I had another amazing experience with Murrieta Dental Group and Orthodontics today! I was flossing…read moremy teeth when one of my crowns suddenly popped off, and I immediately started freaking out. I'm a substitute and was filling in for someone today, so I had to be at work by 10:15. I called the office and spoke with Anthony, who was so helpful. They were able to squeeze me in, although they weren't sure how long it would take. I hurried down there, and Dr. Vu was able to fix my crown quickly and without any issues, and I still made it to work! This is actually the SECOND time this office has saved me in an emergency, and I'm so thankful I found them. Everyone in the office is always so friendly, kind, and willing to help whenever possible. My entire family comes here for our dental and orthodontic care, and we couldn't be happier. Thank you, Dr. Vu, Anthony, and the entire staff for always taking such great care of us! I recommend Murrieta Dental Group and Orthodontics to everyone!

My dental exam felt like I was at a car dealership -- sent around from person to person with…read morenonstop upselling and astronomical prices. Booked based on a $59 new-patient special, after being told over the phone that a deep cleaning (if needed) would run $1,300. I went to the dentist last year, so I didn't think I would be needing a deep cleaning and went ahead with appointment. During the exam, the hygienist was very heavy-handed, enough to really hurt, then immediately pushed a deep cleaning. When I said I couldn't afford it, she put her hands up and said "I don't talk money, I'm just telling you what I recommend"-- then told me another hygienist who "doesn't talk about money either" would be coming in. That hygienist never actually showed up; I suspect they could tell I was upset and backed off. The dentist confirmed I had zero cavities. I explained to him that I don't want to waste their time, or my time, and if they're going to sell me a deep cleaning, I simply cannot afford it. He said, let me see what our sales person can do The salesperson then appeared with a quote: $3,400 cash -- more than double what I'd been told on the phone -- or $1,450 if I purchased their recommended insurance plan. I told him no, I can't afford it, getting more noticeably upset He disappeared for 5-10 minutes and came back with the exact same total, just broken into different line items. By the time I walked out, I had told three different people four times I couldn't afford it, and there were no offers of other options that might be within my price range. Called my old dentist and got a quote of $600-$800 cash for a deep cleaning, but was advised they aren't sure I'm going to need it. They are farther but worth a drive to save over $1000. So, I would skip this place unless you enjoy sales pitches with your dental work.

It's my third time visiting and Dr. Cowan & all of the staff have been so kind and helpful with my…read morex-rays, cleaning, fillings, and getting my first temp/permanent crown. They have nice financing options, and the treatment coordinator has been working with me on ways I can plan for future work, and does a great job explaining everything :) It feels good knowing I can go at my pace, and not feel overwhelmed by it all. Thanks Gentle Dental!

I left this office very uncomfortable with our experience and ultimately chose to seek additional…read moreprofessional opinions before allowing my son to proceed with the recommended treatment. We made an appointment here because this is where his current insurance suggested as his previous dentist did not accept his new insurance. I accompanied my young adult son to his appointment. His appointment was scheduled for 1:00 PM, and we arrived around 12:50 with his new-patient paperwork already completed beforehand. 1:30pm was when he was first called into a patient room. Meanwhile 3 people came in after us and were taken back prior to my son. When the appointment was originally scheduled, the office asked that his previous dental X-rays be sent to them, which we arranged. However, during the appointment we were told those X-rays could not be used and that they needed to take new ones. After his X-rays were taken, my son was returned to the waiting room because a treatment room wasn't available. The dentist ultimately did not see him until approximately 2:40 PM. A staff member eventually explained that an oral surgeon was there that day and was using several treatment rooms. I appreciated the explanation and apology, but much better communication about the delay would have been appreciated. No one should have to sit and wait from 1pm to 2:40 and watch others come and go. My greater concern was what happened once he was examined. The dentist told my son that he had moderate periodontal disease and discussed multiple cavities. The explanation felt rushed, and we did not feel the dentist had good bedside manner. He didn't explain much, just gave his opinion and left. We were then presented with an extensive treatment plan that included deep cleaning, periodontal treatments, Perio Protect trays and multiple fillings. The proposed out-of-pocket cost was approximately $2,025 with insurance. Felt like too many additional upcharges for no reason along with sales pressure. There was also confusion regarding the number of cavities/fillings. Different numbers were communicated to us during the appointment, while the written treatment plan ultimately listed five fillings. The dentist told us one thing, the assistant another and the finance person another. Because my son had already received a very different assessment from another dentist, we did not schedule the recommended treatment. We requested copies of his records and decided to seek another professional opinion. My son has now been evaluated by a third dentist. That dentist found one cavity and no periodontal disease, consistent with the findings of his previous dentist. That means my son has now received three professional dental opinions: two independently found one cavity and no periodontal disease, while this office gave us a substantially different diagnosis and a much more extensive and expensive treatment plan. I understand that dentists can sometimes have different professional opinions and approaches to treatment, and I am not claiming to know why these assessments were so different. I can only share what occurred and why we were uncomfortable proceeding. Between the long wait, rushed communication, confusing information about the number of fillings, and the significant difference between this office's diagnosis and the assessments of two other dentists, we will not be returning. I'm very glad we chose to seek another opinion before proceeding with the recommended treatment.

I had such a wonderful experience at Dr. Fellows' office! This was my first visit, and after having…read morea bad experience at another local dentist's office, I had put off making an appointment for a tooth that had been giving me problems for over four years. From the moment I walked in, I felt welcomed, comfortable, and genuinely cared for. Dr. Fellows was incredibly friendly, knowledgeable, and professional. I completely trusted her opinion and felt confident that I was in the best hands. She was able to complete my crown the very same day, which was such a relief after putting it off for so long. The entire staff was kind, welcoming, and made what could have been a stressful experience feel easy and comfortable. I truly couldn't have asked for a better experience. After just one visit, our whole family has now become patients of Dr. Fellows. She is truly the best, and I'm so thankful I finally found a dentist I can trust!

Dr. Do was incredibly understanding and compassionate throughout my visit. She took the time to…read moretruly listen to my concerns and made me feel heard, not rushed. She genuinely cared about my treatment and wanted to make sure all of my questions and concerns were fully addressed before moving forward. Her kindness, patience, and willingness to listen gave me confidence that I was receiving the best possible care. I truly appreciate a dentist who treats patients with empathy and respect, and Dr. Do did exactly that.

I love this office. They make everything easy and breezy. The doctors and staff make you feel…read morecomfortable and well cared for. I've gotten a root canal and crown done and I'm scheduling with them in the near future to get my rest of my dental health back on track. 10/10

Great care and good support for implant work. Friendly staff and Dr. Walker is thorough and…read moreknowledgeable about every aspect of treatment so a difficult patient like me to be extremely satisfied with the care given is definitely a great thing!

My 9 year old daughter's tooth cracked on a Saturday evening and she was in pain. I called and…read morescheduled an emergency next morning appointment. When we arrived, the gal at the front was very sweet and helpful. They took us back quickly and did an x ray. It was an adult tooth/molar we knew it was in bad shape but no dentists would touch it because pediatric dentist don't do adult teeth and regular dentists want to refer it back to pediatric. Her tooth suffered from all that back and forth with other places. Dr. Dong looked at the xray and explained extraction was needed due to the severity of decay and infection. I already knew that and agreed. They were so gentle and empathetic with my daughter. They made it comfortable where she wasn't scared and completed it quickly. Good places are hard to find and I greatly recommend this office. Pricing was very fair considering it is a Sunday and I'm ever so thankful she's no longer suffering with a tooth no one would touch. The office was clean and the aesthetic was pretty.

I'm surprised with good reviews. Only my very first initial appointment went great. Yes, the people…read moreare very friendly there but that's about it. Two of my filling's got dark spots on them within the first year and to redo them I have to come when "I'll be fixing my other teeth". Once I went into office with one treatment plan doctor (Asian looking younger one) during the treatment changed the plan and fixed the tooth that wasn't even in a chart and told me about it only after he was done! And made me sign the consent as I was leaving the office. I can't describe how violated I felt for a while. Doctor Papworth apologized for his colleague but it didn't make me feel better. I gave them a chance and came for cleaning, asked for insurance pre- approval for next treatment (because somehow my pretty good ppo insurance almost never covers it as promised). Waited. Never heard from them. Called. They made it sound like they've never heard about it although they offered. Requested it again. It's been at least a month still haven't heard from them... also last time I went for cleaning I felt like the doctor was very pushy into what should be my next treatment although I wanted to work on other problems. Also got referred to a place that did a terrible work on my root canal. I guess it's time for me to switch an office.

Went in for a deep cleaning and Brenda was my dental hygienist. I have major dental anxiety, as…read moremany do, but Brenda went above and beyond in making sure I was comfortable. She was incredibly sweet, patient, and took the time to explain everything in detail with me. Her kindness and reassurance made a huge difference and I'm so thankful.

I have been going here for years. The people are nice but they overcharged me for my Invisalign and…read moremy crowns. I didn't find out until I got a bill from my insurance what they should have charged me. I got a crown less than 2 years ago and it just fell off and I am on top of my cleanings and care. Not to mention, I couldn't chew on the side they put my crown without having pain and discomfort. I told the male doctor and he brushed me off so when I went to the new dentist they fixed the issue in minutes. I will not even go here for them to fix my fallen crown as they price gouge and they don't hear my concerns. I am going to a new dentist and it is amazing the difference in quality and care when I have something to compare to.

They are the best. The care they have for their patients is absolutely amazing. I've never had such…read moregood care any where else. 1000% recommend

I absolutely love this practice this morning.I went in due to one of my teeth coming out without an…read moreappointment.Doctor Singh saw me took care of me even knows that i'm a Steelers fan. We have been going there 9 years. 5 stars all the way. Thank you Tina Rios

Went in for a first visit and got dental cleaning then came back for a cavity filling & a chipped…read moretooth. After that went in to get wisdom teeth removed. All experiences have been great! I was so scared to get my wisdom teeth removed but I had no issues or pain (I didn't need to take the prescribed painkillers). Dr Benson,Dr Tibbits and staff are awesome. I also had some payment issues with insurance and the Dr was very accommodating to my request. I would 100% recommend this place.

My dentist for over 10 years. Top tier treatment. Everyone…read morein the office is warm and make the visit more pleasant and less focus on treatment. You're the best guys each and every staff there. Thank you for keeping my smile together for years!