As someone who has tried many different massage parlors and spas, I highly recommend Seven Falls…read more It's excellent -- everyone on the staff is so kind and welcoming, and I've had nothing but positive experiences here. I especially cannot recommend Jason enough. I've been dealing with chronic back pain for almost two years, largely from extremely tight back muscles due to lifting, slight scoliosis, and spending all day at a desk as a lawyer. I've tried just about everything at this point (physical therapy, chiropractors, muscle relaxants, etc.) and nothing has solved the problem. I've now seen Jason three times over the past five or six weeks, and the difference has been incredible. I usually book a 60- or 90-minute targeted deep tissue massage focused on my back, shoulders, and neck. What really sets Jason apart is how attentive he is. Every massage has been a little different because he actually takes the time to figure out which muscles are especially tight, where the knots are, and what needs the most attention that day. He's incredibly thorough and clearly knows what he's doing. He also regularly checks in about the pressure, which I appreciate because I prefer pretty firm pressure. For the first time in a long time, I feel like I'm actually making progress with my back pain rather than just getting temporary relief. I am not waking up with bad pain all across my back and shoulders anymore. At this point I am booking regular massages with Jason every 2 weeks. If you deal with chronically tight muscles or want a really effective, targeted deep tissue massage, I highly recommend Seven Falls and also Jason. He's phenomenal!

My experience here was... interesting, to say the least. I read so many great reviews before coming…read morein, but surprisingly, hardly anyone mentioned what I experienced except for maybe a couple of people. First, the good: the place is clean, pleasant, and welcoming. The service is good, and everyone was sweet and courteous. My friend and I had planned a little foot massage day, and this place was convenient, so we decided to give it a try. For me, a foot massage means exactly that - a FOOT massage. Something relaxing and comforting, especially for people who walk a lot or are on their feet all day. Your heels, arches, and the front of your feet are the areas that really need that nice pressure and attention. That's kind of the whole point. Unfortunately, the description of the foot massage was very different from what I actually received. And just for context, I'm definitely not new to massages. I've had foot massages in many different cities and countries throughout my travels, so I have a pretty good idea of what a foot massage is supposed to feel like. This was NOT a foot massage. I feel bad saying that because my masseuse was a very sweet lady, but she spent almost the entire time intensely pressing and poking my legs with her fingers. It genuinely hurt. I asked her to go easier, but I don't think she understood what I meant. She seemed to think I wanted less pressure overall, when really I was trying to explain that her fingers were literally poking the heck out of my leg bones. Meanwhile, my actual feet were barely touched. My heels? Not once. It was mostly constant rubbing and finger pressure on my legs, which was honestly the opposite of what I came in for. Unfortunately, it felt like a waste of money for me. I also didn't feel guilty about not tipping because my experience was genuinely uncomfortable and not at all what was advertised. I actually feel bad leaving this review because everyone was nice, and everything else about the place was great. I'm leaving this mainly as feedback for the business. Either the description of the service needs to be more accurate, or the massage therapists need to be trained so the service actually matches what's being advertised. After this experience, I personally wouldn't feel comfortable trying their other services because now I'd be wondering whether those descriptions match the actual service either. Really wanted to love this place, but unfortunately, this one was a no for me. Sorry, but no thank you.

I came out feeling reborn and a whole new person. Like jello. Fully relaxed and all knots removed…read more I've tried a handful of massage places and this place is my favorite. Today I had Coco since other reviews called her out and yep she is good. She could tell my left back was more knotted and worked thru it. Every pressure point was spot on. She massaged me in areas and in ways I didnt know I had deep knots. I did 90 minute deep tissue and they massage your full back, arms, legs, butt, and ending with facial/scalp/shoulder massage, and front arms and legs. Completely worth it.

Received the best massage from Kiki, highly recommend her! She was attentive and did a phenomenal…read morejob....

I visited iSpa, and it was such a unique, relaxing experience. We tried the hot and cold plunge,…read moreenjoyed a body scrub, and spent time in the forest room and salt room. We also had lunch, and it was amazing! The hair wash was something I had never experienced before, and it made the visit feel even more special. They also offer massages, so there are plenty of ways to unwind. If you're looking for a day to switch off, relax, reset, and release, iSpa is definitely a place to check out.

I used to go to iSpa pretty regularly and was even willing to drive over an hour to get here…read morebecause I loved the atmosphere so much. They put a lot of effort into recreating the feel of a traditional Korean village in their jjimjilbang and rest area, and it really does make you feel like you've been transported to Korea. The women's soaking pools are also spacious. Unfortunately, my most recent visit was really disappointing. The jjimjilbang rooms were noticeably cooler than I remembered. Most of them were barely warm enough to make me sweat, and even the hottest room didn't feel hot at all. At first, I assumed something was malfunctioning, which I would have completely understood. However, I asked the front desk and was told that these are going to be their regular temperatures moving forward because they had been cited by the health department for the rooms being too hot. I understand that they have to comply with health department requirements, but for someone who specifically comes here for the traditional Korean sauna experience, this completely changes the experience for me. If I'm going to a sauna, I expect to sweat. The LA weather outside honestly feels hotter than some of the sauna rooms now. It's unfortunate because iSpa used to be worth the hour-plus drive for me, and I genuinely loved coming here. The atmosphere is still beautiful and unique, but without the heat I expect from a Korean sauna, I don't think I'll be making the drive back.

Visited the new location, as I had been to the old one a couple of times. They really got…read moreeverything running and put together in time considering how recently they changed locations. The massage was great, lights were dim, and overall very calming environment. Felt great right after, they really helped with the knots in the upper shoulder, if you want more intense pressure, make sure to let them know. Will definitely be coming again for more especially with their discount. The sauna treatment was also nice, same one as the old location. However I believe they are still doing some construction, therefore the room can be put together and cleaned a little bit more. But it does not affect the sauna experience itself. The only thing was the bathroom/shower room isn't as nice as the original location. I understand that they are just settling in and the facility is different. I hope they get the opportunity to remodel it nicely similar to the style and size of the original location. It has the potential to be cleaned up nicer, with more amenities like large towels and a hair dryer. Definitely check out the new location, we were happy to support and hope to see the final results of the place once they completely settle in. Didn't mention this in my other review, but the prices were great. It would be cool if they offered some sort of membership or discount for frequent customers.

Linda doesn't disappoint. Very gifted in what she does and understands how to use it best for each…read moreof her clients needs. She keeps me coming to Mad Relax!

Sasha is a perfectionist, and that's what I was looking for! My lashes look very natural. It's a…read moremust for summer, rejuvenates my complexion, and I love it. The spa is as charm, Sasha offers a variety of services and the bottom line is: she's the best in what she does. Thank you, Sasha, for your hands and knowledge.

I am just adding to this review, I have never been more happy with my lashes & the friendship I…read morehave found in Sasha!!!! I would recommend her highly I am so happy I found Sasha, she is wonderful my lashes look and feel awesome- I have had them done a few times before and hands down she has done the best job by far the look amazing. Not only do they look amazing they feel light as feathers I don't even notice them. I'm so excited about meeting her, I have even booked an appointment for a facial in a few weeks and can't hardly wait

This place is amazing! I've been going to her for a couple years for massages and lymphatic…read moredrainage. She's better than any massage therapist I've seen. I've been to at least 20 massage therapists. She does real deep tissue massage and actually makes a difference. She's hard working. She's also very knowledgeable about the body. She'll tell me what's going on with my neck or back and it's consistent with what other doctors say about it. Sometimes I don't even tell her what's bothering me and she's able to determine what's injured. I do a lot of strength training and golfing. She helps with sports injuries. She's the best.

12/2 Update: Sarah: I added a screenshot of your spam texts. There is no option in the spam texts…read moreto reply stop. The only option I have is to report junk. And when I report junk, I will get a different spam text from you from a different number. WORSE experience ever!! I went here years ago and had the worse experience here. I got a facial and a massage. They used low quality products that gave me a bad skin reaction. The owner (I believe her name is Sarah) is shady, unprofessional and dishonest. It has been years since I have been here, yet I still get their spam texts at least once a week.

Ellah was phenomenal at a full body massage. She is precise and really deep…read more Will def be back here

Horrible, dirty place. I doubt all the people who work there are properly licensed. They demanded…read morepayment before treatment. The massage beds used during year spa treatment are hard, lumpy and uncomfortable. I asked to keep it off and the tech accidentally turned it inn3 times causing major discomfort. She spoke no English and understood very little English. It was a terrible experience , not relaxing at all. Dirty curtains partition off massage beds open to other patrons view. This place is poorly run, is dirty and I suspect some sort of illegal ring going on there judging by non English speaking worker, poor service and demanding payment before service. Avoid.

Vicki's technique is amazing! This was my first time here, I booked through ClassPass. I booked a…read more60-minute combination massage and am VERY happy with my experience. I was helped right away into a room and was then greeted by Vicki, the masseuse. She asked if I had any problems areas, which I did. The best part was releasing the knots and tightness in my neck and shoulders. She knows exactly what she's doing. Her gentle and fluid motions were so relaxing, and I also appreciated the stretching. I feel amazing! I was offered hot tea or water at the end - I chose tea (delicious butterfly pea tea w/ lemonade) Delicious = ) I'll definitely be back!

I appreciate the owner reaching out to make things right from my bad experience the first time with…read morePatty. I got another massage here with Sara the other day and it was a much better massage. I felt Sara's strokes and technique were very intentional the entire time. Sara was very attentive. They even played better spa music this time as well. I asked for Jess but she is currently out for the next couple of weeks. I have to minus one star due to my first bad experience here. I will continue to go to my other place but I do appreciate the service this time around.

Great relaxing massage! Spouse felt rejuvenated and in a state of bliss, the therapist was able to…read moreget rid of the knot. The atmosphere was calming from start to finish.

This place isn't as good as it used to be. My favorite therapist, Lucy, is no longer here. That is…read morecertainly out of their control but still I'm bummed about that. The steam room is not functioning anymore so only the sauna is available to use. That's a huge negative now because they don't have a jacuzzi. Wen Wen was my therapist for a 60-min deep tissue massage and she was ok... not nearly as good as Lucy. The prices are pretty steep here so not sure I'd return anymore given the above. This used to be one of my favorite spas in the area so I'm sad that the experience isn't as good as it once was.

Another Great facial! Looking forward to return. My skin liking amazing and Isabella was great. The…read morewoman at the checkout was wonderful. Suggested the items that Isabella had suggested for my continuing skin care and the membership option. I was with my family and did not want to take time with that, as our time together is precious to us.

I'm a member at Burke Williams, and I usually go for massages because I love my therapist,…read moreSuzeette. She is amazing. She knows me well and knows exactly what I need. I've tried facials a couple of times before, and my experience was okay, but I never really noticed a difference in my skin until I tried Satareh. I'm a skincare fanatic, and I know a lot about skincare, so I can honestly say this was the best facial I've had in my entire life. She knew exactly what she was doing, was very knowledgeable, and made sure I was comfortable throughout my 95-minute facial. The results were stunning. My skin looked so bright, plump, and refreshed. My advice is to skip the regular facials and go straight for the Regenerating Facial. It is a bit more expensive, but it is worth every penny.