Me and my family have been well taken care of by the doctor's here for many years. They are open…read moreSaturdays as well that is very helpful.

Rosie at front desk is the nastiest rudest woman ive ever met in my life she berated me and yelled…read moreat me over the phone because she left me a voicemail canceling my appointment and then said so what's your problem I don't understand. I again repeated the VM and how she canceled my appointment - to which she immediately picked up an attitude and said your appointment is not canceled so again what is your problem ? I never had a doctors office speak so gross. I asked her to confirm my insurance information is on file which it wasn't and she kept telling me that I'm stressing her out by calling (I called once...) she's extremely rude. She refused to let me speak to anyone else even after telling her her behavior is making me uncomfortable and it would probably be best that I speak to someone else since she seems busy. This is a doctor's office and she was talking to me like we were on skid row. She hung up and had the worst attitude I've ever heard in my entire life after I told her nicely to stop being so rude and have respect the same way I do for her. disgusting behavior I'm never coming to this office I'm literally canceling my appointment because I don't feel comfortable coming to a doctors office with someone who talks to patients like that - I waited three weeks for an appointment to see Dr. rosales who I've heard great things about, but I honestly don't even think it's worth going because of how little respect and basic manners that their front desk has. I'm sure the other ladies at the front desk and the manager Ashley Torres our great people, but rosie at front desk refused to allow me to speak to any of them. I was literally never had such an awful experience over the phone with a doctor's office. Do better - these are patients and families coming in and that attitude is the first thing they receive that's ridiculous. I had to tell her nicely three times to please stop being so rude to me to which she either scoff or not care and repeat herself talking to me like an animal. I literally had to tell her that this is a doctors office and I'm a patient. She does not need to be so rude to me and she just continue to argue with me. It's actually discussing that's how she treats patients. I guess I'll be looking for another doctor after waiting for three weeks for this appointment because it's not worth having to deal with that front desk and I honestly don't need to go into a doctor's office and cry after telling someone five times to speak to me like a human. She needs help Smh

I called today to schedule my annual exam and was able to make an appointment. I then asked if my…read moreprescription refills could be approved until my appointment. I was told, "No." I responded that Dr. Sudha would not be happy because without my medication, my blood pressure could become uncontrolled. The response I received was, "You have a PPO--you can go wherever you want." I will.

Finding a doctor you trust is everything…read more I can't say enough good things about Dr. Sudha Govindarajan. Her meticulous approach and exceptional bedside manner make me feel heard and safe. She truly cares about her patients' concerns! Shoutout to the incredible team that keeps the office running smoothly: Nurse Sabrina for her amazing care and Michelle for always being so helpful. If you're looking for a PCP who treats you like a person, not just a chart--this is the place.

I saw Dr. Zamora at the Optum clinic in Via Campo. Over a year later, the experience still haunts…read moreme. I write this review in hopes Dr. Zamora will read it and consider it in her future practice. I went to her, hoping to find a new primary care doctor. I was so hopeful and happy to have found her. She must be very smart as she graduated from very good schools. I researched her. I chose her. I was late for my first appointment, so I was turned back. I understand there are rules, so I accepted it and made another appointment. I was early to my second appointment and finally saw her. However, this time, she was late. She said the system was acting up. But still, my point is: if you are going to be strict about patients showing up on time, you need to be very punctual as well. You will be expected to be on time. Things happen, like a system that goes down, but that is why some level of flexibility is important from both sides. It is impossible to have it both ways and not seem unfair or arbitrary. Then I was seen. And here is the reason why I write this review. At some point in the physical appointment, Dr. Zamora asked me if I wanted a breast exam. I do not enjoy these examinations in any special way. However, I know they are important, so I said yes. She said she would do it, so I started lifting my shirt to get ready. The Doctor then started treating me in a very deffensive way, making me feel awkward as if I was doing something inappropriate and I was making her uncomfortable. Then she told me that I had to wait for her not to be in the room to undress. Has anyone heard this rule before? I had not. I did feel like I was doing something wrong at the moment because of the way she treated me and because of the way she acted, but looking back, I did nothing wrong; I was merely cooperating and trying to be as accommodating as possible, trying to make her job easy. So, of course, I agreed to wait until she was not in the room. She left, and I undressed from my waist up. But by then, I was second-guessing my every move and feeling embarrassed and confused. The Doctor came back and did her examination. I put my clothes back on as soon as I could (since I personally do not like to be undressed in front of other people, have I made that clear enough?). I wanted to be seen in a strictly medical way only, despite what the doctor may have been thinking that made her act so strangely. And the physical went on. At no point did Doctor Zamora care to make me feel welcomed, at ease, or comfortable. It seemed as if I was just something else, she had to work on that day, and she could not wait to say "next." Doctor Zamora was very short and was not interested in making any meaningful professional connection with me. She seemed tired; she seemed frustrated; she looked like someone who is overworked would look like. She seemed unhappy in her current position (talking to me); she seemed like she wished she was somewhere else. And there I was, after I had been looking forward to seeing her, all confused and offended but still trying to be as pleasant and friendly as I could. I have no problem going to the Doctor, but I can see how someone who does not like going to the Doctor could be utterly traumatized after an interaction like the one I had. It was odd. I left the clinic feeling ashamed, anxious, confused, and disappointed. I feel that it is not fair that other people who have no choice may have to endure what I endured, a really bad experience. Dr. Zamora needs to be grateful for her clients and her job or find something else to do. We are the ones who pay her bills at the end of the day. And there is that thing about the oath that she took. She should not treat anyone else the way she treated me. And if a past experience is responsible for the Doctor's actions, then perhaps she should talk to another professional about it.

Not at all good. Deserves 0 star actually. I went there for annual check-up and my cholesterol…read morelevels turned out high. There was absolutely no follow-up with me either by the doctor or her staff on what I need to do or what medication I need. In fact, it's been almost a year but I haven't been contacted yet regarding my condition. I went to this doctor after reading Yelp and google reviews which I regret now. Can't speak for others, but I didn't have a good experience with her. Certainly not going to her ever again.

This is a worst place to come they make you wait for a couple hours and they forget to send the…read morepaperwork to do blood work. Not a organized office

Beware of this dr Luis Hernandez! He is the worse dr! My family member passed away because of him!…read moreHe does not care about his patients. All he does is prescribe medication without even looking into any specialist or lab work. He needs to have his dr license taken away! Do not make the mistake of becoming his patient and if u are a patient look for a real dr who cares about his patients.I would give him 0 stars but I had to use one star to post this. Ridiculous!

Dr. Stephen Lee has horrible bedside manners! I had one appointment with him and he's the reason, I…read moream going to a totally different place. My first appointment was with the female NP, she did my ultrasound for 2 minutes & told me she didn't see a baby in the sac and rescheduled me for another appointment in 2 weeks. Mind you, there ultrasound machine is so OLD & prints out black pictures. The very next week, I go to a totally different clinic with a state of the art ultrasound. The midwife at that clinic took her time and did my ultrasound for 20 mins. She found 2 sacs, one with a baby & one without. I go back to Beverly Care and they have me see Dr.Lee since the female is not available. Dr.Lee is condescending & rude. He didn't take his time with the ultrasound, he didn't look for a second sac. He just told me it's only one baby and printed me out a super black picture. He even had the nerve to joke and ask me & my boyfriend have we made a decision on keeping our baby & it was not in a sincere genuine way. We obviously are keeping our baby or else we wouldnt be there, we would be at Planned Parenthood. I'm switching doctors as soon as I can.

Dr Fenny was very helpful and friendly, she listened to our concerns patiently and help to find the…read moresolution to it. Office staff were very friendly and helpful

This rating is only for the phone call. had to ring like 20 times before and answer and the…read morereceptionist did not know how to answer any questions. do you accept medi-cal? - "no" ....okay what do you accept? - "cash" ....okay so what health insurance do you accept? -"not right now" ...so when will you accept insurance -"idk the answer im new" ..can you get someone else go help me? - "at 1 dr in" ...if the dr is in at 1 but youre open from 8- close people just have to wait for the dr at 1? - she contradicts her answer then gives some dumb response $45 walk in fee i lost brain cells communicating with her. felt like pulling teeth to get information i ask go speak to someone

Felt welcomed from the first phone call for my uncle, we came in and felt safe to ask questions and…read moreconfident he would get his head staples removed safely. Receptionist was so kind and the Dr was friendly and had us in and out of clinic safely. Highly recommend him. Thank you for the care Dr.

Dr. Victor Eugenio Castilla Yacato is absolutely the worse doctor I've ever had. I had a very…read moredifficult time getting information from this doctor. He talked quite a bit but did not seem to want to talk about my health or get any necessary help for me! I'm extremely concerned that he has patients! I hope this helps!

I'm so happy that I finally found a Dr that I feel comfortable with and someone that is honest. I'm…read moreso happy that he's in my network. The doctor is very good. I couldn't ask for anything else in a doctor.

I lost my doctor after 30 years and I found Dr. Garcia so far she made me feel welcome and…read morecomfortable and answered all my medical questions. She's an amazing doctor.

I have received the best care with Dr. Garcia. She is highly responsive to my needs, she is like no…read moreother. I highly recommend her.

Dr Ching is one if the best doctor I met for my dad. She listens to your needs and she allows…read moreenough time to discuss your plan of care. She has a wealth of knowledge with medicine and she will give you more choices and excellent recommendations. It's rare to see a doctor that will give you more than 15 minutes of her time just to discuss your medical needs I will give Dr Ching a five star rating for professionalism and caring attitude.

Saw Dr. Ching for the first time today and was blown away by her kindness, friendliness, and…read moreincredible bedside manner. She took the time to sit down and talk to me about everything I needed to see her about, and thoroughly explained all procedures of the facility. I had Kaiser for years prior and was a bit nervous to find a new primary doctor outside of them, but I'm so glad I got placed with Dr. Ching!! The staff at the facility has been pleasant as well and the waiting time was short.