I called today to schedule my annual exam and was able to make an appointment. I then asked if my…read moreprescription refills could be approved until my appointment. I was told, "No." I responded that Dr. Sudha would not be happy because without my medication, my blood pressure could become uncontrolled. The response I received was, "You have a PPO--you can go wherever you want." I will.

Finding a doctor you trust is everything…read more I can't say enough good things about Dr. Sudha Govindarajan. Her meticulous approach and exceptional bedside manner make me feel heard and safe. She truly cares about her patients' concerns! Shoutout to the incredible team that keeps the office running smoothly: Nurse Sabrina for her amazing care and Michelle for always being so helpful. If you're looking for a PCP who treats you like a person, not just a chart--this is the place.

Me and my family have been well taken care of by the doctor's here for many years. They are open…read moreSaturdays as well that is very helpful.

Came in their office and Nurse "Susy" can't be bothered to come give me results that should have…read morebeen received over two weeks ago.

This is a worst place to come they make you wait for a couple hours and they forget to send the…read morepaperwork to do blood work. Not a organized office

Beware of this dr Luis Hernandez! He is the worse dr! My family member passed away because of him!…read moreHe does not care about his patients. All he does is prescribe medication without even looking into any specialist or lab work. He needs to have his dr license taken away! Do not make the mistake of becoming his patient and if u are a patient look for a real dr who cares about his patients.I would give him 0 stars but I had to use one star to post this. Ridiculous!

I saw Dr. Zamora at the Optum clinic in Via Campo. Over a year later, the experience still haunts…read moreme. I write this review in hopes Dr. Zamora will read it and consider it in her future practice. I went to her, hoping to find a new primary care doctor. I was so hopeful and happy to have found her. She must be very smart as she graduated from very good schools. I researched her. I chose her. I was late for my first appointment, so I was turned back. I understand there are rules, so I accepted it and made another appointment. I was early to my second appointment and finally saw her. However, this time, she was late. She said the system was acting up. But still, my point is: if you are going to be strict about patients showing up on time, you need to be very punctual as well. You will be expected to be on time. Things happen, like a system that goes down, but that is why some level of flexibility is important from both sides. It is impossible to have it both ways and not seem unfair or arbitrary. Then I was seen. And here is the reason why I write this review. At some point in the physical appointment, Dr. Zamora asked me if I wanted a breast exam. I do not enjoy these examinations in any special way. However, I know they are important, so I said yes. She said she would do it, so I started lifting my shirt to get ready. The Doctor then started treating me in a very deffensive way, making me feel awkward as if I was doing something inappropriate and I was making her uncomfortable. Then she told me that I had to wait for her not to be in the room to undress. Has anyone heard this rule before? I had not. I did feel like I was doing something wrong at the moment because of the way she treated me and because of the way she acted, but looking back, I did nothing wrong; I was merely cooperating and trying to be as accommodating as possible, trying to make her job easy. So, of course, I agreed to wait until she was not in the room. She left, and I undressed from my waist up. But by then, I was second-guessing my every move and feeling embarrassed and confused. The Doctor came back and did her examination. I put my clothes back on as soon as I could (since I personally do not like to be undressed in front of other people, have I made that clear enough?). I wanted to be seen in a strictly medical way only, despite what the doctor may have been thinking that made her act so strangely. And the physical went on. At no point did Doctor Zamora care to make me feel welcomed, at ease, or comfortable. It seemed as if I was just something else, she had to work on that day, and she could not wait to say "next." Doctor Zamora was very short and was not interested in making any meaningful professional connection with me. She seemed tired; she seemed frustrated; she looked like someone who is overworked would look like. She seemed unhappy in her current position (talking to me); she seemed like she wished she was somewhere else. And there I was, after I had been looking forward to seeing her, all confused and offended but still trying to be as pleasant and friendly as I could. I have no problem going to the Doctor, but I can see how someone who does not like going to the Doctor could be utterly traumatized after an interaction like the one I had. It was odd. I left the clinic feeling ashamed, anxious, confused, and disappointed. I feel that it is not fair that other people who have no choice may have to endure what I endured, a really bad experience. Dr. Zamora needs to be grateful for her clients and her job or find something else to do. We are the ones who pay her bills at the end of the day. And there is that thing about the oath that she took. She should not treat anyone else the way she treated me. And if a past experience is responsible for the Doctor's actions, then perhaps she should talk to another professional about it.

Not at all good. Deserves 0 star actually. I went there for annual check-up and my cholesterol…read morelevels turned out high. There was absolutely no follow-up with me either by the doctor or her staff on what I need to do or what medication I need. In fact, it's been almost a year but I haven't been contacted yet regarding my condition. I went to this doctor after reading Yelp and google reviews which I regret now. Can't speak for others, but I didn't have a good experience with her. Certainly not going to her ever again.

Dr. Stephen Lee has horrible bedside manners! I had one appointment with him and he's the reason, I…read moream going to a totally different place. My first appointment was with the female NP, she did my ultrasound for 2 minutes & told me she didn't see a baby in the sac and rescheduled me for another appointment in 2 weeks. Mind you, there ultrasound machine is so OLD & prints out black pictures. The very next week, I go to a totally different clinic with a state of the art ultrasound. The midwife at that clinic took her time and did my ultrasound for 20 mins. She found 2 sacs, one with a baby & one without. I go back to Beverly Care and they have me see Dr.Lee since the female is not available. Dr.Lee is condescending & rude. He didn't take his time with the ultrasound, he didn't look for a second sac. He just told me it's only one baby and printed me out a super black picture. He even had the nerve to joke and ask me & my boyfriend have we made a decision on keeping our baby & it was not in a sincere genuine way. We obviously are keeping our baby or else we wouldnt be there, we would be at Planned Parenthood. I'm switching doctors as soon as I can.

Dr Fenny was very helpful and friendly, she listened to our concerns patiently and help to find the…read moresolution to it. Office staff were very friendly and helpful

We always come here for the quality of the health care offered, the providers are friendly and…read moreactually know what they're doing, you'll feel better right after walking out of here! Recommend this place 100%

This rating is only for the phone call. had to ring like 20 times before and answer and the…read morereceptionist did not know how to answer any questions. do you accept medi-cal? - "no" ....okay what do you accept? - "cash" ....okay so what health insurance do you accept? -"not right now" ...so when will you accept insurance -"idk the answer im new" ..can you get someone else go help me? - "at 1 dr in" ...if the dr is in at 1 but youre open from 8- close people just have to wait for the dr at 1? - she contradicts her answer then gives some dumb response $45 walk in fee i lost brain cells communicating with her. felt like pulling teeth to get information i ask go speak to someone

Dr Ching is one if the best doctor I met for my dad. She listens to your needs and she allows…read moreenough time to discuss your plan of care. She has a wealth of knowledge with medicine and she will give you more choices and excellent recommendations. It's rare to see a doctor that will give you more than 15 minutes of her time just to discuss your medical needs I will give Dr Ching a five star rating for professionalism and caring attitude.

Saw Dr. Ching for the first time today and was blown away by her kindness, friendliness, and…read moreincredible bedside manner. She took the time to sit down and talk to me about everything I needed to see her about, and thoroughly explained all procedures of the facility. I had Kaiser for years prior and was a bit nervous to find a new primary doctor outside of them, but I'm so glad I got placed with Dr. Ching!! The staff at the facility has been pleasant as well and the waiting time was short.

I've been coming to see Dr. Edwin Yau for the past 4 years. This is a very busy place, so be…read moreprepared to spend more time than you expect in the waiting room, even with an appointment. Dr. Yau has a kind, compassionate, and gentle manner and I am always pleasantly surprised when he takes a genuine interest in my life, what I've been up to, etc. answers all my questions, and doesn't rush with anything. (Which explains why nobody gets their appointment on time. :) ) I also appreciate the other staff. One time I had painful 2nd degree burns from an accident; couldn't really go anywhere, and one of the nurse practitioners "held my hand" through text messages, advising me on wound care at home. The same thing happened another time when I had an infected spider bite. My only minor complaint is how busy they are and sometimes phone calls are not returned, or questions take an extra phone call to be addressed.

This office needs serious improvement in how it handles disability paperwork and patient…read morecommunication. My mother (an inpatient RN) was evaluated here for joint issues and was placed on two months of medical leave by her provider. However, when we requested completion of the SDI (DE 2501 Part B) form, the office refused and told us she needed to attend physical therapy first. We followed that instruction, only to have the physical therapy office clarify that they do not complete SDI certification--this must be done by the treating medical provider. When we returned, the front desk then insisted she would not qualify for disability, which is not their role to determine. Eligibility is decided by the California Employment Development Department, not administrative staff. This resulted in unnecessary delays, multiple visits, and completely avoidable confusion during a time-sensitive situation. More concerning is the lack of consistency--placing a patient on medical leave while simultaneously refusing to complete the required documentation does not make sense. Patients should not be sent back and forth or given incorrect information. If the office chooses not to complete disability forms, that policy should be clearly communicated upfront rather than shifting responsibility and providing misleading guidance. Just to be fair, the first NP encounter my mom had was pleasant and professional. But the administrative handling was disorganized and unprofessional. This process needs to be addressed.

I had my appointment 8/18/16 @ 3pm. It's 3:30pm I asked the male MA if my son was next because I…read morehad my appointment at 3pm he said yes have a seat... So I did and I am still here waiting sucks when u make an appointment and no one tells u what the hell is going on.. 3:36pm May 2017 Called 3 months ago to make a physical appointment for my 2 kids done may 2017. My daugther is sick called to make an app and NOTHING!! I just called my insurance best thing to do is change pcp I am over this unnecessary stress many doctors in the world I do sure they won't miss us. The receptionist in my opinion should find a job where patients like rude receptionist.

Called this office mid September for an appointment and the rude receptionist informed me that I…read moremust wait and call back October 1st to make an appointment. I then call back in October and another (maybe the same) receptionist rudely tells me that the doctor that I am assigned to is not accepting new patients. This is very poor service for people who actually want to see a doctor but can't. I don't recommend even attempting to visit this doctor's office.