Viera Diagnostic Center is the best! I am very claustrophobic so having to do MRI's isn't a…read morefavorite thing for me so I was able to talk my doctor into a cat scan and their machine is like no other machine l've seen before in a diagnostic center. It's short and I'm able to see out of the opening so l am good to go! The tech is super nice and made me teel very comfortable. The receptionist was nice and welcoming. Setting an appointment was easy and they are very accommodating to my schedule. Thank you all so much for a flawless visit.

Referral process: They declined our referral stating that the provider did not have the proper…read morecredentials---they didn't bother to call the provider and try to help. They sent us home. Numerous new referrals were sent via fax and Viera Diagnostic claimed they did not receive any of them when we called to follow-up. We asked if they would let us know when they received the referral and they stated that we would just need to keep calling to see if they received it. Eventually, I had to call the provider and receive a new printed copy through their portal to physically provide Viera Diagnostics. That should've been a sign! That whole debacle delayed us getting the x-ray. The appointment: The x-ray tech was kind and professional. Results: Results were never provided to my son's doctor. The x-ray was needed in a timely manner to make treatment decisions. At the appointment, they said it'd be 2-3 days. I never heard from them so figured they had sent results to the referring doctor, which is typically standard protocol (unless the patient or family is advised otherwise). Over a week later, I didn't hear anything from my doctor and when I called Viera Diagnostic Center to follow-up, I was told it'd be sent immediately (no apology or explanation was provided for the delay). However, nothing happened as our doctor still never received the images. Following a 2nd call and a request to speak with the manager, the results were suddenly received by our doctor. At this point, the x-ray was completed 1 day shy of 2 weeks ago. The results were simply an interpretation that sounded minimal---NO IMAGES for the referring doctor to review!! The manager never called me either. There is also no portal for the patient to access images. For a very simple x-ray, this process caused me a lot of stress!

I would highly recommend this to anyone needing a mammogram. They are considerate and…read moreconscientious. They also forwarded my results to my doctor in a timely manner. It was also very cost effective. Kudos

Went in to make an appointment, long story short, the snarky, passive aggressive receptionist tried…read moreto embarrass me and treat me like a child for all to hear, a comfortable Mammogram is not worth being treated like that by a person who represents a healthcare business for women, you would think they would have some kindness and compassion for women, but they certainly do not! Shameful behavior, retrain her, or put her somewhere away from the patients coming in the front!

I apologize as this is way late - I wrote it ages ago but I seem to have forgotten to post it so it…read moremay be a bit dated (like years!) : Soooo ... I don't get the bad reviews. Maybe it was a bad day for all involved but I feel that they were undeserved. I want you the reader to know I have no affiliation with Beach Medical other than being a patient. I'm not some paid-for person giving a review - these are my honest opinions: I'm in the process of getting both shoulders and a knee operated on in San Diego but I live nearby Beach Medical in IHB Florida. With this whole Covid thing all my appointments got tossed up in the air including my MRIs which were to take place in San Diego. I had a doctors consult scheduled May 6th and was to get the images done May 4th but my flights got cancelled. I'd driven past Beach medical numerous times (it's right across from Too Cool Cafe which is an awesome restaurant!) so I thought I'd give them a call on April 27th ... first, they were super professional and nice on the phone and were able to schedule not one, but all three MRIs in that week. In my experience it would take a month or more to schedule an MRI! ... so on to the visits ... The office was spotless and they were doing a great job keeping people distanced and everyone (including me) had masks on. Arleen was very professional and pleasant at the front desk, and Terisina was way too eager to take my copay ... lol ... As I saw them each visit we all joked around a little as I came in. Rod and Lizzy were my MRI techs and both were really nice, making sure I was comfortable and got me in and out of the procedure safely and courteously. OBTW the machine used was their open MRI which was much nicer than the closed ones I had been in before. Finally, I met Dr. Beirre. He was very nice, professional and quite courteous as well. All of my reports were sent to San Diego by the end of the week and they gave me a DVD to mail after the end of my last scan. I was able to keep my doctor consult appointment (via video) that following week and my doctor had no complaints whatsoever with the quality of the imagery or the reports. I want to say thank you to all the staff there for getting me in under such short notice, working with my insurance, and getting the results to my doctor promptly. Well done. :) CB

These are the nicest doctors ever and they actually care about you for once it's hard to find!!read more

I wish all healthcare providers were like Surfside! Easy to get to; little to no waiting; a…read morewell-organized social distancing system that avoids a crowded waiting room (e.g. you fill out paperwork in a sheltered, open-air space outside their second-floor location); and, crucially -- quality, professional care. They helped our young daughter with splinters and other maladies last year, and solved a simple ear problem I had yesterday. So refreshing to just be able to show up, and get treated by the caring staff without even having to wait. The young radiologist Chris is very helpful, and the doctor(s) and nurses are very pleasant and capable as well. They'll be my first stop for treatment!

In and out in minutes. Very professional. Went in for suspected tendinitis that turned out to be…read morebursitis.

My wife and I have been going to Brevard Skin and Cancer for several years. Before this latest…read moretime it was a positive experience. I had been scheduled for a procedure but when I arrived at the appointment I was informed about some limitations needed to ensure that results were good. At the time, I could not stick to those limitations and decided to reschedule the appointment. The office staff was unable to reschedule at the time and I was told I would receive a call to make the new appointment. After not receiving that call in a week, I called the appointment phone number and left a message (their message said someone would call back within one hour). Another week went by and I called two times in a day - same lack of result. The last time I told them that this would be the last phone call I made to them. I have still not received a call back. I am now in the process of looking for a new Dermatologist. While I had been very pleased with the medical professionals in this practice, I believe the patient (customer) service is severely lacking - in fact, this last time it has been completely absent.

Very nice and little wait time. Took good care of a few spots for pre cancer. Gave me two skin…read moreprescription for my skin. They are very busy and have to wait for an appointment if you are in a hurry.

My wife had an appointment here this afternoon and I was impressed by the professionalism of the…read morestaff and doctor. I was entertained by the kids playing in the waiting area. Then enjoyed a conversation with one of the parents. The receptionist knew the patients and kept them informed as to the punctuality of the doctor being late due to a traffic accident. The facility was clean, comfortable and professional. We drove for 55 minutes to get there, but it was a great little drive. To a professional facility. Dr. Ainsley is awesome.

As an adoptee, I have struggled most of my adult life with not knowing my medical background. I had…read morea breast thermography scan with Katie Ainsley a couple of months ago. It was the best, most uninvasive procedure I've ever had. I felt totally comfortable and I didn't have to endure the discomfort and downright pain of a mammogram. I have decided to have a full body scan in October when Katie returns to Brawley.