Very nice clean office good staff especially Casandra who is conscientious and follows up…read more I think for cleanings cavities root canals and crowns this dentist would be great, I think he has 20 years experience in his field. Some things did not go perfectly well and they were corrected quickly. Not totally I'm agreement with the diagnosis so I will be seeking a second opinion provided my insurance will allow it The treatment I received was respectful and everyone was very nice to me. No poking and prodding at my request as my mouth was to sore and I was in to much pain. I think all doctor's need to listen more to the patients in all fields of medicine. It is best when communication is reciprocal

They took me in a room waiting forever took ex Rays finally the dentist came he never sat down just…read moreput his finger in my mouth for 2 seconds referring me out to a specialist never again terrible dentist

Went in today just for a consultation and Martha was patient with me and took her time to assist me…read morenot even knowing my situation and that I needed help Thanks and Semrien was was very gentle explained what he was doing and what my options were Thanks to the entire staff can't wait to come in and actually get the work done that was recommended

3rd time visiting this office and have to say I never left disappointed…read more Great staff and reasonable rates.

Dr.Sales and dental assistant Veronica did an amazing job. Very minimal discomfort and by far the…read moremost pain free numbing I've ever had.

I left this office very uncomfortable with our experience and ultimately chose to seek additional…read moreprofessional opinions before allowing my son to proceed with the recommended treatment. We made an appointment here because this is where his current insurance suggested as his previous dentist did not accept his new insurance. I accompanied my young adult son to his appointment. His appointment was scheduled for 1:00 PM, and we arrived around 12:50 with his new-patient paperwork already completed beforehand. 1:30pm was when he was first called into a patient room. Meanwhile 3 people came in after us and were taken back prior to my son. When the appointment was originally scheduled, the office asked that his previous dental X-rays be sent to them, which we arranged. However, during the appointment we were told those X-rays could not be used and that they needed to take new ones. After his X-rays were taken, my son was returned to the waiting room because a treatment room wasn't available. The dentist ultimately did not see him until approximately 2:40 PM. A staff member eventually explained that an oral surgeon was there that day and was using several treatment rooms. I appreciated the explanation and apology, but much better communication about the delay would have been appreciated. No one should have to sit and wait from 1pm to 2:40 and watch others come and go. My greater concern was what happened once he was examined. The dentist told my son that he had moderate periodontal disease and discussed multiple cavities. The explanation felt rushed, and we did not feel the dentist had good bedside manner. He didn't explain much, just gave his opinion and left. We were then presented with an extensive treatment plan that included deep cleaning, periodontal treatments, Perio Protect trays and multiple fillings. The proposed out-of-pocket cost was approximately $2,025 with insurance. Felt like too many additional upcharges for no reason along with sales pressure. There was also confusion regarding the number of cavities/fillings. Different numbers were communicated to us during the appointment, while the written treatment plan ultimately listed five fillings. The dentist told us one thing, the assistant another and the finance person another. Because my son had already received a very different assessment from another dentist, we did not schedule the recommended treatment. We requested copies of his records and decided to seek another professional opinion. My son has now been evaluated by a third dentist. That dentist found one cavity and no periodontal disease, consistent with the findings of his previous dentist. That means my son has now received three professional dental opinions: two independently found one cavity and no periodontal disease, while this office gave us a substantially different diagnosis and a much more extensive and expensive treatment plan. I understand that dentists can sometimes have different professional opinions and approaches to treatment, and I am not claiming to know why these assessments were so different. I can only share what occurred and why we were uncomfortable proceeding. Between the long wait, rushed communication, confusing information about the number of fillings, and the significant difference between this office's diagnosis and the assessments of two other dentists, we will not be returning. I'm very glad we chose to seek another opinion before proceeding with the recommended treatment.

Went in for a deep cleaning and Brenda was my dental hygienist. I have major dental anxiety, as…read moremany do, but Brenda went above and beyond in making sure I was comfortable. She was incredibly sweet, patient, and took the time to explain everything in detail with me. Her kindness and reassurance made a huge difference and I'm so thankful.

I have been going here for years. The people are nice but they overcharged me for my Invisalign and…read moremy crowns. I didn't find out until I got a bill from my insurance what they should have charged me. I got a crown less than 2 years ago and it just fell off and I am on top of my cleanings and care. Not to mention, I couldn't chew on the side they put my crown without having pain and discomfort. I told the male doctor and he brushed me off so when I went to the new dentist they fixed the issue in minutes. I will not even go here for them to fix my fallen crown as they price gouge and they don't hear my concerns. I am going to a new dentist and it is amazing the difference in quality and care when I have something to compare to.

Went in for a first visit and got dental cleaning then came back for a cavity filling & a chipped…read moretooth. After that went in to get wisdom teeth removed. All experiences have been great! I was so scared to get my wisdom teeth removed but I had no issues or pain (I didn't need to take the prescribed painkillers). Dr Benson,Dr Tibbits and staff are awesome. I also had some payment issues with insurance and the Dr was very accommodating to my request. I would 100% recommend this place.

My dentist for over 10 years. Top tier treatment. Everyone…read morein the office is warm and make the visit more pleasant and less focus on treatment. You're the best guys each and every staff there. Thank you for keeping my smile together for years!

I had another amazing experience with Murrieta Dental Group and Orthodontics today! I was flossing…read moremy teeth when one of my crowns suddenly popped off, and I immediately started freaking out. I'm a substitute and was filling in for someone today, so I had to be at work by 10:15. I called the office and spoke with Anthony, who was so helpful. They were able to squeeze me in, although they weren't sure how long it would take. I hurried down there, and Dr. Vu was able to fix my crown quickly and without any issues, and I still made it to work! This is actually the SECOND time this office has saved me in an emergency, and I'm so thankful I found them. Everyone in the office is always so friendly, kind, and willing to help whenever possible. My entire family comes here for our dental and orthodontic care, and we couldn't be happier. Thank you, Dr. Vu, Anthony, and the entire staff for always taking such great care of us! I recommend Murrieta Dental Group and Orthodontics to everyone!

My dental exam felt like I was at a car dealership -- sent around from person to person with…read morenonstop upselling and astronomical prices. Booked based on a $59 new-patient special, after being told over the phone that a deep cleaning (if needed) would run $1,300. I went to the dentist last year, so I didn't think I would be needing a deep cleaning and went ahead with appointment. During the exam, the hygienist was very heavy-handed, enough to really hurt, then immediately pushed a deep cleaning. When I said I couldn't afford it, she put her hands up and said "I don't talk money, I'm just telling you what I recommend"-- then told me another hygienist who "doesn't talk about money either" would be coming in. That hygienist never actually showed up; I suspect they could tell I was upset and backed off. The dentist confirmed I had zero cavities. I explained to him that I don't want to waste their time, or my time, and if they're going to sell me a deep cleaning, I simply cannot afford it. He said, let me see what our sales person can do The salesperson then appeared with a quote: $3,400 cash -- more than double what I'd been told on the phone -- or $1,450 if I purchased their recommended insurance plan. I told him no, I can't afford it, getting more noticeably upset He disappeared for 5-10 minutes and came back with the exact same total, just broken into different line items. By the time I walked out, I had told three different people four times I couldn't afford it, and there were no offers of other options that might be within my price range. Called my old dentist and got a quote of $600-$800 cash for a deep cleaning, but was advised they aren't sure I'm going to need it. They are farther but worth a drive to save over $1000. So, I would skip this place unless you enjoy sales pitches with your dental work.

I had a great experience with Dr. Malik and his team. I was reluctant with crowns in the past due…read moreto an unpleasant experience, so I was having second thoughts about doing a crown again even though I needed it urgently. Dr. Malik did an amazing job. The procedure was smooth, pain-free, and the crown turned out perfect. He made me feel comfortable the whole time. The assistants Bern and Celine were very kind, caring, and professional. Cindy was also very efficient in finding my insurance coverage and making sure everything went smoothly. Overall, very pleased with my visit here.

Updating my original review as my most recent visit is based on my experience with Dr. Ibrahim…read moreMalik, DDS. I won't lie to you, I was bummed when the office called me to say that Dr. Walters, my original dentist for probably the last 3 years, has left the practice and started his own. She also said I could follow him, but his practice is located in Grand Terrace which is quite a trek for me. Although I'll miss him and his awesome personality, I wish him all the best! I ended up rescheduling to a day before my original appointment, with Dr. Malik. I don't remember my hygienist's name, but she was really nice and did a thorough cleaning on my teeth. She was professional, friendly, and even had a suggestion for me to enhance my oral care. I appreciated that! Once she was done with my cleaning, I waited a few minutes before Dr. Malik came in to see me. First impression: he's very mild mannered, friendly and made me feel very welcome. He told me everything I wanted to hear, and that I'm doing a great job keeping my teeth in tip-top shape. Yay!! He shook my hand and I must say... he has the softest hands, lol! I was low-key embarrassed because my scratchy hands are always dry from washing them multiple times a day, especially at work! When my visit was complete, he even offered me some lotion, which I took him up on, haha! Thank you, Dr. Malik and team for a great visit. I will keep returning to this establishment for my oral care, as they make it convenient by offering weekend appointments. I don't think I'll switch to a dentist in AZ (where I currently reside). The fact that I can keep coming here for my dental appointments is one less thing I have to worry about. I already made my next appointment. Can't wait for it!

I love this office. They make everything easy and breezy. The doctors and staff make you feel…read morecomfortable and well cared for. I've gotten a root canal and crown done and I'm scheduling with them in the near future to get my rest of my dental health back on track. 10/10

Great care and good support for implant work. Friendly staff and Dr. Walker is thorough and…read moreknowledgeable about every aspect of treatment so a difficult patient like me to be extremely satisfied with the care given is definitely a great thing!