I biIrought my daughters 2021 Kona in for a PO 456 engine…read morecode. (Engine warning light.) After $860 in repair costs the smell of gas and the light came back on with the same code on the drive home. I took it back and they worked on it for an hour and a half and said it "might" be where a clamp was to close to the end of a hose. It sounded questionable but I took the car. The light hasn't come back on yet but the car smells of gas. After 3 visits , 4 hours of work and $860 the car isn't fixed. We went to the wrong dealership and it cost me $$

The staff was friendly upon arrival. Derrick was extremely helpful setting up the apps and…read moreexplaining the features of the vehicle. He was very knowledgeable about the specs of the vehicle and features. The car was extremely clean and detailed. And they even put the red bow on for dramatics! Ingrid was helpful with the paperwork and was efficient with making the transaction as smooth as possible! Highly recommend looking at Victory Hyundai if you're in the market!

The car salesman, Ian Pertz, made buying my car very easy. He answered all my questions and was…read moreextremely helpful in managing the details.

Bought a brand new Toyota in 2024. We received the 2 year/24000 mile free service which, except…read morefor the service dept. never checking the air filter, or topping up the washer fluid was ok. We made an appointment for the final 2yr oil change about 3wks ago. Just took the car in only to be told by the service manager that the 2yrs expired and there was nothing they could do because of "Toyota Care". The car was purchased exactly 2yrs and 4days ago! I am beyond appalled at the lack of customer service. I'm used to bad dealers and service, but this is a new level of No F's given for the customer. This is also a pretty new dealership so I'm a little surprised. We will never deal with a 'Victory' dealership. Too bad for them, because I am in the market for a car. Beware.

A little too late! Should I mention that it even had a bad transmission and costed us $1200 to…read morereplace it? Your not worth the time or effort talking to after the crap that's been pulled! Never ever will we support a dealership like this in this awful county! The south can have our business!

I have bought several cars here over the years and continue to go right back and talk to Ron…read moreButcher. He has been there for over 30 years and always goes above and beyond the expectations. The dealership is wonderful throughout and recommend to anyone that will listen

Rob is the best!! They work with all credit types and make sure youre happy before you leave! Great…read moresalesmen and a wonderful service center.

Best place! Thank you Scott for all you do! Love my Encore! Best service in Erie! Honest…read moreservice, top notch customer service, my family and friends know how much I appreciate Scott!

If I could give this SLEAZY business negative stars, I would…read more They have no problem taking advantage of the elderly, and selling them broken down cars that fall apart after they leave the lot. The only thing that is worse than their selection of cars is their absolutely HORRIBLE customer service! RUN, do not walk, AWAY from this business!

Bought a car here in 2017 that broke down the day I took it off the lot (alternator). Within the…read morefirst few months of owning it, I found out it needed all new brakes, several new engine valves, and had a problem with the steering mechanisms in the rear tires that would cost more than the car was worth to fix. Total rip off, which I'm still paying for even though the car was scrapped!

Dillinger's is always helpful and friendly. Spouse needed help mounting a trailer tire and…read moreDillinger's assisted. Thank you, Dillinger's, for your service to the CL community!

PLEASE DO NOT BUY HERE!!!!! My son purchased his first car just now at 18 saved all his summer…read moremoney for deposit on a 2013 hyuandi sonata for 7000. He took a loan from the credit union for the rest. We informed them that he was 18 and we really wanted to make sure he got something reliable that he wouldn't be dumping money into right away and Dave told us he just had it in the shop mechanic replaced a few things and engine ran great only thing needed would be back tires everything else was great. So we took his word for that. 4 days into owning this car it lost complete power while our son was driving it and brakes quit working and luckily he was able to veer off the road before he went head on into a main road. We had it towed and Dave had mechanic look at it said he was puzzled but replaced a crack shaft sensor and charged us a 100 bucks and said they did this out of "goodwill" because we bought the car "as is". Dave said he isn't even telling Chuck he did this because he wouldn't allow it. Well 2 days later same problem so my husband looks under the hood and the battery terminals were completely loose which leads us to believe did they even look under the hood or just take us for 100 bucks. Fast forward 5 days. The engine completely BLOWS UP. We call Dave and Chuck say sorry nothing we can do you bought as is. Now reading through this company reviews this is not the first time they have done this to people. And they will comment on this " you signed as is" "you didn't purchase the extended warranty" - he did purchase an extended warranty 2 days after the purchase of buying the car because their warranty didn't cover nearly as much as we like we have a company we use and we like a lot but you can't use it until you hit 30 days of purchasing it. Also when you buy as is especially on something that is 7000 dollars you are hoping to get more than 15 days out of it!!! And those 15 days not having issues!!! So save yourself the comments Dave and Chuck. I am not sure how you guys can live with yourselves knowing you basically stole from a poor 18 year old kid starting out in life but hey more power to ya I guess.

Dave is a great salesperson to talk to into getting a vehicle here. He is very knowledgeable and…read morehas a lot of experience in the car sales industry. He made the buying process and the paperwork very easy and clear to understand. I would definitely get a car here again!

0 stars if possible. Jack hole made up himself what I make rather than seeing what I ACTUALLY make,…read morethen the nosy mfs wanna ask me why I need a second vehicle. None of YOUR business! Tells me my wife and I can't afford a new vehicle when we make collectively over 5000 a month. Fck these trashy mfs. They have like 3-4 different names, they're scammers 100%

I purchased a 2002 Jeep Liberty with 150,000 miles I also purchased a service contract. I have had…read morethe car for eight months and had nothing but broken promises and an unreliable car

Cicon Motors boasts about their customer service; "we want the opportunity to earn your business."…read more However that's as far as it extends - a far more honest approach would be "we want your money"... and as soon as they have it, you can kick rocks. Typical "buy here pay here" behavior; they do not stand behind the vehicles they sell at all, and good luck trying to reach them once you leave the lot. They will go so far as dodging calls or just outright hanging up on you if you happen to get through. Not even 30 days into owning a vehicle purchased from them, and they won't even hear you out about issues you've been having with it. Whereas my vehicle purchased from another dealership... more than a year out, and they are still more than happy to assist me in any way they can. If quality and service matter to you at all, avoid Cicon Motors at all costs.

We were looking for a small car to use for errands and around town. We went to Cicon Motors and…read morefound a perfect car. Very good condition, low mileage, nice looking. No high pressure sales. We drove it and went back and bought it. It had an oil leak issue so we called and were told to come in and it would be fixed. No hassle no hesitation. It has been a great car. We bought it for around town but, would drive it on trios without any worries. Cicon Motors has a large inventory and large assortment of vehicles.

My truck broke down 9 miles away from this dealer. I had my vehicle towed here. Service department…read moredid there best to get parts there as quickly as possible. Ron butcher, a salesman, was hospitable and friendly to me, even though he knew I was not going to buy a vehicle from him. I feel that shows real integrity. The service department got my truck running again and got me on the road. They even washed my truck, which was not necessary, but a nice gesture.

I hit a pot hole and it busted both passenger side tires! I needed my car for school the same day I…read morecalled for services...Erik went above and beyond to find the tires for my car and get my car up and running right before class. Great customer service! Thank you Erik!