I go here all the time for games for my ds and the games are cheap, not scuffed up,there's like 70 games just for the ds every time I go there there's action,puzzle, platformer games,and almost everything and the people who work there are very nice to me even when I take like 15 minutes Also do you remember me I have red hair freckles and I only buy ds games I also come with my grandpa sometimes read more

They do not do their own repairs, and somehow forger to mention that when you drop off. Also promised me 2 weeks, and I had to physically go back 3 weeks later. Just to find out they didnt submit my stuff to their repair partner. 2+ months to repair a messed up joystick is nonsense. Thieves, and liars here. Go somewhere else. read more

I wouldn't recommend this company to anybody. I dropped off my PS5 for a repair and was originally told it would take 1-2 months to fix. After about 2 months I was told they would have to wait on parts to diagnose the console. I would call every month from that point and would get the same answer or told they're waiting on more parts for further diagnose's. It's been over a year and still nothing. They don't even reach out to you on status updates. They basically stole my PS5 and never said a word to me since then. Absolute crooks, on top of that, they charge exorbitant prices for retro consoles and games. Don't ever shop here or trust them with your belongings, they're THIEVES!!! read more

These guys stole my Nintendo switch once when we sent it in for repair a few years back. Never returned any of our calls, had to go in after 8 months of no contact and they said they didn't know where it was. Only gave us store credit and not a refund. Overall pretty shitty, but it was a while ago so unsure if they've made good enough changes. read more

They have had my son's Switch since October with no productive communication. They will respond to this comment and say they are going to be helpful, but we've been waiting nearly 8 months. Do not trust this company. read more

Waste of time. First when we dropped off the device to be fixed we were told we would receive a call within a few days: that if we chose to have it fixed they would have notified us with a price, if we decided no go some where else $45 fee for canceling, or sell the device to them.. Well, they didn't fix my kids system. Didn't even call us to tell us what was wrong with it; oh except when I called! He told me that he went on vacation and would be calling me the next day with what's going on with the device( which didn't happen)! A month went by! So I just decided to get my kids device back. Also this business is not accredited by the BBB. Save your money go some where else. read more

Pretty pleased with this place. I bought a classic NES to play old school games and stopped by here since the system only came with one controller. Man, if you've ever played Contra you know you need that buddy next to you while you battle evil forces. Inside is filled to the gills with all things gamer. I walked down memory lane looking at the classics, remembering the days of proudly developing a callous on the thumb from the A and B buttons. It's a family run joint and the hours and location make it a convenient option to pop in. Would come again because it seemed to incite a forgotten energy for playing digital games. Side note, this place will trade in-store credit for games and consoles. read more

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Game selection is relatively good, fair prices for used games. It's hit or miss if they will have the specific game you're looking for so I'd call beforehand. Sales associates are pretty quiet however lol. read more

Unbelievable still haven't gotten my product back and it's been over 6 months. Definition of a joke don't even bother with this store, honestly read more

Very great group of guys!! Locally owned and it shows as they're very friendly and take the time with their customers to make them feel welcome!! read more

10/10 would not recommend. I dropped my ps4 off for a simple repair and paid for it last of year of March. I was told to wait for a phone call or email still nothing. I even request for refund but the kid kept lying to me saying come back tomorrow it'll be here multiple times but he always had a excuse to end up empty handed. Most definitely a scam shop and still no updates. read more

I've been looking for a place that sells GameCube and Gameboy supplies for ages, I'm so happy to have found this spot. Really reasonably priced, will definitely be a repeat customer. read more

Service is great, games old and new ranging from hard to find to commons , also rare adapters for your systems!! PC to Ps4 ! they are affiliated with 32 store so if they don't have it they will go through their search engine to find what you need and if they don't have it they will use rover (search engine for eBay) to find the cheapest price for you ALSO IF YOU ARE IN SCHOOL, They give discounts for report cards ! they also have GROUPONS!!!! read more

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Great service, and better employees. Mike was very knowledgeable about his supply and very helpful to find different items around the store. Would definitely recommend the store over and GameStop or Online Store, common 60$ games are offered at 10-20$ used. All discs/cartridges are in prestige condition. Would recommend this store for your future game endeavors. read more

Video Game Depot is top notch! Whether you are looking for the latest titles or looking for those "hard to find" classics, this place will take care of all of your gaming needs! What I really like about this place is that there isn't a snotty kid, who thinks he's God's gift to gaming, acting like he is doing you a favor, getting off his ass to help you out. I guess that's what happens when you take your business to some huge retailer that treats you like a quick sale. Mike, the owner, is always willing to go above and beyond to make sure that your needs are taken care of. But don't let the name fool you, they have a ton of other stuff like blu-rays, DVDs, books, etc. So definitely take the time to stop by Video Game Depot and say hi to Mike. You will be glad you stopped in. read more

I never write scalding reviews... Never! but I must here. I got a Groupon for 'Video Game Depot' without first going to the store because I was just stoked there was a mom and pop type video game shop in Anchorage. I went in, everything seemed fine at first. Then I asked for a specific product, I was told by the owner that he: "had it, but doesn't sell them individually because they don't make them anymore... maybe if you were a friend or I knew you I would do it..." ok, that by itself isn't too terrible, to an extent I agree that maybe selling a product to someone you don't know when you only have some left makes sense. So I shrugged it off. Then I inquired about an 'off-brand' model of the same thing I asked for. He pulled out the exact same product I have already that I was looking to replace, exact, as in, the exact same company, exact same model, even the color was the same. and the price was exactly double what I'd purchased mine for. Again, ok, so what? specialty shop, you expect a little higher price, whatever, no problem there. The problem came with the next thing he said: "We get these made for us, they don't sell them anywhere, you can only find them here" "but... Mr. Shopkeeper, a month ago I purchased this same exact product on Amazon for half the price" he said "really? no way!" "yep! way!" it got awkwardly quiet, and, to lighten the mood, I quickly changed the subject. Now lets talk about the Groupon, I've got to be honest here I'm not really sure what happened. I picked something small and inexpensive up (since they didn't have what I wanted or, wouldn't sell it to me because I wasn't his bro) I was pretty done with the place at this point, very disappointed and wishing I hadn't bought the Groupon in the first place. I go up to the register and I inform him I have a Groupon and proceed to show him my coupon, this is where I got mad. He started ranting about how he really doesn't make any money on the Groupon deal because Groupon pulls a big chunk of the profit or something and that I would have to buy something more expensive to offset it. I was flabbergasted, first of all, sir, how is this my problem? I saw a Groupon, I bought it, now you as the merchant must honor it. I'm not very good at confrontation so I probably looked like an idiot, but eventually his employee took over and rung me up. At this point I just wanted to be out of there, so awkward, so uncomfortable. I never inquired about store credit or any of that, I was just happy to be gone. Seems like the type of place where if you know these guys and you're all friends its great but if you're a dirty outsider you're treated as such. I hate that I am writing this review because I always go to local businesses before the big chains and want to support local but really do yourself a favor and avoid this place like the plague. read more

Ok! This local small business place kicks ASS! Thumbs Up! I'm really amazed at the customer service that Mike provides the few times I've come in already, he is a bit dry in personality like Spock from Star Trek, and everyone likes Spock. I mean, he's Spock! So you will like, Mike :-) I have never had the deals or totally kick butt service from a corporate game business as I have here at Video Game Depot. I've been in a couple times already and have been honored by his kindness. It's located inside the wonderfully owned Spenard Pawn Shop so it is the anti-gamestop. :-) And that's good, trust me. But this place has been here for a while and it's still somewhat only a local knowledge place to go. I'm here to try and help correct that oversight. :-) He has old NES games and systems, Gameboys', Gameboy color. Gameboy Advance. PSP Vitas. He also has Super Nintendo, N64, Gamecube, Wii and Wii U games and systems. Sega Master System, Sega Genesis, Sega CD, Sega 32 bit attachment and Sega Saturn and Dreamcast systems. Also has Atari. Along with the Playstation, PS2, PS3 systems and games, and the still popular Xbox 360 systems an games. And also now when they come in, PS4 and Xbox One games and systems. So just come in and look at the setup he has at least. You will be amazed and store that He even has ole systems like the 3DO. It's a failed system of course, but if you are a true collector. You will be truly happy that you found this place. Like In the words of Yoda, "You will be, you will be...." But instead of a cave on Dagobah, you will be entering a game cave on Spenard. Again, this place has made me a happy customer, and I want to do a epic shout out on yelp to help promote this local place. Do yourself a favor, come in and check it out. You will enjoy the amount of classic games on the wall alphabetically organized along with the new. Cheers. read more

I have shopped at Video Game Depot From there very first week in business. I have always been treated fairly and without high price bait and switch tactics. The owner of the shop as well as all the employees have always treated me with the utmost respect I am in a wheelchair and often overlooked by clerks in " other" stores but never in Video Game Depot !! I recommend this store to any and all people who want fair, honest treatment . Thank You. LFR. read more

Mike and his son are incredible. They are extremely knowledgeable and helpful. This store has never disappointed me and they have even gone out of their way to help me out with problems when they were not obligated to. Their prices can be a little high at times but its understandable that they need to make money and worth it because they guarantee everything they sell. I will never go anywhere else for gaming questions and purchases on older items. Thanks guys for all you do. It really shows how much you care for your customers. You two are the reason I keep coming back year after year. read more

Vintage systems through top of the line gaming. Great prices, knowledgable staff and a trip down memory lane ... no pun.

I've been visiting here for a few years now. Fun place to go when you just want to browse or find a hidden gem. Awesome staff, always up to date with the new games as well as the old. Everything's decently priced! read more

This place is awesome!! I'm never paying retail again. I wish I knew about this place earlier. They have so much selection and what they don't have they'll do their best to get. Love these guys :) read more

Place is the shiz for video games and anything nerdy at all really. Thing is they moved locations. And are currently located directly next to Organic Oasis. This happened recently so the address you'll get off Yelp is currently incorrect. Even though dudes shop wasn't totally up in running he still came outside to give me Mortal Kombat, Lord Of The Rings, and Splinter Cell all for $21 lmfao. I'm coolin. Good place. Good service. read more

Video Game Depot always has something to keep me entertained, and I love the rewards that I earn along the way. 5 stars for sure!

For anyone who enjoys video games, this is Alaska's best kept secret and I want it not to be a secret anymore. I've been coming to see these guys for years whether it was to find new games or to sell some of my old games. Anytime I think of a game from my childhood that I absolutely enjoyed playing, I go over there, and they almost always have it; Even if they don't have it, they've always impressed me how they can find a copy somewhere and have it there in a few days. They have every console I have ever heard of and a few that I didn't know existed until I saw them there. Go there and see if you know of a video gaming console from any country that they don't have there. Just walking in there makes me want to start up my own video game collection of all my favorite games growing up. If you call yourself a gamer and you've never set foot in there, you are missing out. Go check out their facebook page because that's where they announce all of their contests and events, plus there are a lot more customer reviews there. Here's the link: https://www.facebook.com/pages/Video-Game-Depot/200496503313677 --- "Photo" Joe O. --- Anchorage, Alaska --- 2015Sept12Sat @ 22:29:40 read more

Great selection of old-school games and systems, they even play classic videogame soundtracks in the store. The prices are mostly fair, and the staff is friendly and knowledgeable. The only caveat is that their current-gen selection is pretty limited, but as that is not their focus I chose not to deduct a star for this. Fantastic place to browse, learn, and catch up on amazing games you may have missed when they were brand new, even the obscure and hard to find ones! read more

Video Game Depot is the best place in Alaska to get your vintage/retro game needs! They have everything from Atari to Xbox One. When I was trying to find a place to buy games for my Nintendo Entertainment System and a friend of mine recommended it. I stopped by and I couldn't believe the variety of games available. This store is a can't miss. read more

The staff here is always helpful, sweet, and knows what they are talking about. I love coming here! From old school the the new things. Atari to Switch and everything else. I've got a sweet collection going and I've bought all of them from Here! read more

Best selection of games in the state with great customer service. Come here every week.

My God these maniacs have alot of video games. It's other worldly, damn knowledgeable too. You need something, the find it, pretty damn cool. read more

They were super helpful. Had them check out a wii I bought second hand off facebook. I didnt know it was a gen 2 and didnt play gamecube games but they let me trade it in for a gen 1 that does! Even told me some stuff i didnt know about my PS3. Good store credit on a few games i had look at, and extreamly knowledgeable about everything videogames. :) going back for sure. read more

on 2/3/18 i went in i have been here before when the dad and son were working however this time the dad was not there and the son was ruder then crap didnt want to really help or give and kind of information on games or systems/accessories lots to choose from however prices are rediculous if u want an honest opinion any place but here is where u wanna go for both price and customer service that is definitley the last time i ever go there read more

Alright, this place immediately gave me the good vibe as I walked in since Castlevania music was playing over the house speakers. The selection is absolutely incredible!!! Tons of old games, NES, Gameboy, SNES, Atari, all the Playstations, and more. The only thing I didn't dig was the overall layout of the store and all the creepy people that walk in still thinking its a pawn shop to pawn their phones for more meth. But they are changing locations soon so that's not really the issue. But sadly, that's the thing keeping me from giving that 5th star is that the games (NES in particular) are all individually wrapped in cellophane which is great if it weren't for the fact you are at least 3ft away from the cabinet and there is a terrible unavoidable glare from the fluorescent lights overhead which make it almost impossible to read the titles. That being said, the staff is friendly after warming them up a little (hey, if you had to deal with meth heads all day you'd be a little off as well), they are delightfully knowledgable, and very accommodating. They are fair, as in a mislabeled price on a game they were still willing to offer me even though the going price is double the mislabel (I left it so the place can hopefully get what its worth for the game). They have extensive experience in the industry to back up any subtle pretentious vibe you may or may not catch. I'd love to live near here to get to know the guys and learn more about these games and the system I love so dearly. Top notch Mike, just update that store layout in the next place! read more

Always looking for a place that sells games from when I was younger whether they were Nintendo games or sega, this place has everything. Staff are super helpful too! read more

Awesome store! Mike Jr. who works at the counter provides excellent customer service by demonstrating polite etiquette and always eager to be of assistance! For example today while digging thru their Genesis games I came across a game with an old sticker still on it for $10 when it's valued at $70 today. He honored the sticker right away helping me out greatly in return. It's things like that I really appreciate as a video game lover! Highly recommend! read more

Awesome place. The owner is a great guy to deal with. Can't recommend this place more. Sometimes I like to stop in just to gawk at the absurd number of games and consoles. read more

after going here and getting such good customer service and help i wont go anywhere else! huge selection and friendly service its awsome...thank you for all the help! would recomend to everyone to check them out!! read more