I've had Dylan out 3 different times and he always does a very professional job…read more He is good at explaining what needs to be done and how much it will cost. He is dependable and honest.

Dylan came out and inspected our chimney. He was professional and honest. He gave us a thorough…read moreinspection with pictures and recommendations for our current situation, and he answered all of our questions. We highly recommend for your chimney services.

From the first phone call until Chase the technician left, outstanding service. Chase was as…read moreprofessional as one can be, his explanations were clear and his passion for the job was evident. There was no pressure for more work, but explained some things that would help if done. Chase needs to teach a class on customer service, loyalties to The Fire Place is secure.

Very professional and reasonable prices!! Would highly recommend them!! Arrived on time and fixed…read moremy problem quickly.

Warranty repair was fixed by Justin in just a couple hours. Nice and cool again…read more Personable and polite.

UPDATE: I had another company come out from Oldham County, I had a misfire. with a simple fix they…read morefixed my issue and said I do NOT need a new unit. I cant believe what I went though with Dr.P. Tried to sell me a new unit. Do NOT recommend. Be weary, if you communicate any dissatisfaction, the team (husband/wife) tag team and scream. The husband was in the background literally yelling. I had to ask her to stop emailing me, in which she continued. I threatened to call the county attorney if she didn't stop. Not only did she NOT stop she had an officer call me to get my side of the story. He then called her to ask her to stop calling me. She is very dishonest. I do not post negative comments unless I feel the public needs to know. No business should ever scream and tag team a customer over nothing. It is on record however. I will NEVER use them again as well as 5 other people I have found in Oldham that feel the same. A good friend had a similar experience with them both. They are fake, not genuine people, it was their unprofessionalism that shocked me. Again, they will respond to this because they are terrified of a bad review, but I must tell others about my experience And share the truth! They have now updated their response FOUR times and is adding personal information about me on here that will likely result in a lawsuit as some should be very confidential. I will now be calling the BBB on Monday and my attorney in LaGrange to consult about what they have added on here.

We recently bought a new home that was built in 1940. We were told during inspection that the…read morechimney needed to be cleaned. So I reached out to Firehawk Chimney Service through Yelp. Joe got back to me immediately. He was very prompt and very professional to work with. He was available to come out the next day after we spoke. Which was wonderful. He fully inspected our chimney and advised us that there was a lot more work to be done than just a cleaning. He was very thorough. He told us what was needed to make our home safe again. He had the job finished within a few days. He was very clean and neat. And my husband is a veteran, and he offered a generous discount, which was very much appreciated. I would highly recommend this company. Thank you Joe.

We were fortunate enough to find Rodriguez Cleaning & Restoration Services for our home duct…read morecleaning. The technicians were polite, knowledgeable, efficient, thorough, & timely in completing their task. We only needed the house vents cleaned because I have asthma. However, other services offered are carpet cleaning & water damage restoration. I highly recommend Rodriguez Cleaning & Restoration Services

Top notch service, communication, value, great/knowledgeable staff, excellent work. Best of the…read morebest! Don't shop around, just call them!

I called at 8am with an ac unit that went out the night before. Its July in ky so its hot!! They…read moresaid they could have someone to my place between 11 and 2. A nice guy named Andrew rolled up at like 1130 after a call to let me know that he was on his way. He replaced a capacitor, cleaned up the unit and my wife and kids had a cool home in about 2 hours. Thanks Andrew

Service agent, Peyton Coffey, did outstanding job. Professional and polite. Gave explanation of…read moreservices given. Will use again in future.

Your Second Opinion Plumbing just finished their work today, and we could not be happier with it…read more Despite what ended up being a bigger job than originally thought, YSOP made the process smooth, with great communication throughout. I reached out to them last week after water started falling from the upstairs bathroom into the first floor bathroom of the duplex we own. I sent them a message via Yelp and their office responded within the hour, allowing me to pick the time when they would come out the following day. And from there we were rolling. During the initial visit, Cody deduced that there was likely a problem with the flange and wax ring in the upstairs toilet. When they came back the next work day to do the work, we ended up having to get into the walls, where it was easy to see that the 100+-year-old cast iron pipes, original to the home, were actually rusting, with very noticeable cracks in them, leaking water throughout. Over the next day and a half, YSOP replaced ye olde pipes, patched another leak, replaced the flanges on both toilets in the building and moved the plumbing for the basement washing machines, since they already had to work in that vicinity anyway. This was a big job, that didn't come cheap, but they were upfront with all costs and kept to their quote. I also appreciated that they called to give me a 20-minute warning before they showed up each time. Through and through, YSOP was easy to work with, respectful of me and my property and thorough communicated. I will definitely use them again!

Decided to go with this company as they didn't seem to be owned by private equity and next day…read moreavailability. I now understand why they had next day availability. I was quoted 3-400 dollars for a valve replacement only to get a call back two hours later that they can't find the valve anywhere for a Pfister product less than 10 years old, so it needs to be fully replaced. The full replacement was 850 dollars and they installed a chrome finish that matches none of the other finishes in the bathroom and was probably 100 bucks. 3 hours of labor and 100 dollar part (with an access panel!) = 850 dollars and a messy silicone job as a keepsake. Furthermore I requested a quote for a replacement water heater to be told that both (it's a duplex) needed to be replaced. My tenant came back to completely cold water so clearly no final inspection was done to ensure it was fixed after work was completed. After I called to complain and was given reasons for why that's not their fault/problem I was reminded that it's probably because the water heater is old and has nothing to do with them... hmmm how convenient. If I could have left 0 stars I would have.

Will helps us out in a pinch once again!…read more Coming off of a difficult week with one of our kids being in the hospital, we discovered our basement a/c no longer worked. We called Will, and he made time to come out the next evening. He was able to easily diagnose the problem as a blown capacitor and fixed it at a very reasonable price. We were up and running with a working a/c that same night! Will also remembered some of our other ongoing needs, with another aging a/c on our house and issues with our duplex rental. He is so knowledgeable and truthful when he talks to us about options. Having used his services many times, we trust him when he says if something is an easy fix or needing something more expensive. He is the service pro everyone should have saved in their phone. So lucky to have found him!

Will is, without a doubt, the kindest, most honest, and most patient person I've ever done business…read morewith for home repairs. From the very beginning, he took the time to listen, answer my questions thoroughly, and explain things that no other company took the time to explain. Last summer, I was told I needed to replace my HVAC system before this summer because it uses R-22. Naturally, that was stressful and felt like a huge unexpected expense. When Will came out, he carefully inspected the system and then walked me through the facts. He explained that as long as the unit is working properly, there's no need to replace it just because it uses R-22. He also clarified that refrigerant doesn't need to be added unless there's a leak (contrary to what I had previously been told about it needing regular refills). At no point did he try to upsell me or pressure me into replacing something that still works. Instead, he focused on what was actually necessary and in my best interest. That level of integrity is rare and incredibly appreciated. It's clear he genuinely cares about his customers and values doing the right thing over making a quick sale. I truly can't recommend him highly enough and will absolutely continue to use and refer him in the future.