Do not join as a member. I was talked into signing up for a year and was not told the following: "As long as you are a member the benefits roll over, but when you cancel they go away." In my case I had 6 "benefits" left and am now out $300. I had already paid for those appointments, don't understand why they should just disappear. I called and asked, my response was well its in your membership agreement. Such a Scam! read more

I made a appointment online for this location for 10:30 and today and I get there and we are waiting almost 30 minutes before we get seen and someone who also has a 10:30 Appointment walks in and get seen and seated before us. The medical technician Nichole walked in the room as was RUDE from beginning to end talking to us as in she didn't want our business and didn't care if we had a concern about people after us getting seen. She wanted us to leave because she didn't want to do her job and it was OBVIOUS. Customer service is HUGE to me and upon visiting the Peachtree location I received just that. I would not recommend anyone to go to Brookhaven as long as Nichole is there! read more

Sorry but this company is a pain literally to deal with. Two locations in the metro area both understaffed last time I went two veins collapsed. It took two months to get out of the contract. Never noticed any difference before or after treatments. read more

Went there to cure my bad bad hangover, in 40 min was a totally new person. This place is very clean and comfortable. All stuff is very helpful and professional. Prices is good. I guess because you'll pay anything to get back in track fast, fresh and strong. Very recommend to people who caught up with strong hangover. read more

Vida-Flo - Great to retrieve yourself - Medical Spas Near Me - Atlanta, Georgia

I am a big fan of Vida-Flo. They are consistent, communicative and quick. After having my first visit 5 years ago I feel better, get sick less and recover faster. I am thankful to have this service so close to home. read more

Me and two of my co workers went to this location and were blown away at the service. One of my co workers is deathly afraid of needles, her new year's resolution was to try something new. She recommended we try this place out, and just wow! Melissa the nurse we had was amazing . She put my co worker at ease and made us laugh and truly made the experience really enjoyable!! I would highly recommend this place and go when Melissa is on duty. I will be scheduling to go again very soon :) thanks Melissa for everything , love the "not today Satan" girl read more

Was on a business trip and decided to check out Vida-Flow from a recommendation at a local gym. Went in hydrated, vit-b 12, and glucosamine felt great, staff was great and very accommodating to my schedule. Wish we had these quality services in my hometown. read more

I have to say I thought I would have had a good experience here however that was not the case. The front desk people are always trying to up sell you on memberships and then when you finally give in the make it absolutely impossible to cancel the membership. And even when an active membership is not showing up in the system they are still charging you money. If going here DO NOT sign up for a membership! I would think a chain like this would be better managed! read more

I go to Vida-Flow once per month. It's part of my regular health routine. I use the service for hydration and wellness. Thank you for the best Vida-Flow. I'm a fan for life. read more

Awesome, awesome service! I use it every time I am feeling a little run, down, and or before any big trip to preventively combat fatigue and dehydration! Always ask for the oxygen treatment as it instantly gives you a healthy dose of energy! Staff is great, treatment is virtually painless! read more

As someone who frequently writes reviews and understands how It impacts a business I spent some time mulling over this rating. After some reflection I stand by the one star review of this corporation. The nurses and treatments are not the subject here but rather the way the office treated myself and my boyfriend. We recently moved to sandy springs. Shortly after moving a Vida Flo opened .5 miles from our home so naturally being a health and fitness junkees we wanted to join a membership program. The discounted rates for founding members saved us quite a bit of money with the commitment to sign a six month contract. Well two months into our contract our local store broke away from the franchise. We were notified via email and I reached out to the Brookhaven (corporate) store to cancel. I was faced with a dismissive and rude receptionist who then passed me off to Holly a store manager. Holly informed me that they will not be letting me out of the membership and I'm locked in for the remainder of the contract regardless of the fact that I had never even visited the Brookhaven store. It is not in proximity to my home and I would have never signed a contract there. She refused to put me in touch with any of her supervisors stating "she's in charge". Over all I'm disappointed with the customer service. I've since looked up the rating on BBB and found 4 similar reviews about billing. Disappointed to say the least. When my forced membership finally is up I will not be using their services. read more

Keith, I tried to email you twice to the address you sent and the message was "mail delivery failed". The email I sent is below. It has been several months since I was there. It was such a horrible experience, I still can't get it out of my mind. I actually reported it to a gentleman via text. He was soliciting memberships for the Sandy Springs location...not yet open. He sent me a text and email about becoming a member at the Sandy Springs location. I keep getting emails and it prompted me to send a review. This is my opinion, based on my experience. I don't appreciate your insinuation I am putting out a false review. Given your response, I am not surprised an employee of Vidaflo completely disregarded my notification about my experience at Vidaflo. I erased the messages. He never responded to my text. Originally, he offered me a free IV at Brookhaven before signing up. I believe he was working at the Virginia Highlands location. Obviously it was a numbers game...getting memberships and not an actual concern about about my experience at Vidaflo...basically, "NEXT". I have had many IVs in my life. This was the absolute worst experience. The nurse put the tourniquet on so tight. It was EXCRUCIATINGLY PAINFUL. She kept poking around until finally, I asked her to stop and left. Again, I have had many IVs and this was like none I had ever experienced. read more

"Meh" could not describe my experience any better. It was a very in and out experience and they did the job, but $30 for a B12 shot? Also, I discovered about an hour later that the "doc" put the band-aid on my arm a whole two inches lower than the point of injection. I had blood on my shirt and honestly, if he wasn't paying close attention I worry about what else he did wrong. Will not be going back. read more

I went with a friend who was ill and it was the single worst customer service experience of my life. First the employee told us that it would really help, and then when she was almost done with the treatment, back-stepped and said it wouldn't help, but that liquids are always good. There was a brochure with prices that seemed quite clear until we went to pay and all of a sudden it was $99 rather than the listed $35. Four of us and another employee all read the price the same way, though we were told that there was small print on the front allegedly saying otherwise. We asked to speak to a manager/owner, and when we did he was incredibly rude and screamed at us through the phone. We finally paid and left, but it was horrendous. I would not recommend this place to anyone. It's a scam product and the management is terrible. read more

Vida-Flo - Apparently the true price of the "mountain stream" is $99. Seem confusing... It is! - Medical Spas Near Me - Atlanta, Georgia

Weekly vida-flo is part of my routine. Bye bye jet lag! As a traveling consultant, this is a must have. Great service too.

Thank you for saving my trip! I was starting to feel under the weather and the "Myer's cocktail" my nurse suggested brought me right back to life. Over all great experience, facility and staff. read more

Came in on a Saturday without an appointment. Katie at the desk was nice and helped me pick the right option for me. Matt the paramedic was awesome. He did a great job inserting the IV. The recliners are comfy & they even gave me a blankey lol. I felt better than I did upon arrival. I checked in on Twitter & got 5% off. Even got a coupon for 15% off next time. Thanks guys! Genius idea, wish I had thought of it. read more

I'd say this was a a solid first experience. I tried calling the Buckhead store (during store hours) and they did not answer (I've heard that store doesn't have the greatest customer service) so I opted to contact the Town Brookhaven store. They were very courteous and helpful over the phone. I decided it was worth it to drive the extra 2 miles to that location. I came to Vida-Flo because I recently suffered from a serious stomach bug and was still reeling after 3 days. This was absolutely the fix I needed. The nurse was very knowledgable, gentle, and accurate. I definitely recommend heading to Vida-Flo if you have a similar experience. read more

I absolutely love this place. I have came in here to get treatments if I'm hungover, sick, or just very fatigued and I get the best service ever. The owner is very sweet and I always walk out feeling great every single time, like another new person! I love the B12, zofran for hangovers, vitamin C and b complex as well as vitamin D. I usually just get it all! This is always a great experience for me and I usually like to go once a week just for overall health in general. The offers and the services are extremely worth it for the money. I wouldn't say they are too pricey, depending what membership you want! I have recommended a few friends to try it out and they absolutely love it as well! read more

I came to Vida-Flo today just wanting a B12 shot. I was seated immediately and offered water and coffee. The nurses were so helpful, hooked me up to oxygen and explained what each treatment would do for me. I ended up getting an IV with a bunch of vitamins and feel AMAZING. So much more energy. I will absolutely be coming back to this location. read more

Not impressed. I would never come back here. While in the waiting room, I watched the receptionist repeatedly be rude to customers in a demeaning and condescending manner. The only person I saw her even smile at was a middle aged white woman. She was extremely rude to the multiple African American people that came in and argued with a Middle Eastern man about a price that he was given from an associate of hers as though it was his fault that he was given the wrong price. An African American gentleman came in wanting to get a membership and she just kept repeating the price that he would have to commit to for six months over and over in a way that was incredibly bothersome. She said it so many times that I almost interrupted to let her know that he can decide his own finances and to let it go. My friend asked for a blanket for her mother that was getting treatment and the receptionist basically blew her off. I had to request it so she would get up and get it. I don't know if she's racist, but she definitely treated the Caucasian people a lot better than anyone else. It was just not a great look and incredibly disappointing because we went out of our way on vacation to come here only to be treated poorly. Please train your receptionist to be inclusive. read more

I have been sick for the past week with the flu and was so weak I could barely stand. A friend recommended vidaflo and I'm so glad I listened. They were so kind and professional from the moment I came into the office. My nurse, Larry, was very knowledgeable and really listened to me. My treatment was over in about 30-40 minutes and I really feel better. I still have a ways to go and I may need to go back, but it was a great experience. read more

I was so sick and desperate to try Vida-flo. I couldn't stop getting sick. I made an appointment immediately and went there. I was loving the ambiance and the front desk(Blake)/nurses were so sweet. Unfortunately, they were 45 minutes late into my room to give me my IV. I was throwing up in the room until then. The nurse finally came in and went in to give me my IV via intravenously. I am good with needles and have a lot of surgeries/procedures done. This woman, I swear to you, did not know how to put in an IV. That was the most pain I have been in while getting an IV in my life. I guess she has had trouble before because she literally wouldn't stop trying and sliding the needle in and out, not to mention not gently. She tried three sites: my left arm, left hand, then right arm. She finally got my right arm after 20 minutes. You should see the bruise today. I am very sad that that happened and if Vida Flo reads this I would love a refund. I do have to say the Zofran and Toradol in my IV made me feel a lot better. But, no client should have to endure what I did at the beginning of their session. read more

I had the most amazing experience at Vida Flo! The staff were kind, professional and a real pleasure to be around. I highly recommend their treatments! I left feeling refreshed and rejuvenated. I will absolutely be returning! Highly recommended! read more

Can someone please let me put negative star rating, not even Zero ? When you sign up with them they are nice to you which is fake. First of all they give you wrong information when you sign up. Please don't sign up for their membership plan, they will become very rude to you when you try to cancel it in for any genuine reason. You will have to argue with them for your own rights and still they won't co-operate. Every time, you go, you will see different nurses. Some nurses are terrible and not fully trained and professional. You will have the bruises sometimes. You will find couple of people who are nice but overall very unprofessional and rude atmosphere. The last place on this planet earth to go. read more

Went to Vida-Flo Brookhaven today for my first hydration experience and it was great. Everyone was extremely friendly and knowledgeable about their services offered. I got the basic hydration package and feel better than I have in along time. read more

I would give it 5 stars Bc the staff was great, the IV really did give me a lot of energy back (I had been fighting a virus or cold for a week*) BUT the facility itself is kind of ugly and worn out. For a place that puts IVs in your arms I want it to look as clean and sterile as a hospital or clinic. It didn't. It looked shady and gross although the nurses did wear gloves. read more

Visited yesterday and it was incredible. The nurses were friendly and caring and we felt like different people walking out. Highly recommend this place and we will definitely go back!! read more

One of the worst customer service experiences my mother and I have ever seen! I will say, had it not been for Nikki, the lady behind the counter I probably would give a 4-star rating, but Nikki was so unprofessional, rude, lazy, and wouldn't accept any responsibility and tried to blame it on the nurses. So without diving into every detail, I'll give the highlights... When we walked in, Nikki was waiting behind the counter and asked us if it was our first time at Vida-flow. It was our first time and we told her that and began flipping through the confusing brochure/menu at the front. Nikki informed us that because it was our first day we would be getting "Member pricing" today. That included the IV and 3 standard add-ons. Me and my mom were trying to make sense of the brochure and even asked a few questions (one of which had to do with member pricing vs. regular pricing) that were completely ignored by Nikki. Once we were in our chairs and telling the nurses what we wanted in our IV, we decided to also add-on one of the "premium add-ons" which was $35 for members and $70 for regulars. Because we were told by Nikki that we were receiving members pricing today we both decided to go ahead and do the $35 add-on. Then we do our IV's with the add-ons and had a decent experience (like I said before, we would've given a 4 star had it not been for what happened next.) We go to checkout with Nikki and she tell us that since we chose to do the $70 add-on we will both be paying the first time member price for the IV ($69) and a $70 premium add on fee. My mom (calmly) said that we were under the assumption that we would only pay $35 for the add on, not $70 because you told us we receive member pricing for our first day. Nikki defensively and very inappropriately responds "No I didn't! I never said that! You didn't hear me right! We have cameras! I'll pull up the videos right now because I never said that!" We were blown away at how she just spoke to us and once again we calmly said that we believed she that we were getting member pricing today and had we known that we would not have paid $70 extra dollars (double the price of the IV + 3 standard add-ons) for just one premium add-on. Nikki continued to basically yell at us and call us liars while also trying to throw the nurses under the bus. We asked if there was a supervisor around that we could speak too and Nikki stormed off into the next room to call the supervisor. A few minutes later she came back and said she was going to "put this in the system so that if we go to other Vida-flow's locations in Atlanta, they'll have these notes" so we wouldn't be able to scam the other locations. Seriously Nikki? You're accusing us of scamming the system when you were unclear and didn't explain things even when we had questions right in front of you? Nikki did not apologize at any point for any of the confusion and continued to blame us for not understanding and the nurses for not explaining things to us. Nikki did not do a good job of explaining anything and then did a terrible job of handling the miscommunication. There were also a couple of other things Nikki messed up after this regarding checking us out and adding gratuity but I'll leave that out of here. Overall, Nikki you made an otherwise pleasant experience at Vida-flow so bad that I and my mother will most likely never come back, but also whenever we hear someone talk about possibly going to Vida-flow, tell them about our bad experience. My advice to whatever superior who reads this is to consider letting Nikki go or at least move her to a position where she does not interact with anybody. If any superiors want to talk to me or my mom about this in greater detail feel free to shoot me an email. read more