I just received the most exceptional and impressive customer service I could imagine. I took my…read moreiPad into the Mooresville location expecting to pay $100+ for repairs. The agent took the item, went to the backroom and came back in 5 minutes with a repaired tablet. He then said "NO CHARGE" and I was stunned. He could have said $50, $100, or more and saved me spending $500 on a new iPad mini. This is truly rare and amazing service.

After 3 weeks having my X box they had every excuse for not even looking at it. I went back and…read morepicked it up and was told my $25 dollar deposit was non refundable! I will go every where else I can to get anything fixed now. I will never set foot in that place again ever!! 11

I took my iphone in to have the housing replaced which cost $267.49. However, while repairing my…read morephone they broke the front glass which cost $400 to replace. Ben M. did not call me to tell me about the issue. When I arrived to pick up my phone he was helping someone else, there was also another couple waiting to pick up a phone. After he handed the other couple their phone, I asked for the same. He later used me "cutting in line" as an excuse/justification be rude to me. He stated I cut in line & the other couple was just "picking up a phone." When I tried to explain I assumed I was there for the same he continued justify his behavior and be rude. If I'm being honest it should have been a red flag when the first employee (who's name I can't remember) tried to tell me it was illegal to place the back with OEM parts.

‼‼DO NOT DO BUSSINESS HERE.‼‼ I wouldn't even give them a 1 star if it didn't make me & I was just…read moregonna take them to small claims court but wanted everyone else to know as well. Got my back glass "fixed" & didn't notice it didn't fit in my case until I got home because they told me it would be 25 minutes but instead it took an hour, after demanding my phone back 4 times somehow they were magically done, he put the back glass on & rubber bands around it and told me to take them off when I got home. Note there was also glue literally all over my phone because of how rushed they were. When I got home and took the rubber bands off the phone didn't even fit in my $60 CASEMATE case anymore. I came back to give them a chance to make it right & he said he would fix it for half price lol. My phone fell out and broke due to it not fitting in the case all the way. His advice was to pay $50 to fix it again and buy a new case which would put me over $100 AGAIN in less than a week. Apple will not touch the phone due to them touching it so I'm out of a $1,200 phone. Unfortunately for them I would rather pay double what my phone is worth for a lawyer than to let them get away with this. Even if I loose I'll spend the rest of my life warning people of this business. Also edit to add, while I was waiting for my phone they literally told everyone the same price for every device no matter what it is or what happened to it & they hound you to fix it right then and there putting people in the most awkward positions. There's way better places than this one to get your phone fixed in the hickory area.

I purchased an item from these guys and after I got home, I wasn't happy with how it worked. I…read morereturned a few days later and explained my issue. The gentleman working was super friendly and understanding. He promptly gave me a refund

I HIGHLY recommend!!! I've used them 2 times now to replace an iPad screen. Both times they were…read moreextremely friendly and responded quickly and efficiently. I dropped my iPad off with them around 4pm and it was ready for me to pick up the next morning around 10am!! Knowledgeable and friendly staff!!

Recently had an iPhone screen repaired here and will never do business with them again. Was told…read morefacial ID would be repaired and it was not and the screen protector put on was not even one for an iPhone and totally blurred the camera.

They take advantage of you! They fix your screen with something cheap and it just breaks. They told…read moreme I dropped my phone the second time, i did not. Got it fixed Friday and it's Sunday and it cracked. So I go back thinking they'll fix it right since it hasn't been 2 days and it's cracked already. I'm a safe person and my phone is my life. My mind won't let me keep a cracked screen. They made me pay $140 extra after paying almost $200 the first time. Worst experience ever. Should've gone somewhere else but that's on me. Terrible service. They try to make you get more things and pay more as you're already spending $200

Great customer service would recommend them to anyone. they help my neice amd myself pick out a…read morephone case amd screen protector

Good service, very helpful and cost efficient. I had a cracked screen on my 12 pro max and they…read morefixed it within an hour. Quick and efficient. Very cost friendly and they work with your price point.

excellent service took a little while but we'll accomplished what. Great team from PC Tech to…read morefather and son!

Never go to cellairis ever I was there for 3 hours and they didn't fix my phone and then charged me…read more20 dollars for labor and workers are rude they were talking crap about me never go

Excellent customer service!!! Fixed my loose screen that had been replaced earlier with no problem…read more Manager was extra thoughtful and kind!!

The transaction was easy and smooth. These iPhones were…read morevery nice and cheap with warranty. I highly recommend this place to anyone who needs good quality cheap used unlocked iPhones.

Horrible customer service. Phones don't work. theres even a viral video of how horrible the…read moreemployees and the owner (michelle) treat ppl. Needs to go out of business

Back again because my daughter uses her phone as an assault weapon when traversing the wild world…read moreof horseback riding Marcus once again was straight up with the options and I ended up just buying a new phone. Good deal and he took care of everything. Next trip I'm just going to buy an OG Motorola bag phone that gave us cancer in the 90's. Seriously though 5 stars as always.

My 2016 MacBook Pro needed a new battery. With Apple stores not doing Genius Bar appointments, I…read morewas limited in who could replace the battery. A quick google search pulled up AppleJuice. I called on a Friday afternoon & spoke to an employee who quickly told me they would order me a new battery & I could come by next week. I came by that following Monday around 2 PM. They estimated a "few hours." I was so happy when they called me at 3 & told me it was ready! The price was reasonable, cheaper than what a competitor told me. The staff is very kind & knowledgeable. I'll return if I have any other issues with my Apple products.