Victoria Villani Steinberg, DDS

1.0 (1 review)

Oral Surgeons, Cosmetic Dentists

Closed • 9:00 am - 5:00 pm

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Annmarie F.

9 years ago

ORRIBLE people and business...I was having issues w a bridge done Dr. Victoria Steinberg. A bridge that was fully paid for to the tune of $6,000 out of my pocket and 1500 from my insurance. Having paid such a steep cost it is within reason I be satisfied with the finished product as well as the treatment received while in the office. At my appointment on Jan 27th I was discussing my loose bridge w the doctor, her answer was to blame and berate me over poor oral care. "The bridge was ruined and she wouldn't re cement it". To talk down and shame a patient in the office is uncalled for and unacceptable. Clearly we could no longer work together after this. I requested my dental records on Feb 3 via notarized letter (per Irma's instruction over the phone). As stated above, my bridge is broken and I can't bite down on food. This issue needs to be resolved and I need my dental records to bring to my new dentist. I called once a week starting Feb 13th follow up on when I will receive my records. I was told they were "in process". I called on Feb 28th to follow up but was accused of harassment and was hung up on. I called back thinking the line was disconnected- bc what professional office would hang up on someone?? - and was told that I was in fact hung up and was hung up on again. Again, how does a "professional" office respond this way. Simply put- these are my records and I am entitled to them. Again, the way I was treated by your office has been abhorrent and without cause. Finally ,March 30th I receive an "invoice" from the office requesting I mail a check for 35.00 for a Fed Ex signatory letter to be sent to my home. $3.00 for records and 32.00 for Fed Ex. April 5th I have the day off from work so I stop by the office at 2:30 pm to make the $35.00 payment so they can fed ex me the records. Dr. Victoria Steinberg was at the window, when I said "hello, I'm here to make the FED ex payment, she immediately becomes aggressive "you have to mail the check" dental is closed now. I ask her why? Why is she making this so ridiculously difficult? She told me "LEAVE NOW" or I am calling the police. She called out her husband who asked me to leave, I ask him, why and how do you think this is ok? I am trying to pay per YOUR request for MY records. Again I was told the Police would be called. Dentist came back out and I said this is crazy and she YELLS "NO YOU ARE CRAZY" she instructed some of her staff to go in the back room not to look at me, she had one of her staff call the police. A 911 call was made and they came. The officer was baffled at why he was there and understandably ANNOYED that it was a 911 call. When he heard the story, only the husband and I spoke to the officer, he concluded it made no sense at all. The officer told me to pick up the report at the station and it would be written I had business to being there, was doing NOTHING wrong and in fact I was the one being victimized. I should also note that the business person in charge of billing is unethical and opened up a credit care card without signed or verbal authorization, I did share that information with the husband and the dentist, he rolled his eyes and scoffed at me. That needs further investigation read more

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More info about Victoria Villani Steinberg, DDS

1399 Rt 52
Fishkill, NY 12524
Directions
(845) 897-5000
Call Now
Visit Website
http://Precisiondentalny.com

Hours

What time does Victoria Villani Steinberg, DDS open?

Victoria Villani Steinberg, DDS opens at 9:00 AM on Monday, Tuesday and Friday.

What time does Victoria Villani Steinberg, DDS close?

Victoria Villani Steinberg, DDS closes at 5:00 PM on Monday, Tuesday and Friday.Victoria Villani Steinberg, DDS is closed on Wednesday, Thursday, Saturday and Sunday.

Mon-Tue, Fri 9:00 AM - 5:00 PMWed-Thu, Sat-Sun Closed

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Does Victoria Villani Steinberg, DDS have free WiFi?

Yes, Victoria Villani Steinberg, DDS has free WiFi.

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Hudson Valley Oral Surgery

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As a former "Dental Chihuahua"-I can't say enough good things about Dr Payami and his team at the…read moreFishkill location. They were friendly, informative, and HIGHLY EFFICIENT during my tooth extraction! As I was telling my adult daughter; the entire procedure from first rinse to me walking out the door was only about 20 minutes long. The Dr is so skilled at the Novocaine injections that I was amazed. If you can hold it together for about 2 minutes-you'll be fully numb in no time. The procedure itself consisted of one minute of toughing it out while he did the actual pulling. No pain, just pressure and conquering my fear. I can do just about anything for one or two minutes. The rest was downhill from there. Drove myself home with no issues-as I stayed awake for the procedure. Would definitely make a point of coming back to Dr Payami and his team if the need arises in the future.

Fantastic staff,clean office. Very friendly professional, would highly recommend..Got a post…read moreprocedure call to check on me .

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4.2(5 reviews)

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Very bad, unethical & unresponsive! I was referred to Dr Bieber by another dentist for an…read moreextraction. I vistited the office but nobody was there & I called twice & sent a few emails & they never answered me at all. The referring dentist was shocked & said there must be something wrong, but it seems they never heard back either. Don't call for help, odds are they will not care!

Once again I have received excellent service from Dr. Bieber and his staff…read more Dr. Bieber took his time to explain the process every step of the way. What I thought would be a simple procedure turned out to be a bit of challenge. I was so please and impressed by the diligence to resolve the issue and the calmness from Dr.Bieber. It made me feel the end result would be successful, and it was. Very pleased....

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2.9(19 reviews)

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Awesome Crew & Brilliant Dentist! Always a pleasure to…read morereceive my dental work done @ Fishkill Dental Group. Never had a bad experience & looking forward to my next visit. Thank You- Fishkill Dental Group, for my Dental Hygiene & Dental work. My Teeth, TY. & they fell fabulous-clean & healthy!- See You Soon... TY.

What an amazing experience!! The staff is friendly and efficient. Dr Levine gives you a needle that…read moredoesn't hurt He's a one in a million dentist I highly recommend him

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Mario A Vilardi, DMD

3.8(10 reviews)

1.7 mi

Receptionist did not follow through! Exam room…read moreWas cold and X-ray tech was impatient and procedure was awful. Repairman came in to room During my visit Did not provide a treatment plan until 2 months later. Completely removed from Any cooperation with Ins company But Dr seemed like he was experienced and knowledgeable! Told If I wanted any insurance help I should go elsewhere. All this was after advising them prior to visit That I had a fear of dentists!!

I have never before worked with a periodontist (or an oral surgeon) whose difficult and intrusive…read morework is almost always pain-free, or, at the most, hardly painful at all. That has been my experience with Dr. Vilardi. I have worked with him for nearly 20 years and trust his work and his advice completely.

Family Dental Group of Fishkill

2.0(50 reviews)

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I've been going to Family Dental for a long time, you have to take care of your teeth and this is…read morethe place to do it. Today, I was with Dr. Ayuko and Desiree they both make you extremely comfortable and relaxed. I highly recommend both of them. My entire family uses Family Dental Group. Thank you Dr. Ayuko and Desiree.

BEWARE! I scheduled what I believed would be a routine…read moreannual exam and cleaning, and even took time off work for it. Instead, the experience felt misleading and extremely frustrating from the start. As soon as I arrived, they immediately began taking X-rays without clearly explaining the process or what my visit would actually include. Then another staff member came in and started aggressively poking and scraping my teeth, all while telling me I needed teeth removed and pushing me toward a consultation with their oral surgeon. At no point during the visit did I receive the cleaning I specifically scheduled. When I asked the front desk about it, I was told I'd need to book yet another appointment for the cleaning, and they strongly pressured me to schedule a separate consultation with their oral surgeon as well. It honestly felt like one of those dental groups that upsell services to hit quotas rather than prioritizing patient care. What should have been a simple, routine visit seemed intentionally broken into multiple appointments, which wastes time and raises concerns about unnecessary billing. Very disappointing experience. I would not recommend if you're expecting transparency and straightforward care.

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I am truly shocked to see anyone rate this place poorly. Been going to them for years and truly the…read morebest dental experience I've had. Efficient, honest, and reliable!

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