As easy as online shopping!!! Originally spoke to Lamont who…read moreexplained the process and went over some dealership details. We were handed off to Keith, our sales guy. He was easy to deal with and went out of his way to make sure we knew what was happening and to make sure we were comfortable and satisfied with the sale. Next came Michael, the finance guy. This is usually the brutal part of car buying...pressure to add extras, terms that are threatening, and other issues that leave you intimidated. Not so with Michael and Lexus of Melbourne. The process was fast, pleasant, and easy...no queasy feelings as paperwork explained and signed. I have been returning frequently to take advantage of their complimentary car washes, and this week, returned to have Chris, another sales guy, sit with me in the car, to once again explain the technology (that had already been explained by Keith in great detail). This dealership and staff is top notch!!!

Great service with our automobiles/ service with Lexus of Melbourne. Thank you for your assistance.read more

I had a wonderful experience in the service department. Andrew absolutely helped me to the T. From…read morehelp with my battery to help with my tires and rims to just all around making sure that I had a great experience this place is by far one of the best dealerships in Brevard County!! if you ever need any help, definitely go over to space Coast Honda in the service department and let Andrew take care of you. He was a delight.

****BEWARE**** Space Coast Honda is Under New Management/Ownership and it is HORRIBLE now! Me and…read moremy family have always come here for service since I bought my Honda in 2013 and they bought their Honda and used coupons sent to me and my family without any issues. Now , if the coupon is not "VIN specific" you cannot use it and they do not bother to tell you that until you are ready to pay at check out! Then the price of oil change on website says one price but charged me $90 for an oil change and refused to honor coupon! I Will not be back after being a loyal customer since 2013. No more happy hour oil change prices either. Service your cars somewhere else! This is not the same SCH now under new ownership that cared about customer service.

Can't say much about the Sales side, but dealing with the service dept, particularly Craig Jr was…read morethe worst experience ever. From not checking voicemails ever, making repairs after being told not to, not calling the customer back for days on end. Saying one thing about repairs and what wasn't covered under warranty and what was, to reading the receipt to get a totally different story. Your jeep has even more issues it never had prior to it being at the Boniface Service dept in Cocoa Fl. Lastly receiving a toll bill for our jeep on the same day it was supposed to be still taken apart in the shop yet you receive pctures of it on a Fl toll Rd!!!!! If I could leave a zero I would. Find another Jeep dealer to take your problems too

I purchased a 2023 F150 red Platinum from you several months ago…read more I've requested a few times for an OWNERS MANUAL for this vehicle. Ive been told there's a manual in the computerI can access. I'm 77 and NOT THAT computer savy, which is why i've asked for manual. I had to go to a dealership here in Chiefland, Fl. ( Chiefland Ford) to see how to flat tow my truck ! Please can you send me an Owners Manual ? It's a very long drive to go to your dealership from Chiefland,Fl. Barry L. Duncan 11030 nw 92nd Court Chiefland, Fl. 32626 Thank you.

My husband and I went to this dealership this past Friday 3/15/24 to see a used Lexus GX460. Keith…read morehelped us on the phone and then in person also. He was very personable and informative. We were never pressured! I normally HATE buying a car due to past experiences but this was very different. Keith helped us get the most for our trade in and get a payment we were comfortable with. When a deal was set we had to work with Jamie with finance. This is also not normally fun BUT he was just as nice and very helpful. He gave us options but never pressured us! A miracle!!! I now have a beautiful 2022 GX 460 in my garage and will be back for service and any future purchases! Great job everyone!

This place is not worth it... If you're in the Melbourne area just take the drive and go to Coggin…read moreAcura in Fort Pierce. Customer service is much much better. Their service times... Are accurate unlike Melbourne and they treat you like a human being unlike Melbourne. Melbourne's pricing were also much higher for some services in comparison to other Acura dealers when I called around. I've given this place multiple chances on basic maintenance and higher cost jobs. Each time I've been run around one way or another.

Great experience working with Alex Garcia. I would recommend him to friends/family. Walked out with…read morethe car I wanted at a good price.

Have you ever heard the expression "I wouldn't throw water on it if it was on fire!" Well this is…read morethe best thing I can say. Service advisers with sketchy advise. Courtesy transportation NOT! Calling me with accusations of damage to loaner vehicle they later had to walk back with apologies. I'm way old for this drama especially after spending $2700 for work I probably didn't need, who's to say? However I am lucky enough not to have to deal with crappy service. They are right I do need a new car and I will be trading in my car, at Cocoa Honda so I never have to deal with Hyundai dealership again!

I almost never go to a dealership for service when it's not warranty covered, but this was a unique…read moresituation. Grok diagnosed my issue, but none of the local auto shops could get me in, and my car was dying at intersections. Kia got me in the same day that I called, concurred with the Grok diagnosis, and resolved the issue before lunchtime... and bonus, didn't charge me an obscene fee. Sure they offered additional service up-charges. Sure they tried selling me a new car. Sure their WiFi was unusable for Zoom calls over VPN. But most of that was expected. Thank you to Dustin and the rest of the team who got me ready for a road trip. Much appreciated!

I am submitting this complaint regarding Jackson Kia in Cocoa, Florida, due to serious concerns…read moreinvolving misrepresentation, failure to disclose mechanical defects, and improper handling of diagnostic information that prevented accurate evaluation of my vehicle. In November, I purchased a 2019 BMW X3 after the sales representative insisted it was the only vehicle I could qualify for and repeatedly described it as "perfect" and "excellent" for my high‑mileage work needs. I was not shown any alternative vehicles. Immediately after leaving the lot, a TPM malfunction appeared. When I returned the next day, the General Manager dismissed my concerns, told me I "should have asked better questions," and refused to unwind the sale. He offered only three fuel fill‑ups and told me to return in three months. Between the purchase date and February, I had to add oil twice and coolant twice. On February 15, the vehicle experienced a Drivetrain Failure on I‑95, entered limp mode, and became unsafe to drive. It was towed to Jackson Kia. The dealership reported nine diagnostic codes, later increasing to fifteen, despite claiming the vehicle had passed a "200+ point inspection." They also admitted they do not have a BMW‑certified technician or the proper diagnostic tools. Critical issue: Before I could tow the vehicle to a BMW specialist for proper diagnosis, Jackson Kia erased all diagnostic codes, preventing BMW from reproducing or identifying the failures. This destroyed essential evidence and obstructed independent evaluation. I believe these actions constitute misrepresentation, failure to disclose known or discoverable defects, and improper handling of diagnostic information. These issues have created significant safety risks and financial hardship. I do not recommend this dealership to anyone who is looking for a reputable dealer. Nothing can change my mind at this point. Take heed, and go somewhere else.

First Land Rover that was purchased from another dealership, but needed to get the Auxiliary…read moreBattery replaced. I've been in contact with both Andrew & Chris by email and scheduled an appt AT 8am on a Sat morning. This was my first time here, so when I arrived and parked the Rover near the service counter entrance, Chris was waiting for me, with all of my paperwork ready to go. We sat down and went over my concerns and and that I needed a multipoint inspection completed. Then he gave me a tour of the waiting area. Chris was there to answer my questions and to make sure I was ok during my wait there. The waiting area had Starbucks coffee, snacks, fruit , and other goodies. A few of the other staff members greeted me while I was there..Thus far it was a great experience. I will be bring the vehicle back soon for a more thorough check up.

I initially went there, on a rainy Tuesday afternoon ,1/21/2025, to look at a 2025 Range Rover…read moreEvoque. The staff from the receptionist, sales person to the service manager were fantastic. I eventually decided on a 2024 Discovery Sport they had in stock that better suited my needs. The purchase process. Which included my trade in , was stress free and very fair The Service manager even setup an appointment to do some changes I wanted, to match my timetable. All in all, a very enjoyable experience, which is rare these days.

In my experience purchasing a car goes pretty much the same way no matter the type of car or the…read moredealership. It's one horrible day but in the end you drive home a vehicle you love. Your experience with a dealership really begins when you need service. My service advisor Sage is phenomenal. He is on top of things. He communicates well and I never feel like I'm bothering him if I call with a question. He's the reason I will continue to bring my vehicle here for service.

My experience was phenomenal, my brother from another mother Robert Angelo, call him Bob, showed…read moreme and gave me an unforgettable experience. I am proud and honored to have met him and to have had the opportunity to build a beautiful relationship. There is no question, this is the dealership to go to to but your next high end vehicle but most importantly Bob is a shining light and an amazing person....... There are many wonderful and beautiful people at this dealership. I highly recommend it. Blessings

Great customer service. I bought my car from there about 2 years ago and the only reason I'm having…read moreto get a new one now is because of a wreck. I will be returning to them for another car.

From the owner: Used Cars and services, Buy here pay hereread more