This place is great! Although they don't supply food, they've got everything for all your…read morerestaurant equipement repair needs! Quick service and friendly people! And the best part, is that you don't need a membership like other corporate places the next town over, which is great! Thanks Alex

Not worth the drive if they aren't willing to change the website for their closing time. They close…read moreat 5:00 P.M. not 6:00 P.M. showed up and the door was locked. Nothing worse than a misleading store.

Subject: Ongoing Quality Issue with La Chapalita Tortillas…read moreHello, I am a loyal customer and business owner of Birriería Castellanos Taquizas Events, and I have been purchasing products from your store for over 4 years. I regularly buy La Chapalita tortillas from your location at 1265 N Kraemer Blvd, Anaheim. I'm reaching out because over the past 4 weeks, I've noticed a consistent decline in the quality of these tortillas. They are coming out hard and stiff, not soft and flexible like they used to be. When heated, they no longer have the same texture, which directly affects the quality of the tacos we serve to our customers. This is a serious concern for my business, as my customers have already started noticing the difference. I've continued buying from your store hoping the issue would improve, but unfortunately, it has remained the same. I would like to know: If you are aware of this issue If there has been any change in product handling, storage, or supplier batches And most importantly, if this problem will be resolved soon I value your store and prefer to continue buying from you, but I need consistency and quality to maintain my business standards. Thank you for your time, and I look forward to your response. Sincerely, Javier Birriería Castellanos Taquizas Events

If you're in the catering business or the Food business and If our a small business, this is a…read moregreat place to do some of your shopping. This place has all your needs covered and what you're looking for at a great price. Has great customer service, fair prices, and is always clean and ready to serve. I've been going here for years and I recommend this place to anybody who is a small business Food and Catering Company. You do need a membership for this company.

2/27/26 Hubby was looking for a knife sheath to protect his new chef knife.... And me lol. It is…read moresharp AF I looked through the rolling pins, needed one for making dumplings but all they had was a plastic-like roller. I'd much prefer a wooden one. Additionally, I wanted to also look into getting a better whisk, but I think I will make the wood what I have. And I knew I was gonna need a digital scale to help me through my sourdough journey now that I was gifted two sourdough starters--one from Italy and one from France (one of my clients was very giving & thoughtful). The price is range from $40-$85., whoa! Amazon has them for about $30. I will have to think about this.. Met Gonzo, yes, that's how he spelled it, a delightful & enlightened staff member who was very helpful with recommending which would be best. We could've had a whole conversation for a half a day! LoL. In the end, I decided to think about it before purchasing one (turns out later, best decision I made all day) My glass measuring cup is in storage & I find it cumbersome so I bought a lighter version (2 cup). Happy with my purchase. Hubby bought his item separately & let me roam the aisles. Highly recommend this store. Gonzo was instrumental in making me feel welcomed & appreciated to be shopping here, hence the 5 star. As I mentioned many times in the past, I greatly value customer service. It's what keeps me as a return customer

Listen to this…read more.. Chef Toys wants to charge a 30% restocking fee if a product has to be opened and taken out of the box. But if they sell you an item that THEY took out of the box and have had on display, they want you to pay full price while claiming the item is still "new." We placed an order over the weekend for about $4,000 and were told it would be ready to pick up by Monday. I got there around 12, and the order wasn't ready. Not a big deal--we waited. Then we found out that one of the items included in our order was the display fridge. We told them we wanted a brand-new fridge in a box. The employee kept stating that they "just took it out of the box," but in reality, that fridge has been sitting there on display for a long time. We asked for either a boxed fridge or a refund. The employee did not hesitate to state, "I will meet you at the front and give you your refund," without even trying to offer another alternative or find a solution. There were no customer service skills from the employees or Buster, the manager. The situation escalated pretty quickly, and Buster very rudely kept telling me to stop talking instead of trying to handle the situation professionally and understand why we were upset. We have been doing business with Chef Toys for a very long time, but today they lost a customer because of Buster and the way this situation was handled. I do want to acknowledge and thank the Director of Sales. He understood the situation and very calmly tried to find a solution. Unfortunately, by that point, it was already too late. He showed the professionalism and customer service that we should have received from the beginning. He should be hired as the manager instead.

Lots of syrup options here and good pricing. I will definitely be back to stock up when needed!read more

Visited on the weekend, about an hour before closing. Thankfully, there wasn't any shame upon…read moreentering and I love how there's so much to go through. I felt a little rushed as I didn't want to stay too long, could definitely check things out for more than an hour. The shop itself is comparatively small but it is PACKED. There are things from the floor to the ceilings and the aisles are narrow, even scooching past someone would be difficult, especially if you or them were holding something. the owners speak English and can help you find whatever you are looking for. Prices are so reasonable and with the increased tariffs, alot of the price tags are crossed out, but the final price is still great, especially for the quality. Parking is small, each space is labeled for each shop. Would definitely shop here again in the future!

Just got an awesome ice machine delivered through them. It went 600 miles with no damage. They…read morereally know how to pack their products and I got the best price by calling them directly. They were very friendly and professional and prompt about sending out the ice machine.

Ordered a double oven for our school. The staff at Mike's was responsive answering all my…read morequestions and concerns. They followed up after shipment was made. The unit arrived in NC in 5 days. It was exactly as advertised. The unit is exactly what we needed. I highly recommend Mike's Restaurant Supply.

Thank you for your kindness in providing us free samples of your product. They will be put to good…read moreuse!

I've been working with them for several several months already and ordered multiple times. So far…read moreso good. Easy communication, good pricing, fast turnaround time.

This place has everything a restaurant/ cafe needs, and if they don't have it in stock, they will…read moreorder it for you! Professional, friendly and knowledgeable staff!

Only reason why I come here is because it's close. The husband is super nice but the wife. Let me…read moretell you.... She always has an attitude. She's super mean if you ask her any little question. If you guys have time go somewhere else for your restaurant supplies.

Great company and great service. I'm not very please with some of the warehouse workers like…read more(HUGO) .. his very mean person with others. Bosses should considered be more aware of how they treat others harrassing bullying or humiliation towrdsbeach others. I don't like that hugo person.. he should have more respect in treating others.. thank you

The manager Phil is highly unprofessional, maybe he shouldn't be trolling Instagram on company time…read morecalling women fat. Is that really how you want your company represented?

This place exceeded my expectations. If you need anything to cook with, you'll find it here!…read more Helpful staff also. I wish I could buy everything here.

They always are so helpful, shoutout to James tho he's a rockstar!! Amazing staff, friendly and…read morealways there for all of our resturant needs! Prices are always the best. And the fact that they have options for any budget!

I love this place as they make it affordable to buy restaurant equipment that you know was going to…read morework. Joshua works there is always very very helpful and they know the equipment very well. The auction is easy and not intimidating I have yet to purchase something that doesn't work and if it doesn't they let you know ahead of time really really great place especially for companies who are starting out and need a little bit of break financially.

This place is a must for great deals on Restaurant equipment... Sales guy there Josh is awesome,…read moregreat customer service... Auctions every other Wednesday, starts right at 11:00am, I would get there at least 15 Mins early gets busy and parking is limited.