This place is fantastic! I brought them a vintage evening gown that belonged to my grandmother. It…read morehad gotten mildewed in the closet and somewhere in transit got something sticky on the hem. Chris explained what they would try and do to restore it. I almost cried when I picked it up - the dress looked like new! Very reasonable pricing too. Highly recommended.

Great experience and great work! They shortened my coat by 6" and you would never know it! Very…read morereasonable prices!!!

One of my favorite jackets was in need of repair. The jacket is close to 15 years old. The…read moresalesman from the chain that made the jacket recommended Scissors & Needle for the repair. I was not disappointed in the work.

Pretty disappointed and probably won't be back. $60 for a basic waist and length reduction for a…read moresingle dress pant. All he did was make the waist and length shorter and didnt bother making the pant legs any narrow, the pants now look very disproportionate. Overall the vibes of the place were not great either, the man barely talked and overall just seemed grumpy.

I was searching for a great cleaners in the area and I have found the best!! The turn around was…read morevery fast and I told them no rush at all. The lady who is working in there is so sweet and kind and very helpful for any of your needs! I can't recommend them enough I picked up my last order today and dropped more off because of how good it is!

Highly recommend this business. I dropped off 2 suits and 2 dresses and they were done quickly and…read moreefficiently. 5 stars!

this cleaner has closed abd left no information on how to retrieve your items. i have lost several…read moreitems and have no idea how to get them back !!

Warning: extremely rude owner, family business or not, especially when the customer is being…read morepolite and the owner was the one that made a mistake, try to be polite, Save yourself the trouble and headache of going here and having to deal with an extremely rude owner, and not getting what is promised. I dropped off multiple items to get dry cleaned, and specifically said that I would need the items by Thursday morning as I was planning on leaving town Friday morning and needed the items to take with me. (For context I drop the items off on a Saturday morning.). When I went Thursday morning, they did not have all my items, I ended up having to cancel an appointment to make it back Thursday before they closed at 5pm in order to pick up the remaining item after I called them multiple times and was told they would "see" if the item would be available. This is not the first time this has happened there. Because it's a family owned business, I have given them multiple chances to do better and for me the last straw was the owner literally yelling at me to get out, when I gently asked if she would consider reducing the cost of the dress cleaning ($26) for the inconvenience of having to come back for one item. The woman yelled at me like I had suggested she refund my entire almost two hundred dollar service. I will NEVER be going back here, I had originally lived this area and have never dealt with such rude behavior in the service industry.

Omg Shafer's is amazing! I bought my bf an awesome Eagles jacket for xmas and I didn't notice the…read moresnap was bent and unusable. The nice man at Shafer's repaired it right away. It looks great and he will be able to wear it for the remainder of the football season. Thank you Shafer's for doing a great job.

Oh my this place is awesome and customer service is best. The prices are reasonable…read more Under new management.

Always a pleasure to have my garments dry cleaned at this local business. The owner is very…read morefriendly. I appreciate great customer service!

AMAZING! I brought a very expensive dress that needed to be cleaned in under 24 hours. Jack took…read moresuch good care of it, cleaned it & fixed things in places that I didn't even knew existed. He was so kind! Highly recommend this place! Great Armenian owner! I am very particular with where I take my clothes and this has got to be one of the best places I have ever tried!

After patronizing your services for many years, I am extremely disappointed with my recent…read moreexperience. I was charged the price of a sweater for a Ralph Lauren men's short-sleeve button-up shirt. It was clearly a button-up shirt, and I found it very concerning that the item was misclassified and that my concern was not acknowledged or resolved. As a long-standing customer, I expected better customer service and accountability. Unfortunately, the unwillingness to acknowledge the error or make the situation right has left me very disappointed. Based on this experience, I will no longer patronize your business, nor will I feel comfortable referring others to your services. I sincerely hope you will take customer concerns more seriously in the future.

I had a very disappointing experience with this dry cleaner…read more Before leaving two dresses that I needed for events on July 3 and July 4, I specifically asked whether they would be open on July 3 because I needed to pick them up that day. I was told my dresses would be ready after 12:00 p.m. on July 3 and that the store would likely be closing by 3:00 p.m., so I should come sometime after noon. When I arrived shortly before 12:00 p.m. on July 3, the store was completely closed. There was a sign on the door stating they would be closed that day. Unfortunately, a sign on the door did not help because I had already been told in person that the store would be open, and I had planned around that information. As a result, I was unable to wear either dress for the events I needed them for. When I returned to pick up my clothes, I calmly explained why I was frustrated. Instead of acknowledging that I had been given incorrect information, the owner told me they decided not to open because it was too hot to come in and that customers had been notified by placing a sign on the door. I explained that a sign on the door was not an adequate way to notify someone who had already been told to come between noon and 3:00 p.m. to pick up clothing needed for holiday events. I asked whether a discount could be offered because of the inconvenience, but she refused. When I said I would not be returning and would share my experience in a review, the owner responded that she "didn't want my business anyway" and then told me to leave the store. In my experience, the prices are higher than other local dry cleaners, and I have not found the quality of the cleaning to justify the cost. After this experience, I will be taking my business elsewhere. I have had much better service, pricing, and overall quality at Fairway Cleaners in Dresher. Mistakes happen, and I understand that plans can change. What was most disappointing was not the closure itself, but the complete lack of accountability, empathy, or customer service afterward. A sincere apology would have gone a long way. Instead, I left feeling dismissed and unwelcome.

I've been a loyal customer for over seven years through one of the drop-off locations that sends…read moretheir cleaning here, and I can confidently say the quality of work is excellent. I wear a lot of wool sweaters and delicate blouses that require proper dry cleaning, and everything always comes back looking clean. There is no shrinking, no lingering stains, and never a single misplaced item that wasn't mine. The turnaround time is always reasonable, and the consistency in care and attention to detail really stands out. Even though I haven't personally visited the plant itself, I'm grateful for their reliable, professional service and wanted to give them the recognition they deserve.

Reliable, good service every time! I had them alter a dress for a wedding I am going to and it fit…read morelike a glove. And at a very reasonable price! Can't recommend enough.