Great people, good facility. Brittany was incredible! Fantastic family owned businessread more

On February 23, 2026, for my birthday, I bought myself a car detail. I signed up for monthly…read moremembership to receive a discount on both the first month of membership and the detail. I was charged $55 for a detail, and $22 for the first month. When I returned home, I noticed the entire third row of the car had not been vacuumed or detailed. I drove back to the car wash, vacuumed it myself, and asked the attendant to refund me and cancel my membership. He told me only a manager could do that, and the manager was not there. He told me that he would tell the manager when they came in. That clearly did not happen, because on March 23, 2026, my card was charged $44 for another month. I called my credit card company to dispute all charges and they cancelled my card and issued me a new one. On April 23, 2026 you tried to charge me again, and the transaction was declined. Apparently somehow you obtained the new card number and charged me on April 24, 2026 for another $44 for a month. I received ONE car wash and ONE half-detail on February 23, 2026 that I had to finish myself. I CANCELLED THIS MEMBERSHIP. I cancelled my card and you have an open dispute with them, yet you continue to charge me. I WANT A REFUND OF $165 AND IF YOU CHARGE MY CARD AGAIN I WILL PAY the $1 FEE TO FIND YOUR REGISTERED AGENT ON THE SECRETARY OF STATE WEBISTE SO THAT I CAN SERVE YOU WITH A LAWSUIT. I DID NOT SIGN ANY CONTRACT. IF YOU DO NOT CALL ME TO CONFIRM REFUND AND CANCELLATION I WILL SUE YOU.

I don't usually take the time to write reviews, but Tommy Terrific Car Wash in Plano absolutely…read moreearned this one. From the moment I pulled in, the level of professionalism and attention to detail was clear. The team operates like a well-oiled machine--efficient, thorough, and genuinely committed to delivering a top-tier experience. My truck came out looking better than I honestly thought possible. Every inch was spotless, and you could tell real care went into the detailing--not just a quick pass-through. What truly set this experience apart, though, was the hospitality. While I was waiting, Besrat went above and beyond to make sure I was taken care of. She was welcoming, attentive, and made the entire experience feel personal rather than transactional. It's rare to find that kind of customer focus these days, and it didn't go unnoticed. Between the quality of the work and the caliber of the people, this place sets a high standard. If you're in Plano and want your vehicle treated right, Tommy Terrific Car Wash is the right move. Highly recommend--this is how service should be done.

Although a decent job was done, there was still room for improvement in spots missing, seats not…read morewiped throughly and my mats still dirty. For $35, I think attention to detail would be more appreciated. Came all the way from Dallas to try this place after raving reviews from acquaintances.

I was a customer; while I was there, I was in fear of my life. I believe that I was being followed…read more I asked Employee to call the police; if he didn't know The woman who I believed that was following me. He stated that he didn't know her and told me that he was gonna call the police. I sit there for 20 more minutes waiting for The police who I thought was coming. When they never arrive, I asked the employer again If he had called them. Very oddly looked at me and he replied "no I know that man he comes here every day. He's a customer." I replied to him that it was a woman not a man, and the employer changed what he said. He then stated that it was that the black women who was his customer. I stated that she never had got out of her car the whole hour I was there cleaning my car. The employer acted puzzle But went on to say that there was something wrong with me. He knew that customer. Which, in fact, that is not what he stated in the first time.

Scott always makes sure my car is treated well! I've had an account with these guys since Covid…read more Highly recommend you get the monthly well worth it to be able to wash your car every day, especially when the weather gets bad.

Sud Buster's is a total game-changer. They come to you -- home, office, anywhere -- and handle…read moreeverything while you relax. No lines, no self-vacuuming, no effort at all. Professional, thorough, and ridiculously convenient. Best decision I've made for my car. Book them now.

Another 5 star review for the books. They were on time and my jeep looked like it had just been…read moredriven off the lot. And whatever chemicals they use, my car smells so fresh. Have several other cars they will be coming back to clean. Extremely impressed with work product. And for the work, you can't beat these prices

I honestly can't understand the 5-star reviews this place was a frustrating experience. It was only…read more$9 bucks but I would rather have gone somewhere else for that price. 1. Confusing process: The drive-in car wash requires you to pay at a cashier around the corner from the entrance with a gate. I've never seen a setup like this it seems like a waste of real estate which could be more parking for the store next store or maybe WORKING vacuums. Usually payment is quick and convenient at the entrance, either via a booth attendant or a handheld POS brought to your vehicle. This setup felt unnecessarily complicated. Poor business plan. 2. Poor washing quality: The pre scrub attendant barely did anything, the brush barely touched my truck, and even after going through the wash I still had to wipe bird droppings off my windows myself. Bugs on the grille were untouched, which I understand takes more effort, but overall the wash felt rushed and incomplete. 3. Broken vacuum equipment: I tried four different vacuum stations. The first had a broken hose attachment, the second had no power on one side, and the same issues repeated at other booths. I had to hop around multiple times before I could finally vacuum my car properly. It's clear the equipment is poorly maintained, and the staff isn't doing enough to keep the service functional. Overall, this felt like lazy management and bad business. I'm genuinely skeptical of the glowing reviews, they don't reflect my experience at all.

Really enjoyed this car wash!…read more They have a beautiful place. I come here on a Wednesday afternoon. Drove through the car wash for the outside clean, paid $40 for an outside and inside clean! I don't know if the 40 was a special, but they did a great job, and it was quick. The waiting area of the car wash is beautiful. They have a kid place, and an area to sit with multiple circuits so you can work. I was able to work while getting my car cleaned in a nice area. They also have waters and a nice coffee machine. I'll definitely be back!

7/9/26 ~ first time here ~ Renee (I believe was the name) was excellent ~customer service was 10/10…read more& this location just got a new customer. Thanks Renee!

Basic wash $10.00 easy access to get in. Staff helpful. Car wash was good not greatread more

Great service and friendly employees. Pricing is good and their equipment works well.read more

Recommended! New designs, set up, cleaner, . My car always…read morelooks nice after their washing

Efren took care of my inspection, very professionally and pretty quick!! 10/10 guy and car wash :)!read more

Was so perfect one of the employees i didnt ask the name helped me get my car out.. yes i got stuck…read morein their shop and i was stuck. Two employess tried pushing me out but didnt work so one of them got their truck and towed me out. Definitely will come back (not to get stuck again) they were also really cool

Drove all the way out here from downtown Dallas and it is broken. Does not accept credit cards,…read moreonly cash. The cash portion was also broken. There are very few true touchless car washes in the DFW area. Wish more would open.

I love the touch less tumble, I finally get to clean my cars now without the worry of it getting…read morescratched up. Very nice staff

Just left this location and am really bummed. My mom is a regular and has nothing but good things…read moreto say, so I brought her with me for an interior detailing ($160). We called before coming to make sure there would be plenty of time before closing and that they weren't too busy. They got to us right away, seemed friendly, and had a comfortable seating area inside. I was disappointed and quite frankly perplexed when I got to my car. At first glance, the seats looked good and I was super excited because in six years with this car I have never had an interior detailing. However, I went to put my bags in the trunk and it looked like they hadn't even cleaned/vacuumed it. There was dog fur still ALL over it. The reason I took it here is because a normal car wash vacuum hasn't gotten this fur out. It wasn't just a little. It was as if it wasn't even attempted! My floor mats had also been placed in the trunk and the two on top looked gorgeous and brand new but the two bottom ones (thank goodness I even checked!) were still DRY with lint and fur all over them. So I asked them very nicely if they would please vacuum those two mats and my trunk because it doesn't look like it was touched. There was still a huge piece of dirt there too! I was confused at first and wondered if the trunk just isn't included in the interior detailing? Or if they were hoping I wouldn't notice? At this point, it was approaching closing time (I'm assuming...it was nearly 5pm on Sunday) and a woman had disconnected the vacuum already and was about to haul it inside. I said "I'm so sorry to bug you, but do you mind if we use that? There's still just a lot of fur." And she (very clearly upset) put it back and they did a quick vacuum over it. When I was getting into my front seat, there was still makeup all over the driver head rest, which was also dry and had not even been attempted to have been cleaned! So I asked him if he could shampoo that spot (another reason I brought it in). He came up to it with a spray bottle and sprayed some blue spray in it, which did not look like shampoo. My front windshield still has the same annoying film it always has, my front driver seat still has the same "stain" in it (sunscreen from the back of my legs) and I'm just really bummed. My mom felt bad and semi-responsible since she hyped it up and said they normally do a much better job. Maybe it depends who you get. I hate being a "Karen" (I'm aware this review is the definition of "complaining Karen"), but I'm so tired of spending hard-earned money and taking a chance with it only to be disappointed. I'm sure some people here do an outstanding job, but unfortunately, that was not my experience. I would TOTALLY have been happy if they had said "we would love to make this right, please come back another time and we will make sure you're pleased" or something like that, but the way the all ran off as I was asking them to do what I paid for was just unprofessional in my opinion. I know it's partially my fault because the temp was dropping and it was getting windy and they were finishing up around closing time. I recognize that. But I still think they could've handled it better. Update: I called first thing the next morning. No answer. Left a voicemail, I was very polite and just asked for a callback to see if I could swing by again and get a redo. No call back.

Soapy Jeff's is the best carwash in Plano! The staff is always friendly and professional, and our…read morecar comes out looking spotless every time. Their $100 card deal with a free top wash ($59.95 value) makes it an incredible value too!