I should have read the reviews before hiring them to clean and inspect my fireplace. After the…read moreinspection, the information and how it was presented was a bit unusual. So I read the reviews. Then I hired a different company, that was certified, to reinspect the fireplace and he told me an entirely different story. He had evidence to back up his findings and said it was repairable. The man from OTC&FS just wanted to sell me a new unit. I would not recommend this company to anyone.

I can't believe this company is even still in business. Just do a simple google search of their…read morereviews. They installed the wrong fireplace in my new house and now won't take responsibility for it. Do yourself a favor and go ahead and call someone in Louisville.

We are so thrilled with the work Scott completed for us! He is super nice, a very hard worker, a…read morehighly skilled tradesman. He is reliable and honest. His prices are fair and he does not price gouge. We had a vision for a cedar enclosed breezeway and he created a masterpiece! We had a very heavy mirror and he hung this for us! We highly recommend Scott of all Trades and we will absolutely hire him again!

This is a difficult review for me to write. I would rather celebrate businesses and look on the…read morebright side, but I hope that by writing this review, consumers can be educated and this business can improve. My husband and I reached out to Scott Of All Trades after a tree fell down in our backyard during a summer storm. The tree took out part of our fence and fell on power lines, pulling the power pole and lines off of our home and siding and trim along with it. I had heard good things about Scott Of All Trades from its reviews and friends who had worked with them. And considering we have a 100-year-old house in the Highlands, having a great handyman available for odd jobs would be extraordinarily helpful. So we made an appointment, and Scott, of Scott Of All Trades, came out to the house to survey the damage and work we needed done. He, my husband and I talked about how the vinyl siding needed to be replaced along with the wooden sheathing, wooden siding and foam insulation board behind it. The corner trim piece needed to be fixed. While Scott was here, we could use the deck stairs being reinforced. And when the power came off the house, the pole fell on our side gate. Scott pointed out that the gate wasn't made correctly to begin with and would hang better if it was repaired and the brackets assembled correctly. After this meeting, we felt confident about working with Scott Of All Trades, and he had several jobs to work on -- not even getting to the fence yet. He gave us a fair quote and came back to make the repairs. The work took him a few hours. But when we inspected the siding work closer, it became apparent that he put up the vinyl siding but nothing behind it -- no wooden sheathing, wooden siding or foam insulation board. You could push on the siding and see that it was hollow behind it. There was nothing between the vinyl siding and the back of the lathe from our plaster walls. He matched the color of the new siding to the old, and his work reinforcing the stairs looked great. But the gate was not reassembled like we had originally discussed. The brackets were still hung wrong. It looked like he just replaced the broken slats. So we contacted him, and told him that we weren't happy with the work. Regarding the gate, he replied the estimate was to fix the gate, not rebuild it, and along with replacing the broken slats he adjusted it to hang better. But it was more of less in working order beforehand, and we would not have agreed to pay to fix it had Scott not originally pointed out how badly built it was in the first place. At this point, we offered to pay for the deck reinforcement and materials; if he wanted the rest, he needed to come back and do the work as it was originally discussed and decided on. We paid the adjusted amount, and he agreed to come back. On his subsequent visit, he was at the house for a couple of hours, fixed the siding and took another crack at the gate. He asked me to inspect after he was done, and it looked good to me. But after he left, we opened the gate to find that it now hits and rubs up against the corner of the house -- the corner trim he fixed on his previous visit. I take some of the blame for not testing how the gate closed when he was at the house, but he closed the gate before he left; he knew it hit the house. He fixed what he could and left it, not telling us that more work will need to be done so that the gate doesn't rub up against the corner. And then following this visit, he contacted us several times asking for our payment, starting with a day or two after his last visit. Typically contractors have given a payment due date of two to four weeks out from the repairs. We definitely want to pay for what we owe -- assuming the work is done well -- so we dropped a check in the mail roughly a week after the work had been done. The check had still not reached him a few days later. He texted us his address; it had recently been changed. To the best of our knowledge, we sent it to the right address, but it would have been helpful to have gotten an updated invoice with the remaining total and new address clearly written on it. And if we had been offered the ability to pay by credit card from the get-go, waiting for the payment would not have been an issue. He pushed to pick the check up via our mailbox the following day, and we ended up having to cancel the check. (Thankfully our bank waived the $35 fee.) I texted him about the issue of the gate hitting the house, and he said he would look at it when he picked up the check. I was passing through the first floor when I saw him arrive, and I walked toward the front door to greet him when I saw him walk up the steps, grab the check and walk back down, not looking at the gate once. Scott Of All Trades was given repeated chances and did not strike us as professional. The whole experience felt like a series of headaches. The work took too long to be completed. The handyman search continues.

One of the best in the business. We were looking for fireplace doors but all we kept finding was…read morecheap ones that looked horrible. We finally found Hearth Craft and came in to their showroom. Their stuff is crafted to perfection and we were able to customize our finish and style to our exact liking. Highly recommend them for your quality custom fireplace doors. Oh, and of course their service is top notch!

Excellent service provided by Zander. He was knowledgeable and courteous and we will use them in…read morethe future should the need arise. He cleaned our fireplace insert and replaced the pilot light. Highly recommend!

My god I can't warn you enough about the fraudulent sales tactics, lack of professionalism, and…read moreextreme poor quality of work. Too bad I didn't read more about this compan. Begins with there are numerous bad reviews from the better business bureau, Angie's list, along with several other sites or check with the credit card companies as to their standing. They broke my pellet stove promised to come back the following week and after a dozen calls, I've just given up. I was ripped off for 400 bucks. #StayClearOfThem

I contacted Dale, the owner, in early January to have my 77 year old mother's fireplace looked at…read more The worker came and after trouble shooting a number of options said we needed to order two parts to repair. Dale himself called while the worker was there and asked for payment upfront ($600), so we paid for the work that Dale said would be done the following week. That was 3 months ago. I have left message, sent texts over and over and no one will call back. Check was cashed and work is not done. DO NOT DO BUSINESS WITH HILLSIDE HEARTH!!!

After reading reviews from all social media and learning the hard way, would not recommend Dale or…read morehis business. No shows, no returns texts or calls, no one answers at the office. State of ky lists as Bad business and inactive

Great quality and service! Victor was very professional and explained the entire process. I highly…read morerecommend this company and will be a repeat customer for future needs.

what a fantastic job this young man did on my dryer vent cleaning!! Victor is fast and efficient…read moreand didn't hurt the pocketbook. He cleans up real good behind himself and left me with a peace of mind that is invaluable!!! Thank you Victor!!! I highly recommend his services!!

Great job cleaning and setting up the fireplaces. He was on time and did a good jobs keeping the…read morearea clean during this messy job

Answered my question about fireplace insert. Gave a card of someone who could repair. Good…read moreknowledge by staff

I had high hopes for these guys. They talked a good talk. I needed them to add a cap to my chimney…read more They did the job but told me I had birds in the chimney and to call a 2nd person to get the birds out from "the bottom" of the chimney. Called 2nd person, they told me over the phone, Watertite shouldn't have put cap on. They would charge extra for having to take cap off to retrieve the birds. I called Watertite to come take cap off so I wouldn't have to pay extra of course they never returned my calls. My hunt for a trustworthy honest chimney cleaning crew continues.

The gentlemen at Watertite Chimney go the extra mile to not only explain everything they're doing,…read morebut to do it well so it doesn't need to be done again. They know the ins and outs for chimneys in all homes, especially older homes. That knowledge is extremely valuable in making sure your home and chimney/fireplace works well, is safe, and lasts for a long time. Their pricing is more than fair, and their expertise and courtesy to the client is refreshing. I highly recommend them for your fireplace and chimney needs!

Prices were out of this world expensive! The tech showed up and sat in his van for the bulk of the…read moreappointment. Would not consider to do business with.

When we bought our home we were informed by the seller that the chimney was "inoperable", and at…read moreleast needed a missing damper replaced, so we contacted a couple of companies to get estimates of repair needs and cost. While another, more high-tech company was thorough in examining our chimney, etc. (an examination which cost us over $100) and came in with a repair estimate of roughly $7000, Crestwood examined our chimney thoroughly, explained what Kentucky standards were, and what needed to be done to make our chimney both safe and operable. Total repairs, including the new damper, came to less than $700. He was kind, efficient, masked and knowledgable, and now we have a working fireplace for when the seasons turn cold.